Unable to connect to email settings

Where do I go from here - I cannot connect to email settings. I am receiving and sending email with no problem at all. It also will not connect to internet, so is probably related. Is this Sprint/Blackberry or ???

I solved this myself after stumbling on something in Blackberry Desktop.
The problem was when I clicked on email setup the Blackberry just hung or the timer displayed briefly and nothing happened.
I went into the device and removed the LATEST VERSION of the Email Setup Application. This left 1 version which I could not remove.
However this did not resolve the issue.
I started up Blackberry Desktop and looked at the applications that were installed (selected from the left panel). This showed me that the Email Setup program had an update outstanding.
I clicked on ACTION in the bottom right of the Blackberry Desktop on the Applications page and after the update was applied Voila !!! I can go into EMail Setup from the device and all is ok.
Hope that helps someone.

Similar Messages

Connecting to email settings

Hello
Ever since this morning my Blackberry 9300 hasn't received any mail. I have two accounts set up on it, a Gmail account and my work webmail account.
If I try to go into the email settings, I get message: 'connecting to email settings' and an hour glass and eventually 'your device has a problem connecting to the server'.
I have tried on both the WIFI at work and the Virgin Media mobile network.
Any ideas?
Thanks

There have been some intermittent internet outages worldwide the past day or so (NOT caused by RIM this time). Your carrier may have been victim to that. I'd suggest you wait until morning and try again. If you still can't get anywhere, let us know then and we'll try some of our magic.
I hope that helps you.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

HT1338 i just installed unifi- i then bought a repeater uplink- TL-WA901ND- unfortunately i have been unable to connect/configure the settings to the repeater

i just installed unifi- i then bought a repeater uplink- TL-WA901ND- unfortunately i have been unable to connect/configure the settings to the repeater

Can you get any other wired client to access the Internet when plugged into the AirPort's LAN port? Just not your Win7 laptop? What IP addresses are being assigned to your laptop when connected?
I also tried Extending my wireless network using the Express, but get the error 10057 every time.
Sorry, but this won't work as the Apple routers basically can only extend other Apple routers.

Unable to connect to email server

My BlackBerry has stopped receiving my emails. Following advice elsewhere on this site, I have tried removing and reinstalling the battery and reregistering, I have also deleted the email service book, but am unable to reinstall it because, when I go to Email Settings, all I get is a message saying "Your device had a problem connecting to the server". All other functions seem to be working normally, including internet access.
Solved!
Go to Solution.

reply from TM:
I am sorry to hear hear that the issue with your Blackberry still isn’t resolved, however we was notified yesterday that the Blackberry Services were down, but they have since been resolved last night.
I appreciate you've already performed a reboot but can you please reboot your device again, removing the SIM card and battery. Thsi will instruct your phone to refresh any charges that have been made on the device.
If you still cant receive emails after performing the reboot, then I would recommend you to to contact Blackberry on: 01753558410 or you can view additional information on the following link I have provided- http://uk.blackberry.com/customer-service/contact-us.html#

Acrobat unable to connect to email program

I just installed Acrobat 9.0 on Windows 8.1. I believe the connection worked at the beginning, but now Acrobat is "unable to connect to my email program." I am using Windows Live Mail and set it as the default program for my computer. Still no resolution. Any other ideas?

Acrobat 9 is not compatible with Windows 8. You need to upgrade to the
latest version (XI), and the update to the latest version available
(11.0.10) for maximum compatibility.
On Thu, Jan 8, 2015 at 3:31 AM, austintriguy <[email protected]>

Cannot connect to email settings

Hi, I am travelling for 4 months and have been using my BB without any problems. I have no call roaming only sms roaming and then also data access through wifi. Recently I got an email that says: "Your BB device cannot access [my] email account. The password might have changed. To continue using email on my BB device, you must validate [my] email account by verifying the password." When I then click the link provided to validate my account, the device tries to 'check for updates', but then fails and I get the following error message: "Your connection to the mobile network is turned on, but you are not in a wireless coverage area." My BBM and sms services still work, as well as all other apps or services that use data. Only my email is giving me problems. I also cannot access my email account settings through the setup menu, I get the same error message. Any help to solve this will be much appreciated. Thanks, Bevinn

It may or may not be related but I recently acquired a Q10 in the UK and now find that it cannot access my primary btinternet address email account (to receive emails) whilst roaming which is the main reason I bought it. Over several weeks, the supplier, network provider and btinternet have all been unable to resolve this. The Q10 has also been back to BB to look at. Any experience/solution welcome please. Richard.

BT Connect IMAP email settings

I have a BT Connect email address and want to use IMAP configuration to ensure emails deleted on my iPad are also deleted on the email server. This does not happen with the current POP / SMTP settings. BT Connect emails are delivered using Microsoft Office 365, after a change last year.
After 4 calls to BT helpdesks being given configurations for BT Internet / Outlook configurations etc, I was eventually given these settings but I just can NOT get them to work:
Incoming: imap4.btconnect.com, No SSL, Port 143
Outgoing: imap.btconnect.com, No SSL, Port 587
I spent an hour in the local Apple shop with one of their experts trying to configure my email account with IMAP - and Exchange - on my own iPad and a shop iPad and a MacBook laptop: all without success.
Does BT Connect actually support IMAP at all?
Surely I am not the only person with a BT Connect email address and an iPad wanting IMAP?
Please can a BT email expert advise?!
Solved!
Go to Solution.

licquorice wrote:
Yep, ignore my previous post, missed the bit about moving to Office 365 in original post.
BT Business needed a reliable e-mail service, not run by Yahoo or Critical Path
Which I often wonder why anyone would try to run a business on a residential account, as we seem to get many posts regarding this.
BT Business is a little more expensive, but loss of important e-mails, is lost business.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Unable to connect on email yahoo Imap?

All passwords are correct, and I have been into Apple today, and whilst it seemed to pick up emails in the shop. Once home it hasn't.
We deleted the btinternet.com email in Apple serveral times, and Added account, eventully it worked...strange, but it did work.
But once at home it didn't!
I have Ipad and iphone and can pick up emails on these, but these are both POP accounts.
Everytime I add my email account, it becomes Yahoo Imap....and think this is what is causing the problem.
I can't even set up the account to a POP, because everytime I start the "add account "it automically becomes an Imap account on my Macbook Pro.
(all software is upto date)
Please can someone give me some advice and help.
Would adding apple.imap.yahoo.com help on the outgoing and incoming server?
thanks in anticaption, that someone can help.

Bidge bathgate, Scotland
Re: Yahoo IMAP server - Rejected Password
Apr 16, 2013 1:49 AM (in response to Renesisdriver)
For BT users I think I have a workaround (that may work for all clients). Not my ideas but a combination of suggestions given by other users.
A combination of the following seems to have worked for me.
Go to "Spotlight" on your Mac, top right corner. Type "keychain access". When the pop up screen appears, make sure in the left column you have both the following tabs selected. "Login" & "passwords". From there look through the list in the columns you have and delete EVERY mention of "yahoo" i.e. "smpt.mail.yahoo.com". Basically, if you see a line with Yahoo in it, then get rid of it.
Go to your Yahoo email account on your browser, before you login deselect the tick boxthat asks you if you want to stay signed in. After logging in, log out.
Go to "Mail" on your Mac and open up the prefernce pane. Go to accounts and channge the servers for your BT Yahoo email accounts to the following.
Use:
Incoming Server - apple.imap.mail.yahoo.com
Outgoing Server - apple.smtp.mail.yahoo.com
4. Restart "Mail". On some of my yahoo email accounts this worked instantaneously for me. On others it took around 5 minutes for the account to start working again. 12 hours in and the problem seems to be gone.
Good Luck to all.
this worked for me, thank-you

Unable to connect to email (MS Outlook)

I have AA 9E for two years and Attaching to Email worked without issue with MS Outlook 2007 to send docs. Now it stopped working. I still use the same Outlook 2007 as my default,but it was recently configured to a new server that goes through gmail. Outlook works as it should for all other email and it is my default email program. Is that why it has stopped all of a sudden with AA9? When I select send from all other applications, Outlook opens and sends as the default, the way it always has

Hi,
Thanks for the kind reply, as you said the defaults has not been taking change. So could you please tell me what will be possible solution for this issue.
Thanks and Regards,
Sunil

Trouble accessing Email Settings when setting up a Gmail account

Hi there,
I have searched the forum but can't find any similar issues.
I have used BB before and just set up my new Curve 9300 (from work). The Work email and everything else works fine, but I can't set up a Gmail account on it. If I use the Wizard (or go via Email Options), and select 'Email Account Management', the screen says 'Initializing application - connecting to email settings', then it times out and gives the error message 'Your device had a problem connecting to the server'. I get this error message every time and my Work IT won't assist me in resolving the issue,
Any suggestions gratefully received!
Thanks in advance,
Jalber

Have you tried the hard reset? Removing battery for 2 minutes then put it back again? If this does not help you might need to set-up a user name and password to access your email settings on your phone. If you have access to a BIS website make sure the new phone's PIN and IMEI are the ones recorded there, if you have no account you need to create one on the website or you can call your service provider they will create it for you and send a password.

N8: Email Client Error: "Unable to connect. Check ...

I really fed up with such an error!
Many times while opening email, without obvious reasons, I got error message saying “Unable to connect. Check connection settings”, which is not true because it opens other mails at the same time. So, please Nokia address this problem. Give us any clues.
Do you guys get same error message too?

hello, got a slight varration of the email problem , i was able to set mine up with my gmail acount, and has been working fine until a few days ago.im no longer getting any new emails come through and when i try to sync new mail the phone display cycles through dim/bright screen while flashing up a error message for a split second that says unable to connect, not subscribed etc, cant really read it ,it goes that quick.the rest of the internet functions ok and is the same in all locations.
just the email inbox feature,i can still go to my gmail account from my phone so is not a gmail problem
come on ovi /nokia sort this problem out clearly this is feature sold with the phone which is a big fail.

E71 Email problem- "Unable to connect..."

Can anyone help me set up my new E71 for email? Im following the instructions and here is what happens:
From the main screen i select "set up email"
A box comes up asking if I want to use network to send and received data- i select 'yes'
'Testing network connections'
A screen comes up 'Welcome to email set up'- I select 'start
A box comes up with 'Email address' and a space to enter mine
I enter mine ( [email protected])
'Getting email settings....'
"Unable to connect with the information provided. Please try again"
Ok- so i've tried entering my email a few times, tried a hotmail address i use and tried rebooting the system- it's the same final message every time.
What can I do? Am I doing something wrong?
M

I had the same problem
I think the error arising from the check username
example: the username is [email protected] , NM only understand xxxaaa is username and the mail server can not check because mail server need domain name.
i hope NM fix this problem soon
sory for my english not good

HT201320 MY NEW IPHONE 5 SAYS UNABLE TO CONNECTION TO SERVER..FROM MY EMAIL

I'm unable to connection to my email from my new iphone.

Did you go to settings to set up your email account or
did you have an iPhone previously?

Nokia e71 - Email set up wizard "unable to connect...

Okay well I have searched these forums and I can't find my answer so I will try it here...So I can veiw the person who had this phones email account, but I CANT set my new one up. I use the "email setup wizard" go into it, connect, and then it asks me my email address, I enter the CORRECT one and thats as far as this thing will let me go..I dont even get to the part where it asks me for a Password. after I enter my email address it tryes to connect to the server (which is yahoo mail) and then I get the message "Unable to connect to server. Try again later."....AND that's all it keeps doing. I have no clue how to set up an email on this phone. I use it with my WAN connection and with my providers internet and get the same message both times..I figured it would be easy but NOOOOO..so anyone have any ideas??? PLEASE HELP ME! this is making me mad!
-THANKS SO MUCH!

Hi sketch804,
You will need adjust the mail application's POP settings to get your Yahoo! Mail messages into it.
POP access is a service for owners of one of the following:
•Yahoo! Mail Pop Access & Forwarding
•Yahoo! Mail Plus Premium Services
•A Broadband account
•A Small Business account
To use an email client or application to send and receive Yahoo! Mail messages, you may need to designate a new incoming (POP) mail server and a new outgoing (SMTP) mail server. Consult your owner's manual for instructions on designating servers in the email application.
If you can't add new POP or SMTP servers, you will need to change your current server settings. Before you make any changes, write down your current settings. You might need to revert to your original settings later if you decide to send and receive messages from your other email addresses.
The following steps will help you find the POP settings for your Yahoo! Mail account and configure it:
Your phone email client or application will ask for these settings:
◦Incoming Mail Server (POP3)— for example, pop.mail.yahoo.com.
◦Outgoing Mail Server (SMTP)— for example, smtp.mail.yahoo.com.
◦Account Name/Username, your Yahoo! Member ID— for example, myuserID.
◦Email address, your Yahoo! Mail address— for example, [email protected].
◦Password, your Yahoo! Mail password— for example, l0ngitudin*l
Notes:
•POP server settings may change from time to time and you should confirm the current POP server settings in Yahoo! Mail if it is not working.
As an alternative to configuring Yahoo! Mail POP mail configurations, go to:
http://mobile.yahoo.com/mail
Enter your phone number and send a link to your phone; the best Yahoo! Mail experience will be suggested to you.
Hope this has provided you more information on how you configure your Yahoo! email.
Regards,
haZey
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Unable to connect to my email account

I am now unable to connect to my email address ?

You really don't provide enough info to answer.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say “Cannot Connect to Server”?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
Gmail Account Will Not Connect to Gmail Server
http://support.apple.com/kb/ts3058
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to delete ALL mail messages from iPhone/iPad in one step
http://www.conferencesthatwork.com/index.php/technology/2014/01/how-to-delete-al l-mail-messages-from-iphoneipad-in-one-step/
How to add, send and open iPad email attachments
http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
Importing a Contact List CSV to the iPad
http://techchannel.radioshack.com/importing-contact-list-csv-ipad-2235.html
iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
How to delete an email account on your iPad
http://www.shoppepro.com/support/knowledgebase/228/How-to-delete-an-email-accoun t-on-your-iPad.html
 Cheers, Tom

Unable to connect to email settings

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