Unable to create a request in CUP

Hi All,
We are unable to create a request in CUP 5.3.We have created the "Number Range" and it is activated. Workflow path is looking fine.
The strange thing is I am not getting any error message after submitting the request.
Please let me know the possible causes of this.
Regards,
Rakesh Narne

Rakesh,
What message do you get? There has to be some message. If you are not receiving any message then you might not have uploaded the .xml files into CUP. CUP comes with some initial data in the form of xml files and you need to import these files into CUP before using the tool.
Without error message or some kind of long information, we won't be able to help you.
Regards,
Alpesh

Similar Messages

Error creating a request in CUP

Hi Experts,
I am trying to create a request in CUP. I get the error "Error creating a request". My initiator is setup correctly and I am pretty sure the conditions meets. The error message doesn't give any specific details.
Could any one please help me out on analyzing this message!
Thanks!
CP

Hi Sunny,
I get the below error in the log file.
] ERROR Exception during EJB call, Ignoring and trying Webservice Call
com.virsa.ae.service.ServiceException: Exception in getting the results from the EJB service : com/virsa/cc/xsys/webservices/dto/WSRAInputParamDTO
     at java.lang.Throwable.<init>(Throwable.java:216)
     at java.lang.Exception.<init>(Exception.java:59)
     at com.virsa.ae.core.AEException.<init>(AEException.java:49)
     at com.virsa.ae.service.ServiceException.<init>(ServiceException.java:45)
     at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.getViolations(RiskAnalysisEJB53DAO.java:294)
     at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.getViolations(RiskAnalysisEJB53DAO.java:418)
     at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.determineRisks(RiskAnalysisEJB53DAO.java:526)
     at com.virsa.ae.service.sap.RiskAnalysis53DAO.determineRisks(RiskAnalysis53DAO.java:103)
     at com.virsa.ae.accessrequests.bo.RiskAnalysisBO.findViolations(RiskAnalysisBO.java:182)
     at com.virsa.ae.accessrequests.bo.RiskAnalysisBO.findViolations(RiskAnalysisBO.java:80)
     at com.virsa.ae.accessrequests.bo.RequestBO.saveRiskAnalysis(RequestBO.java:3984)
     at com.virsa.ae.accessrequests.bo.RequestBO.saveNewRequest(RequestBO.java:369)
     at com.virsa.ae.accessrequests.actions.CreateRequestAction.createRequest(CreateRequestAction.java:325)
     at com.virsa.ae.accessrequests.actions.EUCreateRequestAction.createRequestHandler(EUCreateRequestAction.java:126)
Also, if I try to do a risk analysis I get an error message that system is not found. Any Ideas?
Thanks!
Chinmaya

Unable to Create Transport request in more then one DEV client (in ChaRM)

Hi,
We are having 2 Landscapes,
DV1 (100) --> QA1(100) --> PR1(100)
DV1 (200)--> QA1(200) --> PR1(100)
Both these landscapes are added in the ChaRM Project landscape. When we have created a correction and created a Workbench request, we were getting the option to choose the DEV system and we chose DV1(200). When we tried to create a TR for Customizing in DV1(100) it did not provide the pop up for DEV systems and directly created the customizing request also in DV1(200). We were unable to even create the TR in DV1 (100) - using the task 'Create Transport request' in the Task plan for the corretcion (It gave an Error that the DV1(200) is the Development system for this change).
is this the standard behaviour? can't we have TRs from different client/ development systems under the same correction?
Please clarify?
Regards,
Kathir

Hi
As i said earlier you will get option to choose system for creating Transport Request only in case of normal corr
but in case of urg corr
you need to give ibase for production of the cocerned landscape
e.g if u have ecc and bi and want to create transport in ecc then giv ibase for prd of ecc only
because you will not get pop up in urg corr
Hop doubt clarified
Regards
prakhar
Edited by: Prakhar Saxena on May 12, 2010 6:17 AM

Unable to Create Service Request Template in CRM

Hello,
I need to create a service request template in crm web ui,
Following are the steps followed.
I have identified the transaction type as SRQT screen shot attached below
However when I click on on the work center link groups of the service pro role, I am not able to find the same for the service request template
As per the post below it says that you need to go navigation bar profile and add the SM-SUPPORT work center and the work center link group as SM-SRQT-CR
How to customize service request templates
The error appears when I try to add the logical link id,
Because of the above error I am not able to create service request template in sap crm, please advice which logical link ID, I need to use so that the service request template can be created in the system.
Kind Regards
Atul

Hi Atul,
1. Screen shot 1 is correct
2. Screen shot 2 - You are at end of all work centers in your custom role which you might have copied from standard or Z role. If you look in standard role SERVICEPRO, navigation bar profile SRV-PRO, work center - SRV-ORD, you will find service request template
In Cases work Center in standard SERVICEPRO role you can create service request template.
Try copying this to your custom role in your required work center. It should work.
Regards,
Niraj

Unable to save workflow types and create workflow stage in CUP

Hi Guru's,
We are currently installling GRC AC 5.3 and are stuck in configuration.
we are unable to create workflow stage in CUP. Whenever we try to open the tab for stage it gives below mentioned error.
Webpage error details
Message: Expected ';'
Line: 757
Char: 15
Code: 0
URI: http://172.25.7.32:50000/AE/scrLeftNav.linkConfigWorkFlowStages.do
Also while tryinng to save workflow types under "miscellaneous" we encounter error - Error saving workflow types
On further checking system log we found the below details --
Caused by: com.sap.sql.DuplicateKeyException: ORA-00001: unique constraint (SAPSR3DB.VI_AE_CTMDT_LOC1) violated
     at com.sap.sql.jdbc.common.CommonPreparedStatement.executeUpdate(CommonPreparedStatement.java:259)
     at com.sap.sql.sqlj.runtime.profile.ref.RTStatementJDBCPrepared.executeUpdate(RTStatementJDBCPrepared.java:267)
     at sqlj.runtime.ExecutionContext$StatementFrame.executeUpdate(ExecutionContext.java:1124)
     at sqlj.runtime.ExecutionContext.executeUpdate(ExecutionContext.java:718)
     at com.virsa.ae.dao.sqlj.CustomAppDetDAO.insertCustomAppDetDetails(CustomAppDetDAO.sqlj:1022)
Please advice how it can be remediated.
Thanks
Akshay Daniel

Hi Akshay,
It seems you have uploaded some wrong file .
I would suggest you to delete those entries from table.
please check for the duplicate entry in u r workflow type under miscellaneous tab in CUP.
for example if you find duplicate entry for work flow type RE that is ERM ,   And the Work flow type ERM gives you error while saving request type .then please look for the table VIRSA_AE_WFTYPE   in file AE_init_append_data_RE.xml   and follow the below mentioned steps:
1. log in to SQL with SYSDBA access delete the duplicate entry.
2.use below command to find the
SQL> select * from SAPSR3DB.VIRSA_AE_WFTYPE where NAME='ERM'
3. delete this Row form the table.
4. restart AS java
After deleting this duplicate entry your issue should get resolved.
please let em know if your issue is resolved
Edited by: prashntk on Jul 21, 2011 10:48 AM

Unable to search for users in CUP

Hi Guru's
When I am tryin to create a request in CUP , I am unable to search for users , the search option doesnt return any values at all
I have checked my user data source which is LDAP, the connector is working fine , and I have the field mapping done etc ,but I still cannot search for users.
Any thought on this
Regards
KS

Hi Venkateshwar,
Thanks for the quick response ,
my user path looks somehtinkg like this
User path : DC=unity
This connector is defined by my Basis guy ,I am not sure what wouldl be the compelte path
have you got an example ?
I guess I will have to check with teh guys who maintain the active directory ( our LDAP system )
Thanks
KS

Not able to create service requests in E-Service

HI all,
I am unable to create service requests in the e-service scenario, after i enter all the data and press save button, it says that number is null.
There is no dump in the crm system.
I am able to create the same service request in CRM system and also can see these transactions in search list of e-service, but cant view them.
its giving an error message "An error occurred. The action that you requested could not be performed"
Regards,
Karunakar.

When i tried through DBCA it hanged...
through oradim it the posted error was appearing
I have all the privileges as i logged in as domain admin.
Oradim says it cannot create but the service has been created in services.msc but when i start the service the posted error message was appearing on the Eventlog

Problem in creating a request

Hi Friends,
I want to transport a table to the production, How can I create a request to that table, I am unable to create a request for that table.
Thanx in advance,
Line

Hi,
a) Is the table in a package and not a local object??
b) check whether the table is already locked in a request-> thats the reason it may not be creating a request.
In Se11 => open your table in change , display mode and under Utilities=>versions=>version management check under request whether it is local , or any other request has already been created.
Regards,
Narayani

Making request in CUP

Hi !
We have our workflow currently designed for Aproving Access, but when somebody create a request for New User I don`t want they have to choose any role but it`s seem to be mandatory if the request type is New_Account. ( I try to take off the action Assign_roles but nothing happen)
I don`t want the requesters or managers to select roles. I just want they ask for a role or a tcode in the Request Reason and Security Admins ultimately choose the role at their stage.
Can you help me?
Thanks a lot!

Hi Karen,
CUP is designed to have a "Role" while creating a request. CUP cannot creat request without having a "Role" assigned.
If you want this functionality, please open an enhancement request following the note below.
Note # 1083615 - GRC Access Control Enhancement Process.
Best Regards,
Sirish Gullapalli.

Unable to create a customizing request to transport BPC10 content to Quality

Hi
Unable to create a customizing request to transport BPC10 content to Quality .
From the transport connections tab, i am selecting the required objects and then clicking the transport truck but it does not pop up and ask for a transport request .
So please provide any solution.

Hi,
Check whether Standard transport switched-on is enabled or not. To get transport request your setting should be as follows : RSA1-->Transport Connection-->Edit-->Transport
Hope it helps...
regards,
Raju

Cisco CA + Cisco VPN Client - Error 42: Unable to create certificate enrolment request

We find ourselves in a difficult situation with the
Cisco VPN Cleint version 5.0.07.0290 where it keeps giving us an
"Error 42: Unable to create certificate enrolment request" when we attempt to use the Online enrolment method to create and enrol a new certificate.
There is no additional information in the VPN client logs where we have set 3-High for all logs.
In addition, Wireshark does not show any packets sent from the machine running the client to the Cisco 3825 router which runs the Cisco CA.
To create and enrol a certificate we do the following:
1. Click on the Enroll button to show the Certificate Enrolment dialog
2. Select Online
3. Select <New> for Certificate Authority
4. Enter http://192.168.120.1 as CA URL (note, 192.168.120.1 is the IP of the Cisco 3825)
5. Click Next to display the dialog where we can enter certificate details
6. Enter details in all fileds except IP Address and Domain
7. Click Enroll which shows a dilaog with the Error 42 ... message in it.
If we attempt to create a request by using the File method, all works fine, that is, the client creates a file with the enrolment request.
The fact that the client does not send any messages to the Cisco CA leads us to belive that we have a pronblem on the clinet machine. However, the client does not write any information in the logs, so it is a bit hard to fix the problem.
We will be grateful for any assistance that you can provide with this issue. I can provide additional configuration information if required for both the client and the Cisco CA. Note that we have not modified any client configuration. Basically, we installed the clinet on a Windows 7 64bit machine and attempted the steps listed above.
Thank you
Emil

FYI, I just came up against this problem and the solution in my instance was to ensure that the Cisco CA Server was configured to automatically grant certificate requests.
Cisco2691#conf t
Enter configuration commands, one per line. End with CNTL/Z.
Cisco2691(config)#crypto pki server CERTSERVER
Cisco2691(cs-server)#grant ?
auto Automatically grant incoming SCEP enrollment requests
none Automatically reject any incoming SCEP enrollment request
ra-auto Automatically grant RA-authorized incoming SCEP enrollment request
Cisco2691(cs-server)#grant auto
% The CS config is locked. You need to shut the server off before changing its configuration.
Cisco2691(cs-server)#shut
Cisco2691(cs-server)#grant auto
Cisco2691(cs-server)#
Mar 25 19:39:53.356: %PKI-6-CS_GRANT_AUTO: All enrollment requests will be automatically granted.
Cisco2691(cs-server)#no shut
% Certificate Server enabled.

Error 1013000 loading application: Unable to Create Request Server Thread

We are currently getting the following error "Error 1013000 loading application: Unable to Create Request Server Thread" when attempting to load more than 5 applications onto our new Essbase server. The O/S is Windows 2003 and we are running Essbase 6.5.5. Our old server, running Windows 2000, is not experiencing this problem.

I think I've found the problem! It seems the server team didn't set up the swap file, hence, when physical memory started to run a little low on the box, the thread could not be created. FYI, we had already increased the SERVERTHREADS option in the Essbase.cfg file.

Error creating request on CUP

Dear All,
I am trying to create a new account request on CUP and I am getting the message "Error creating request", without any other help or info.
I checked the log and that's what I got:
Unknown Errorcom.virsa.cc.comp.wdp.IPublicBackendAccessInterface$IAuthForUserInputElement.wdGetObject(IPublicBackendAccessInterface.java)
com.sap.tc.webdynpro.progmodel.context.NodeElement.getAttributeAsText(NodeElement.java:888)
com.virsa.cc.comp.BackendAccessInterface.execBAPI(BackendAccessInter... [see details]
And the details are:
Unknown Errorcom.virsa.cc.comp.wdp.IPublicBackendAccessInterface$IAuthForUserInputElement.wdGetObject(IPublicBackendAccessInterface.java)
com.sap.tc.webdynpro.progmodel.context.NodeElement.getAttributeAsText(NodeElement.java:888)
com.virsa.cc.comp.BackendAccessInterface.execBAPI(BackendAccessInterface.java:401)
com.virsa.cc.comp.BackendAccessInterface.executeBAPI(BackendAccessInterface.java:302)
com.virsa.cc.comp.wdp.InternalBackendAccessInterface.executeBAPI(InternalBackendAccessInterface.java:4227)
com.virsa.cc.comp.BackendAccessInterface.getObjPermAuth(BackendAccessInterface.java:623)
com.virsa.cc.comp.wdp.InternalBackendAccessInterface.getObjPermAuth(InternalBackendAccessInterface.java:4271)
com.virsa.cc.comp.wdp.InternalBackendAccessInterface$External.getObjPermAuth(InternalBackendAccessInterface.java:4740)
com.virsa.cc.dataextractor.bo.DataExtractorSAP.getObjPermissions(DataExtractorSAP.java:307)
com.virsa.cc.dataextractor.bo.DataExtractorSAP.getObjPermissions(DataExtractorSAP.java:263)
com.virsa.cc.xsys.meng.MatchingEngine.getObjPermissions(MatchingEngine.java:987)
com.virsa.cc.xsys.meng.MatchingEngine.matchPrmRisks(MatchingEngine.java:466)
com.virsa.cc.xsys.riskanalysis.AnalysisEngine.performActPermAnalysis(AnalysisEngine.java:1536)
com.virsa.cc.xsys.riskanalysis.AnalysisEngine.riskAnalysis(AnalysisEngine.java:315)
com.virsa.cc.xsys.riskanalysis.AnalysisEngine.riskAnalysis(AnalysisEngine.java:244)
com.virsa.cc.xsys.bg.BgJob.runJob(BgJob.java:566)
com.virsa.cc.xsys.bg.BgJob.run(BgJob.java:362)
com.virsa.cc.xsys.riskanalysis.AnalysisDaemonBgJob.scheduleJob(AnalysisDaemonBgJob.java:334)
com.virsa.cc.xsys.riskanalysis.AnalysisDaemonBgJob.start(AnalysisDaemonBgJob.java:86)
com.virsa.cc.comp.BgJobInvokerView.wdDoModifyView(BgJobInvokerView.java:444)
com.virsa.cc.comp.wdp.InternalBgJobInvokerView.wdDoModifyView(InternalBgJobInvokerView.java:1236)
com.sap.tc.webdynpro.progmodel.generation.DelegatingView.doModifyView(DelegatingView.java:78)
com.sap.tc.webdynpro.progmodel.view.View.modifyView(View.java:337)
com.sap.tc.webdynpro.clientserver.cal.ClientComponent.doModifyView(ClientComponent.java:481)
com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doModifyView(WindowPhaseModel.java:551)
com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:148)
com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:335)
com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:143)
com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:333)
com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingStandalone(ClientSession.java:741)
com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:694)
com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:253)
com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)
com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)
com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doGet(DispatcherServlet.java:46)
javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
java.security.AccessController.doPrivileged(Native Method)
com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
Could you guys help me out on identifying the problem?
Thks!

Hello Rodrigo,
While you are getting error in CUP, the logs it seems like states problem with risk analysis. Did you check if you have Configuration parameter "Perform Risk Analysis on Request Submission" Set to YES in CUP? Kindly check this. If this is set to YES, change it to NO and then try to submit request in CUP. This should clear up situation a little.
This parameter is at CUP configuration -> Risk Analysis.
Regards, Varun

Unable to edit a Request Offering once created

Hello,
I just created a request offering and noticed a typo in the title. When I went to edit the offering to make the correction, the properties screen was completely blank. I could see the Tabs on the left hand side of the window but no fields were listed. Just
wondering if anyone has run into this before and if so what steps did you take to resolve it?
I'm running Service Manager 2012 R2

is your cpu utilization near 100%? Then
UR2 will fix the problem.
You might aswell upgrade all the way to UR4 now you are at it (UR4 contains all previous URs).
http://codebeaver.blogspot.dk/

Unable to create report. Query produced too many results

Hi All,
Does someone knows how to avoid the message "Unable to create report. Query produced too many results" in Grid Report Type in PerformancePoint 2010. When the mdx query returns large amount of data, this message appears. Is there a way to get all
the large amount in the grid anyway?
I have set the data Source query time-out under Central Administration - Manager Service applications - PerformancePoint Service Application - PerformancePoint Service Application Settings at 3600 seconds.
Here Event Viewer log error at the server:
1. An exception occurred while running a report. The following details may help you to diagnose the problem:
Error Message: Unable to create report. Query produced too many results.
        <br>
        <br>
        Contact the administrator for more details.
Dashboard Name:
Dashboard Item name:
Report Location: {3592a959-7c50-0d1d-9185-361d2bd5428b}
Request Duration: 6,220.93 ms
User: INTRANET\spsdshadmin
Parameters:
Exception Message: Unable to create report. Query produced too many results.
Inner Exception Message:
Stack Trace:    at Microsoft.PerformancePoint.Scorecards.Server.PmServer.ExecuteAnalyticReportWithParameters(RepositoryLocation analyticReportViewLocation, BIDataContainer biDataContainer)
   at Microsoft.PerformancePoint.Analytics.ServerRendering.OLAPBase.OlapViewBaseControl.ExtractReportViewData()
   at Microsoft.PerformancePoint.Analytics.ServerRendering.OLAPBase.OlapViewBaseControl.CreateRenderedView(StringBuilder sd)
   at Microsoft.PerformancePoint.Scorecards.ServerRendering.NavigableControl.RenderControl(HtmlTextWriter writer)
PerformancePoint Services error code 20604.
2. Unable to create report. Query produced too many results.
Microsoft.PerformancePoint.Scorecards.BpmException: Unable to create report. Query produced too many results.
   at Microsoft.PerformancePoint.Scorecards.Server.Analytics.AnalyticQueryManager.ExecuteReport(AnalyticReportState reportState, DataSource dataSource)
   at Microsoft.PerformancePoint.Scorecards.Server.PmServer.ExecuteAnalyticReportBase(RepositoryLocation analyticReportViewLocation, BIDataContainer biDataContainer, String formattingDimensionName)
   at Microsoft.PerformancePoint.Scorecards.Server.PmServer.ExecuteAnalyticReportWithParameters(RepositoryLocation analyticReportViewLocation, BIDataContainer biDataContainer)
PerformancePoint Services error code 20605.
Thanks in advance for your help.

Hello,
I would like you to try the following to adjust your readerquotas.
Change the values of the parameters listed below to a larger value. We recommend that you double the value and then run the query to check whether the issue is resolved. To do this, follow these steps:
On the SharePoint 2010 server, open the Web.config file. The file is located in the following folder:
\Program Files\Microsoft Office Servers\14.0\Web Services\PpsMonitoringServer\
Locate and change the the below values from 8192 to 16384.
Open the Client.config file. The file is located in the following folder:
\Program Files\Microsoft Office Servers\14.0\WebClients\PpsMonitoringServer\
Locate and change the below values from 8192 to 16384.
After you have made the changes, restart Internet Information Services (IIS) on the SharePoint 2010 server.
<readerQuotas
maxStringContentLength="2147483647"
maxNameTableCharCount="2147483647"
maxBytesPerRead="2147483647"
maxArrayLength="2147483647"
              maxDepth="2147483647"
/>
Thanks
Heidi Tr - MSFT
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Unable to create a request in CUP

Similar Messages

Maybe you are looking for