Unable to create Media Recovery Disc on two Pavilion 15-e084ca units. F2 test fails as well.

Hi,
Just purchased two Pavilion 15 Notebooks E1X77UA#ABL (Win 8-64bit) and have been unable to create Recovery Disks on both machines (managed to get several new coasters though . The optical drive is a CDDVDW SU-208CB SATA CdRom Device.
Tried several different brands of DVD media: Maxwell DVD-R, Verbatim DVD-R, Maxwell DVD+. Tried all these on a different machine and could burn to all of them. After several attempts, managed to get one set done on one of the machines. I'm not sure if it is normal or not but this took several hours.
Using the EFI diag routine (f2), running the diagnostic for optical drives, read write test fails on both machines and all media types listed above and also on various CDs as well. The error message: "the inserted Media is not the correct type"
When the first device failed, I contacted HP via chat and it was suggested that I return the laptop for replacement. However, now that I have two units showing the same issue, I feel that a thrid unit will just end up being the same problem.
Anyone else experiencing issues with this machine or drive? Could this be a firmware or bios issue? Thank you for any suggestions that you may have.

If you live in the US, contact HP Here.
 If you are in another part of the world, begin Here.
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