Unable to connect to IMAP to download mail
About two days ago, I did the most recent system updates on my computer. Since then, I have been unable to connect to the IMAP server to get my email. I can access it on my iPhone and when I log into iCloud.
This is the message I receive:
The MobileMe IMAP server “mail.me.com” rejected the password for user “xxxx”. Enter your password again or cancel.
I can send email from my laptop, however. I am currently using a MacBook Pro 2.66 GHz Intel Core 2 Duo running Snow Leopard 10.6.8. I'm not using iCloud on this machine but do use it for my iPhone 4.
Any insights that anyone can give would be helpful. I tried creating another IMAP account, but it wouldn't let me as I already have one. I could delete this one but then I lose my setup info, mailboxes, messages, notes and to do items, which I don't want.
Thanks ahead of time for any help!
The mistake you made was to migrate your MobileMe account to iCloud before you upgraded you computer to Mac OS X 10.7 Lion. The upgrade to Lion and the subsequent setting up of iCloud in Lion would have made the necessary adjustment to your mail application.
iCloud mail accounts use different settings then MobileMe. Here are the settings you should use in Mail:
This info comes from this support documnet: http://support.apple.com/kb/HT4864
IMAP (Incoming Mail Server) information:
Server name: imap.mail.me.com
SSL Required: Yes
Port: 993
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
SMTP (outgoing mail server) information:
Server name: smtp.mail.me.com
SSL Required: Yes
Port: 587
SMTP Authentication Required: Yes
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
Additional Information
SSL is required for both IMAP and SMTP connection with iCloud. POP is not supported by iCloud.
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Since I updated to iCloud, (which may or may not be related) Mail on my MacBookPro 10.6.8 has been unable to connect to MobileMe more than once or twice per day. Mail on my iPhone 4 and my old iMac has no problems. When there is no service a yellow warning triangle appears adjacent to the Inbox and Connection Doctor reports,"Trying to log into this MobileMe IMAP account failed. Verify that username and password are correct." Since it does fetch Mail from time to time they cannot be wrong.... can they? Should I update to 10.7 and if so what does that entail?
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