Unable to contact with support... No any way...
Hi all,
I have a very stupid situation... and it seems that this is hopeless.
I have my iPad since from several years and yesterday I had to buy (first time) an application on App Store.
So unfortunately to proceed I had to give a response to 2 security questions an my responses are not correct.
I did not have before the alternative e-mail address on my AppleID so I do not see the link to reset my security questions...
All in all I have to call the Apple Support. And this is the moment were the story begins... My situation is like this, I am from Poland, I have bought the iPad in Poland, now I am located in France (I work there currently). I do not speak french language on acceptable level to contact with french support by phone. No problem with English language for me. So I have decided to call the polish support - the easiest solution - but I am not able to do it, polish support number is special (00800 4411875) and I am not able to call it while being abroad....
So I have decided to choose the option that Apple Support will cal me, why not? Genial! But... I need to confirm the country to which the support will make the call... I cannot choose France because I will be switched to french support, also I cannot select Poland and give there my french mobile number...
So my last possibility was to contact with English support, but the story is exactly the same like with polish support...
Anyone can explain me what I can do in such situation? Because it is tragic, I know that Apple would like to be very user-friendly so everybody will be able to call their support center even if they do not understand the internet page, but for the moment, for my situation it is just a pain in...
After this I really loose my will to buy anything from Apple (I totally forgot about this app which originally I was going to buy...). Thanks...
I have referred your post to the hosts in the hope they will advise, perhaps directly. Hope it resolves your problem.
Similar Messages
-
In my system preferences, my sharing folder will not let me access it. All my photo booth share button is grayed out. One more thing, My photoshop will not let me import any photographs. I believe this all has to do with this. Any way to fix this issue?
The iTunes Store has no phone support and never has. Contacting them has always been via web form. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
Can't activate LG Versa on my prepaid acct. it says the device is not supported. Any way to change that?
I'm sorry you're unable to activate the Versa on your Pre-Pay line carter123123. Let's figure out what's going on here. Where did you get the phone from? It could be that its on the lost/stolen list; therefore, locked. Have you contacted Pre-Pay to see what exactly the issue is? You can reach Pre-Pay at 888-294-6804.
Thank you,
VanessaS_VZW
Follow us on Twitter @VZWSupport -
I recently gave my old iPhone to my nephew, I did not clear out my old phone before I gave it to him, when he transferred to his account, he had my iCloud info on the phone, and it updated the contacts on my new iPhone 5 to his contacts. Is there any way for me to get my contacts back?
This is caused by using the same iCloud account on both phones. When you do this any data you sync with the shared iCloud account such as contacts is merged and will appear on all devices connected to the account. To fix this you both need to have separate iCloud accounts (you can continue to share the same Apple ID for purchasing from the iTunes and app stores).
Decide which iPhone will be keeping the current iCloud account. On the one that will be changing accounts, if you have any photos in photo stream that are not in your camera roll or backed up somewhere else save these to your camera roll by opening the photo stream album in the thumbnail view, tapping Edit, then tap all the photos you want to save, tap Share and tap Save to Camera Roll.
Once this is done, go to Settings>iCloud, scroll to the bottom and tap Delete Account. (This will only delete the account from this phone, not from iCloud. The phone that will be keeping the account will not be effected by this.) When prompted about what to do with the iCloud data, be sure to select Keep On My iPhone. Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom). Then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge. This will upload the data to the new account.
Finally, to un-merge the data you will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the data you don't want (i.e., deleting your nephew's data from your account, and vice versa).
As for recovering your lost contacts, if they aren't on icloud.com when you check from your computer, you will have to recover them from a backup source. You could try restoring to your last backup but this doesn't always work for contacts. (Chances are you nephew deleted your contacts from his phone, not realizing it would also delete them from yours.) -
having trouble installing ProIX on new Windows 8 machine after XP crash. Get almost ll of the way through and get an error box ... contact system support. Only way out is to abort and then it un-installs. Wondering if a licensing max issue since we didn't get an opportunity to uninstall off of crashed machine?
Hey robr72339266,
With a single user license, you can install Acrobat on maximum two computers, say, your laptop at work and desktop at office.
But, you cannot use Acrobat on both the machines simultaneously.
You will first need to deactivate Acrobat from the old machine, then install and activate the software on the new OS with the same serial key.
Please Contact | Adobe to seek help on the same.
Regards,
Anubha -
Updating Photoshop CS6 13.04x64 to 13.06, won't install, message says to contact customer support, cannot find way to do that6
Hello DogeHD , deeply sorry for the inconvenience. I've just sent you a private message with all the information regarding this case.
If my post answers your question, please mark it as "Accept as Solution." -
When I went to sync my iPhone, I accidently hit restore and it made my iPhone have all of the settings of my iPod Touch, erasing my iPhone pictures and contacts. Is there any way to get everything back?
Not to doubt you, but something sounds fishy. I can see accidentally clicking Restore, but to load your Touch's information you would have had to select your Touch's backup file after restoring, which would be hard to do by accident -- unless your iPhone and Touch have the same name?
In any case, your iPhone should have its own backup file on your computer. You can click Restore again and this time select the iPhone's backup file (there should be a device name and date associated with the pop-up window at the end of the restore process). This process will erase your iPhone, reload the OS, and then when you select your backup file then all your iPhone settings, data, sync options, etc. will be re-loaded, including your media (if you auto-sync ... if you manually manage music and video on the iPhone then you'll need to re-select the items you want loaded onto it). -
I ordered my Macbook Air with Aperture two years ago. I now have an iMac - can I use that with Aperture in any way? I appreciate that it is a different computer but I am now the end user of both devices and I was just wondering if it was possible.
Thanks,
SeanThe answer would be in your software license agreement for Aperture. However if you cannot locate it you can ask in the Aperture forum, the link for that is:
https://discussions.apple.com/community/professional_applications/aperture
However I believe you can have Aperture installed on two machines however only one may be using it at a time.
On the new iMac launch the Mac App Store - Purchased - look for Aperture and download to your new machine. -
iv just bought a new laptop, i am trying to sync my songs on my iphone to my itunes, but it says it can only be sync with 1 itunes, any way around this?
The iPhone like all iDevices is not a storage device, it is merely a mirror of the content in the library to which it is synced.
If you wish to sync to a new computer, the first step is to copy or move the iTunes media library from the old computer to the new computer. This can be done via the network or by using an external hard drive.
Once the library has been moved, simply sync to the new computer. -
Trying to make in app purchase and it keeps telling me I have to contact apple support. Any hints?
Trying to make in app purchase and it keeps telling me to contact apple support. Any hints?
Contact iTunes support.
https://ssl.apple.com/emea/support/itunes/contact.html -
I am not able to sync my outlook contacts with my iphone (both ways) noting that the calendar and notes are suncing perfectly (both ways)?
You cannot sync Outlook 2011 directly with an iPhone, but if you go to the Tools menu and choose Sync Services, you can have Outlook sync with iCal and Address Book, which will then sync with the iPhone. And if your business is using Microsoft Exchange, you can set the iPhone up to communicate and sync directly with the Exchange server.
Regards. -
I am using Mac, I have downloaded the Creative Cloud but when it comes to downloading an App, in the Apps tab a "Download Error" comes up, saying I should contact customer support. Any help will be appreciated.
sign out and then back in to your cc desktop app.
if that fails to resolve the problem, Sign in, activation, or connection errors | CS5.5 and later -
When i want buy gold for my game , i have a message " for assisance contact with support/iTunes/ww
When i want charge my game , i have a message " for assisance contact with support/iTunes/ww
Yestrday i charge 2 times after that this message come when i want charge my acount in gameYou will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards. -
My contacts on my iPhone are organized in different groups. I have downloaded a trade show app which gives infos on the exhibitors of the show. It offers to create new contacts from these info. Is there any way to save these new contacts in a specified group instead of putting them into the contacts root, where they are mixed with all the old ones? By the way, can we create a new contacts group directly from the IPhone, without having to go through the sync process with the PC?
Thanks a lot in advanceSorry, I forgot to bookmark the thread where the app was mentioned, but searching for "group" or "contacts" should bring a few results in the AppStore.
-
Hi there, I have just realised there was a 30 day limit to renew membership, I have missed it by 3 days, I was away on holiday and unable to access my mail, is there someone or a way tht I canavoid having to repurchase?
Moving this discussion to the Adobe Creative Cloud forum.
Markh70292302 please contact our support team directly at Contact Customer Care for membership concerns.
Maybe you are looking for
-
How can I select just the clips, or just the transitions?
If I have a timeline with 50 or more clips (or still shots, in my case) with cross dissolves between each one, I would like to select just the clips, or just the transitions, but not both. How do I do this? Why? I am creating a video with hundreds of
-
Error in using taglib uri in jsp
When i write the following code in my jsp to use the tags, i got the error - JSP Parsing Error:The absolute uri: http://java.sun.com/jsf/html cannot be resolved in either web.xml or the jar files deployed with this application And when i used th
-
Need to download folios repeatedly in Adobe Content Viewer
Hi: We are using Adobe Content Viewer (ACV) for a digital education project. The ACV app is used in iPad´s and when are turned off, we need to download again all the folios previously downloaded to the ACV app. Someone who has the same problem, how t
-
How can I Recover an iMovie project after the program shuts down unexpectedly?
I was working on an iMovie when the program shut down unexpectedly. I had worked on this project many times before and it always showed up in my project library. After the shutdown, however, I tried to open up the project and it is no longer in the
-
I can open itunes. I can not click on anything on the page without my cpu going to 100% and freezing my computer. If I type in an artist in the search I can sometimes look and purchase music. If I go to another artist my cpu goes to 100% and freezes.