Unable to Convert PDF's to Word.

When attempting to convert a PDF to a Word doc in the export function of Adobe XI I get the following error msg
"File Failed to be converted using Adobe Export PDF Online" 
is it possible to get more detail than this? I upgraded my subscription to include this option however it has only worked 50% of the time. Its rather frustrating. All PDF's are from the same source in a shared file.
Please help, why are some not converting??

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[topic moved to ExportPDF forum]

Similar Messages

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