Unable to create a new WEBi Report in XI R4

Hi all,
     I am using BO XI R4 , where i can login to Infoview with the credentials and even i can see the home page. But when i click on Create new webi report , it keeps on loading(attached screenshot) and at the end end up saying Session Time out without navigating to New page.
All the serveres are up and running
Kindly let me knmow the reason for this and how to resolve the same.
Thanks in Advance
Arjun

Hi Arjun,
Good Afternoon...!!!
Please check following things :
- In which Viewer/Mode (Applet/Web) you are facing this issue?
- Are you able to create new report in Webi Rich Client (2- tier Mode)?
- Check whether you are able to see Web Intelligence tab in the BI Launchpad Preference.
- We have seen this issue in BI 4.1 SP03, The issue occurs due the the BOE License.
- For testing first Download the Temporary Licence key from service market place.
- Check whether you can use the Web Intelligence Application or not.
Hope this will help...!!!
Regards,
Veer S.

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