Unable to connect to BlackBerry (error 1); skipping.

I am a new curve user and was reassured at the Verizon store that I would be able to download software that would enable to me sync my phone up with my Mac.
As promised, I found the software and downloaded it, however, I got the following error message when I tried to perform the sync "Unable to connect to BlackBerry (error 1); skipping."  
When I began downloading the software, I read a notice that this version contained a correction to fix this issue, but it didn't seem to work. 
I even uninstalled and reinstalled the software in case that was the issue and it's still not working.
I am really enjoying my new phone, however if I can't make this work, I'll have to go with a more compatible model.
Help anyone?? 

Hi and welcome to the forums!
You might consider resolving this thread and moving to the Blackberry's for MAC forum.
Here is a link to fix your sync problems:
http://supportforums.blackberry.com/rim/board/message?board.id=8300&message.id=1603&query.id=185780#...
Thanks,
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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