Unable to connect to app store and iTunes store
so i was just casually browsinh the app store and downloading free apps when the app store suddenly stopped working
it could not search but it shows the top rated apps
and after a few minutes a message pops up saying "unable to connect to app store"
i tried to use iTunes and it also did not work and showed a similar message "unable to connect to iTunes store"
p.s. i will not update
Everthing works now after 20 minutes
iTunes store was probably down even though it indicates green for up
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This works for some users. Not sure why.
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Cheers, Tom -
my ipad is connected to my wifi but the app store and itunes store never open, the internet never works and it is always loading but never working. I dont understand why as my computer works for my wifi and my brand new ipad should too.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Dont connect with mac AppStore and iTunes store, but Safari and other apps is working good. pleeeease help.(OS X 10.8.5)
Error message?
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After moving from my home country (Poland) to the Middle East (UAE) with the same computer I can not get connected to Apple Store and iTunes Store. Any clue why?
Regards,
MaciekClick the round flag icon bottom right corner of the App Store window.
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How are the Apps Store and iTunes store different? Which do you use for what?
Can you explain the difference between Apps Store and iTunes store? Is Apps a subset of iTunes store? To which store do you go for what?
Apps you buy from the Mac App store can be used on your computer. You use the same Apple ID as the iTunes Store, but that's the only connection.
Apps you buy from the iTunes App Store are written to run on an iOS device (iPhone, iPad or iPod Touch). They won't run on your computer, only on your iDevice. -
I cannot figure out how to set my apple id to use: itunes (two of accounts), apps store and itunes store. How do I make one password that will be recognized by all these devices? My apple id is constantly not working.
Hi Lrwill,
If the apps that are on your son's iPad were purchased under his Dad's Apple ID, then signing your Apple ID onto the iPad will not help you with updating those apps.
Also, if the iPad was sync'd with his Dad's iTunes library, then hooking it up to your computer/iTunes library, will require you to reset the iPad, and everything that was loaded under the other Library and Apple ID will be wiped out.
Can you provide a little more info about what was set up under which Apple ID and what iTunes library the iPad was sync'd with?
Cheers,
GB -
How do I remove my old iMac from my App Store and iTunes Store accounts?
Before I sold my friend my old iMac, I used the Migration Assistant to transfer all her files from her MacBook Pro to the iMac. I then deleted all my files. My old iMac and her MacBook Pro were both upgrated to Mavericks before the Migration.
Now, she is being prompted to download and install the updates for Numbers and Pages on what used to be my iMac, but the App Store displays my account identification and asks for my password.
(1) How can I delete my old iMac from my App Store and iTunes Store accounts?
(2) How can she access the App Store and iTunes Store using her own accounts?
Thanks in advance.That isn't how to prepare a Mac to sell or give away. You should deauthorize your iTunes account on the Mac. Call Apple Care and have the Mac disassociated from your Apple ID. Then erase the Mac and install the latest version of OS X that shipped installed on the Mac using the Install DVD or OS X Recovery, depending on what version shipped on the Mac. Until you do this, the Mac, OS X and the iLife apps belong to you. She will need to buy the iWork apps for herself, using her own account. You cannot pass any apps that you bought on to her, that would be piracy.
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I already changed the region/country in my apple id. I tried to sign out and sign in back to my account. Tried it in app store, in itunes store, in settings app, in itunes in my laptop, in the apple website. It shows that my apple id is already set to Philippines, no matter where I sign in my account.
The problem is when I open my app store (or itunes store) in my iphone, it appears that it is in the Philippines store; however, when I sign in my account (and I tried to sign in everywhere), I cannot download any app from the Philippine store. When I try to download an app, it always says "Account not in this store. Your account is not valid for use in the Japanese store. You must switch to the Philippines store before purchasing." I have read everywhere and most of the answers say that it should automatically direct me to the correct store. It doesn't happen to me, apparently.
I have the same problem in both my iPhones. Both are iPhone 3GS and in version 5.1.1. I don't want to upgrade to iOS6 so please don't tell me to do so. Thanks!try logging out of of store and then log in again
and check this out
http://support.apple.com/kb/HT1311 -
Language display in Apps Store and ITunes Store
Hi,
since today, also my IPhone language settings are set to English, all content in Apps Store and ITunes Store are displayed in German. the bottom bar is displayed in English ( as it should be). Only the contents are in German. Any I idea how I can change this???
Thanks!Thanks for your help, but my IPhone has been set to english from the very beginning to English. Never has changed. Everything is displayed in English accept the content of the two programs.
Might it be an account issue? -
App store and Itunes store working on ipod touch.
I have and ipod touch (4g) and like in the united states. All of a sudden, randomly when i attempted to download a podcast on the itunes store on my ipod, a message popped up and said something along the line of "this item is currently not available in the Zimbaebwa store" now there is virtually no content what so ever that usually would be on my app store and itunes store. It seems like my ipod thinks its in Zimbaebwa. I have already restored settings on ipod. Should i do a factory reset on the computer or what?
Thank you.Make sure you are using the USA App/iTunes stores.
How to Change Your App Store Account Location | eHow.com
Also, confirm that your account, including the payment method, is associated with the USA. -
App store and itunes store in german
just took ipad out of box germany was the default. changed to US English. All ok except app store and itunes store. where can i change that
Go to Settings>Store>Apple ID. Tap on your ID and tap view Apple ID. Enter password when prompted. Then scroll down to Change country or region and select whatever country or region you want in the next popup window.
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How can i change my apps store and itunes store in english language
how can i change my apps store and itunes store in english language
Hi choey_2307,
Thanks for using Apple Support Communities. This article has steps for changing the display language of the iTunes Store and App Store:
iTunes: Changing the display language
http://support.apple.com/kb/ht2242
Cheers,
- Ari -
HT201413 ■Unable to connect to, purchase, or download iTunes Store content
I just updated my ios from 4 to 6. Now I can't download an app from Apple indicating unable to connect to Itunes stores
I have the same issue, for the past 2 weeks. "we could not complete your iTunes store request, iTunes store temporary unavailable" I have found some old 2010 blogs about this issue but nothing has been resolved. I have tried all the suggestions through the apple site and nothing. I have tired to fix it through Norton and nothing.. I have emailed apple with all the diagnistic info i could.. so now i wait.
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Do you think the SDK will make it so you can use Edge in the iTunes store like the app store, i never understood why you could only connect over wifi ti the iTunes store
surely if you could download a whole app file over Edge you could download a song file fasterits all about speed....downloading songs on edge would take much longer than on wifi...sucking the life out of your battery, something Apple doesnt want happening....
im going to guess and say the AppStore will also be something that needs wifi to use, unless it will only be available on iTunes on your computer
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