Unable to connect to network with Safari and Software Update

A user I support has encountered a problem with networking. He is unable to connect to the network with Safari and Software Update, but IS able to connect and surf with Foxfire and some other programs. Another unusual symptom is that he actually can connect to one web site (which is in his Bookmarks Bar) with Safari, but can't connect to anything else. He's also unable to navigate off of that one site he connects to. When he runs Network Diagnostics, he gets all green lights (no problems). He has fixed permissions, deleted Safari Cache and .plist, rebooted - not fixed yet. He's using 10.4.8 on a PowerPC G4. Any ideas appreciated (this is the wierdest I've seen in a while!).

Here's what he did. After reading your post, he created another location in his network preferences, entering EXACTLY the same info that was in his old location (he even used the old DNS addresses), except using a new location name. Then he chose the new location and "everything worked". It's one of life's great mysteries. Thanks for your help - it is appreciated.

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Back up all data.
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Unable to connect to network with Safari and Software Update

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