Unable to constrain rectangle using marquee tool

Holding down the shift key while using the marquee tool to draw a rectangle does not work. That is, the rectangle is not constrained to a square using this technique. I think the problem may be with settings for this tool. I cannot see how to restore the defaults in Preferences. Restoring the Essentials workspace to the default did not help. How can I constrain rectangles and ovals using the marquee and lasso tools? Thanks.

Hi,
What version of photoshop are you using?
You can reset the defaults for one tool or all the tools by right clicking on tool icon in the tool options bar.
That could also happen if you have something other than New Selection enabled in the tool options bar.

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