Unable to connect wireless printing

I cannot the wireless network for wireless printing through my phone or computer. It asks me the passcode but I didn't set up any passcode and it happens as soon as I bought from the shop. Can someone tell me how can I fix that problem. Thanks!

This is likely caused by your ISP controlling the router and local traffic.  DSL ISP routers are notorious for this.
There are several ways to solve it:
- Fix it dead - get your own router and attach it "on top of" your existing thomson router and direct all network attachments and traffic to your own router.  Shut off the wireless of the ISP's router.
- Patch it - this sometimes works:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you know what that is, set an IP outside that range but no higher than 254 (the last number in the address). If you do not know this, enter the current IP address.
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Leave the gateway and DNS blank. Click 'Apply'
Now, shut down the router and printer, start the router, wait, then start the printer.
After this you may need to redo 'Add a Printer' using the new IP address.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

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