Unable to connect to iTunes using iPad

Just updated, signed out and back in, have shut down and turned back on.  And still cannot connect to iTunes. What else can I do.  Internet is fine, I'm online.  Anyone have any ideas?

Try totally shutting down the iTunes app, double click your home button then find the iTunes app hold your finger on the app for a few sec then tap the minus sign in the upper left corner. 
If you are still having problems try resetting the iPad by holding down the on/off and the home buttons at the same time until you see the Apple logo. 

Similar Messages

  • TS1424 Still unable to connect to iTunes using my IPad, have tried all suggestions still no luck.

    I am unable to update my apps through the app store. I have updated software, synced to my iMac. Still can not connect to iTunes store. Any suggestions?

    Don't know if this has any bearing on the conversation at hand, but I ran into this issue last night. Started when I couldn't purchase anything via Comixology. Which caused a lot of swearing.
    But then realized, that I couldn't get to the Apple store either.
    Figuring that it was my wifi access point being a jerk, I reset that. And "forgot", then reconfigured my wireless.
    Still nothing.
    At this point, I checked our ISP (Charter) to see if they had an outage. They did. DNS servers were hosed. I gave up and went to bed.
    This morning. Same thing. One thing I noticed, was that all of our computers -- not iDevices -- had no problems. Weird.
    So I checked the firewall, and found that every request was going to Malaysia, or Thailand. I have country blocking enabled on our firewall. So, I thought that was weird. Checked the IP addresses that were blocked, and found that they were Akamai addresses. I allowed one device through, to test, and everything works.
    Wondering if Apple is leaning on Akamai for the flood of traffic that the IOS 6 upgrade is causing.
    In any case, if your ISP, or firewall, router, what-not blocks Asian rim countries, it's worth a check.

  • IPad App Store unable to connect to iTunes

    I have tried several times to update my apps on my iPad but it keeps telling me it is unable to connect to iTunes store. I have tried signing into my account in the general settings iTunes & App Store settings and it says the same message, unable to connect to itunes. My iPhone connects just fine, and it is the same account. Anyone else having this problem??

    Same problem, except it isn't working on my iPhone either. Started about 20 minutes ago.

  • TS1424 Whenever I try to update an app or download a new one I get an error message stating "unable to connect to iTunes"....I have reset my iPad and router but still get the error message

    Whenever I try to update any apps or download a new one I get the following error message "unable to connect to iTunes". I have reset my iPad and router and also done the same with my iPod but get the same issue.....need some support please?

    There are a number of threads from other people reporting the same iTunes connection issue, it looks like there might be a problem at Apple's end - but you could try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works, but it probably won't until Apple's fixed it

  • Unable to connect to iTunes/Apple Phone, iPad and Mac STATUS_CODE_ERROR

    Unable to connect to iTunes/Apple Phone, iPad and Mac  Apple Id Password
        STATUS_CODE_ERROR

    Based on the numerous posts regarding iTunes and the App Store, there appears to be an issue at Apple's end. Although Apple has not provided any indication on the cloud status page.
    Do not change your settings.

  • TS1424 I can' t connect to iTunes using my iPhone and yet I can using my iPad

    I am unable to connect to iTunes with my iPhone and yet I can with my ipad

    Hello Kristie,
    Thank you for posting in the Apple Support Communities.  It sounds like you are able to connect to the iTunes store on your iPad but not on your iPhone. I found an article with steps for being unable to connect to the iTunes Store.  Be sure to look under the section titled, "Troubleshooting on an iPhone, iPad, or iPod touch":
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    I hope this helps!
    Best,
    Sheila M.

  • HT2204 My iPad says it is unable to connect to iTunes for my apps and screen is jammed how can I sort

    When. I tried to download a new app and put in my password it asked for verification of credit card which I entered then it said unable to connect to iTunes and the screen is shaded and will not allow me to connect to previously downloaded apps. It seems jammed. Have been having problems since I loaded I cloud but have tried to delete that but still no joy re access to existing games please help

    Hey Bikerbabe09,
    I would start off your troubleshooting process by following these steps:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    via: Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Sincerely,
    Delgadoh

  • TS1368 im unable to connect to itunes. i am receiving a 11222 error. i ask that this be fixed so i can continue the use of itunes products.

    I am unable to connect to itunes store due to an 11222 error. What can be done to fix this problem immediately so can begin enjoying the products available to me.

    Another thread with the same issue might help
    https://discussions.apple.com/thread/4712857?tstart=0

  • I am unable to connect to iTunes

    I am using Ipad 2, my wifi is working good, i also updated to latest ios, but still i am getting error that 'unable to connect to iTunes'

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
     Cheers, Tom

  • TS1702 Why does my ipod say it's unable to connect to itunes store?

    My ipod keeps telling me it's unable to connect to itunes store, whenever I try to purchase from in-app game.

    If your iPad connects to other networks without problem you may have a problem with your router.
    Your router may not have given your iPad a valid IP address. When you have this problem go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
    There may be a problem with the DHCP daemon in your router which prevented the timely return of an IP address. Turning WiFi off/on on your iPad gives it another chance which might succeed. Restarting your router by removing power to it for 30 seconds might clear up this problem. However, it might be necessary to check for a firmware update for your router at the router manufacturer support web page.
    If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

  • "Unable to connect to iTunes Store" 90% of the time

    I have a 3rd Gen iPad with wifi only that I bought about 40 days ago.   Initially I had no problem downloading and updating apps but in the past few weeks I get "unable to connect to iTunes Store" over 90% of the time.   I always verfity the Internet connection is good and I've tried on my home wifi, my cellphone's mobile hotspot, and several hotel wifi connections.     The other day I went into settings and noticed the Security code for my Credit Card was blank so I filled it in and clicked "done".  Unable to connect so I checked back and the code was still blank.   I deleted and redid my CC info and messed with some other settings and iTunes finally let me update some apps.   Now I'm back home and it's giving me the error message again.    I'm wondering if this is a known issue or if there's a fix for it.

    Usually it's because you are not connecting to the internet via wifi.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
     Cheers, Tom

  • I have previously downloaded I book, however now when I try, I get message, unable to connect to iTunes store...help

    I have previously downloaded a few apps, including an iBook, however now when I try, it comes up with error message, unable to connect to iTunes store...how can I start downloading again...

    Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.

  • 2 out of 5 user one PC unable to connect to itune store

    2 out of 5 user one PC unable to connect to itune store, using vista. I remove and reistall itunes, I am able to access the internet through browser, but not through itunes, firewall is turnoff. What else can I try?

    The "..at this time" message" sometimes appears when an atypical home folder (eg. one on a network share) isn't available for some reason. I don't use "Filevault", but that might qualify as atypical, since the home of a "Filevault" account actually resides on a disk image.
    Since you were able to attach and mount the ".sparseimage", it would appear that at least your ".sparseimage" is not corrupt, so the most dreaded reason for being unable to log in to a "filevault" account fortunately doesn't apply. Before attempting to troubleshoot this issue, just make sure that you are able to "mount" your backup copy to make sure it transferred successfully.
    I'm guessing but it could be that by attempting to change the account password using the disk, the repair tech created a situation where the "account password" does not match the ".sparseimage" password. The two must be in agreement for login to proceed smoothly, and this is why the "Accounts" pref pane will not let you change a "Filevault" account password unless you are actually logged in to that account. By using the disk, the tech bypassed this safeguard. The first thing to do would be to try to reset your "account password" - there are other ways to do this, one of which is to boot the computer from the installer disk to use the "Reset Password" function.
    http://docs.info.apple.com/article.html?artnum=106156
    Make sure to set it to exactly what it was before - ie. identical to the password that is known to have unlocked the ".sparseimage" file. Then reboot and see if you can log in with that password. If not, log in to any other account, open "/Applications" > "Utilities" > "Terminal.app" and post the output of this command, substituting the appropriate username:<pre>nicl . -read /users/username</pre>

  • HT1904 unable to connect to itunes store

    I have been unable to download apps on my IPad. It gives me an error UNABLE TO CONNECT TO ITUNES STORE. Is anyone else getting this error and if so how can I fix it????

    Been getting it off and on the last week or so on my iPhone. Right now, in fact. Usually I shut the app down, then re-start it and it works. Not this time though. Can't get it working no matter what.

  • TS1368 unable to connect to iTunes

    I am able to connect to the internet on my iPad but when I try to download an app it says unable to connect to iTunes. I don't know what the problem is. Please help

    Try reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

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