Unable to connect to VPN with error 850

Hi,
I am new to windows 8 and this is a brand new laptop and have set up my VPN connection so I can work from home. Each time I try to connect it comes up with error 850. Is there something i've done wrong? Will greatly appreciate help and apologies if this
is a really stupid question!
Cheers,
Kelly

Hi,
Is the detailed error message was:
850″ The Extensible Authentication Protocol type required for authentication of the remote access connection is not installed on your computer.
If so, please try the following steps to fix this problem for test.
Open the properties of the VPN Connection and select the security tab. Set the authentication to “allow these protocols” and tick MS-CHAP v2.
Roger Lu
TechNet Community Support

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