Unable to contact the store when playing Candy Crush

When playing Candy Crush on my I phone 4S I keep getting a message that says cannot connect to the store. Why is this?

Hello mkotzn,
The article linked below details a number of troubleshooting steps that can help restore your iPhone's connection to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

Similar Messages

HT5622 When Playing candy crush or dice with friends, I can no longer connect to the apps store

When Playing candy crush or dice with friends, I can no longer connect to the apps store to purchase items like lives, dice etc. This seems to be since the upgrad to IOS7. Thoughts?

Hello there, gracieflad.
The following Knowledge Base article offers some practical and detailed steps to help resolve issues with not being able to connect to the iTunes Store with iTunes on your Windows computer:
Can't connect to the iTunes Store - Apple Support
Thanks for reachign out to Apple Support Communities.
Cheers,
Pedro.

My IPad dies when playing Candy Crush and other apps

My IPad dies and goes back to home screen regularly and also Words with friends

The games may just put more demands on the ipad than it can handle. You can try giving your ipad a reset. Hold down the sleep and home buttons for about 20 seconds. When you see the silver apple, let go and let it reboot.
Another thing you can do to reduce the strain, close apps.
If you have iOS 6, double tap the home button. You'll see the app icons line up at the bottom of the screen. Hold your finger down on the icons until they start to shake. You'll see a white minus in the red circle. Tap on that to force close the app. then single tap the home button to exit the mode.
If you ahve iOS7, double tap the home button. You'll see the app icons and previews on the screen. Scroll sidways if needed to get the apps you want to close on the screen. to close an app, flick that preview up and off the screen. Single tap the home button or tap on the home screen to exit the mode.
You can help the performance of your device by closing down any apps you aren't using.

When playing Candy Crush, it stopped recognizing that Falsh Player was installed.

Flash Player shows as instaled in Control Panel/uninstall programs, but does not show installed in Start/All programs and does not function with any activity requiring it. When downloading Flash Player from the Adobe site it jumps from 53% to complete. I have uninstalled the program using Control Panel, but to no avail. It still won't install properly.

"does not show installed in Start/All programs" - Nope... because it's NOT an application. It's a plugin for your browser.
"When downloading Flash Player from the Adobe site it jumps from 53% to complete" - Download the Adobe Flash Player installer directly by clicking one of the following links.
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers)

TS1702 I am playing candy crush and Pharos slots but if I want to make a purchase for extra lives or more credits it tells me to contact the iTunes Store. Also a error msg comes up. What is going on as its very frustrating when it won't allow u to continu

I'm playing candy crush and Pharos slots but if I try to buy more lives or credits there is an error that says to contact the iTunes stor. This happens on and off. Sometimes it works and sometimes it doesn't. Please help

email iTunes support, apple.com/support/expresslane/iTunes and give them your apple id and tell them whats happening, they can fix this.

I have a 1st gen ipad. Want to play Candy Crush. Installed app from app store. I hit play now, I see the board then the pad goes back to the start screen (the one with all the apps displayed). Do I need additional apps to run? Thanks.

I have a 1st generation iPad. Want to play Candy Crush Saga. Installed app from Apple Store. When I tap on the app, I wait a long time while it reads "loading" then I hit "play", I see the board then the ipad goes back to the ipad start screen (the one with all the apps displayed). Is there some additional program I need to play this type of game. I know that space is not an issue as I have very little stored. Thanks.
Just found my answer. Worked perfectly. Instructions very clear.

try uninstalling the app and reinstalling it. u shouldnt need to install anything else but the app itself to get it running. if that doesnt work then update ur software and see if that works.

Hi, i bought an iphone 5 through ebay, when i am trying to activate, its asking for a icloud user name and password, but i am unable to contact the owner, but its not black listed. is there any solution? please help me.

hi, i bought an iphone 5 through ebay, when i am trying to activate, its asking for a icloud user name and password, but i am unable to contact the owner, but its not black listed. is there any solution? please help me.

Hello there, Ark.
It sounds like the iPhone has Activation Lock still activated. The following Knowledge Base article provides the methods available for removing the previous owner's account:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

TS4268 What does it mean when I get the error message, "unable to contact iMessage center" when trying to set up iMessages and I click next and it starts verifying and then the error message.

What does it mean when I get the error message, "unable to contact iMessage server" when I try to use iMessage and after it starts verifying?

iOS: Troubleshooting FaceTime and iMessage activation
Apple is not reporting any problem
http://www.apple.com/support/systemstatus/

I tried to play candy crush, but when i launch, app closed. I tried all (reset, restart, reload, etc.) I have the app on my pc, but even if i try to sync, the app do not apply on my iphone. When i load the app direct on my iphone, same proplem, can t open

i tried to play candy crush, but when i launch, app closed. I tried all (reset, restart, reload, etc.) I have the app on my pc, but even if i try to sync, the app do not apply on my iphone. When i load the app direct on my iphone, same proplem, can t open

Thank you for your help are you aware of any apps that will work the iso 4.2.1 system that will let you watch movies on the phone. Also I tried to down load something else the other day and got message that Safari wont let you open this is ther any to see if i have the latest safari on my phone?

HT1933 Hi. Im playing candy crush. When i purchase some items they go . And most of time not ! I have lost several $ due to this unable ng me to proceed through my game

Im playing candy crush. In this game you can purchase items & continue playing. For some reason at times it lets me purchase. Most times it doesn't .... I have lost $ due to this because it doesn't let me move on. .???

It seems you missed a few things from my original post:
I do have an external backup and backup frequently, however Time Machine apparently hadn't been backing up my photos and some of my other files since April of 2011 without my knowledge. All of the issues started together in one moment- i.e. the photos went missing, the keyboard started acting strange, and while my documents file stayed intact and so did my itunes library, no files, including photos, could be seen under All My Files and the iphoto library reported 0 MB for its size.
My computer randomly got slightly better, in that it would start up and let me in, and I was able to migrate the computer over to the Macbook Air I bought as a temporary fix. Keyboard still wonky, many files missing, and the internal time machine showing no backups anymore. The "genius" said my photos and other files had simply disappeared, he couldn't explain it, and they were lost forever unless I took it somewhere to try and do a disk recovery. He couldn't explain what happened. They were able to get in this time, which they couldn't before, and run some diagnostics and plug in another keyboard. The diagnostics didn't show anything wrong with the hard drive or software, but I know that isn't true. I just want the last 8 months worth of photos!

HT204266 I'm playing candy crush and but I'm unable to purchase more stuff

I have been playing candy crush for a while, I've been able to buy stuff but when I try to buy a lollipop hammer the system tells me that is unable to purchase at this time. Do I have a time limit to purchase anything that I want?

Hi cynthdina,
Thanks for visiting Apple Support Communities.
You may find this article helpful, as it sounds like you're not able to connect to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Our iPhone Troubleshooting Assistant also offers some troubleshooting tips:
Using apps on your iPhone
http://www.apple.com/support/iphone/assistant/application/
All the best,
Jeremy

HT1918 how to change the country of the store when purchasing an app?

how to change the country of the store when purchasing an app?

Try contacting iTunes Support and ask them to remove the balance from your account so that you can change countries : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

TS3988 I get an unable to contact server error when i try to sign in..I don't see where there are outages.

I get an unable to contact server error when i try to sign in..I don't see where there are outages.

I am also having this problem.
I'm trying to log-in from a PC. I tried both Chrome and Firefox and am getting the same error.

TS1368 unable to contact itunes store on my appletv however i can contact itunes on my pc

having a problem downloading movies on "appletv" however i am able to download on my pc
the appletv says "unable to contact ITunes store"

I have the same problem with my 3rd gen Apple TV. I can preview iTunes movies, stream from my Mac, Airplay from my other devices but I cannot rent a movie on iTunes. Every time I try I get "Can't connect to ITunes" and "Unable to sign in". Had technical support review the problem over the phone and they agreed to send me a new one. Same problem. Interestingly enough my 2nd gen Apple TV works just fine.

How can I stop the yellow browser bar from appearing? the one which says "unable to contact the login server"???

this yellow bar appears constantly while I am using the internet. It says" LastPass was unable to contact the login server, etc., etc."
It is very annoying, and causes my screen to jump about when it is being active.
I am using windows 7 on a HP desktop.

hello Larryrush, please contact lastpass's support about this issue - they can likely give you better advice and are the only people who can resolve server errors in their network.

Unable to contact the store when playing Candy Crush

Similar Messages

Maybe you are looking for