Unable to create PDF from website

I am suddenly unable to create a PDF in Acrobat 9 Pro from a website without a gray overlay and an error message telling me the browser needs to be updated. I'm attaching a pic of the error. Is there a way to update the browser in Acrobat? I have installed all available updates for my Acrobat version I can find. I have also updated IE and receive the same error.

The best I can tell is that it deals with Acrobat using an IE type interface. It did not have the background problem with AA8, but indeed it showed up in AA9. I do not have AAX to test that. Your options are to use PDF Maker from IE or other browser. From IE it worked without the background issue. The layout was different, but some scaling and such might resolve that issue. Printing seems to offer a better view. You likely only need a print, so I would suggest using the print function in your browser. The HTML of the site seems to recommend using a different browser than IE, so you might try FireFox.

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Having problems creating PDF from website with query-string URLs

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Remember, Acrobat is a 32-bit application and as such cannot access all that 'extra' stuff.
Be well...

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Below is the log:
%%[ ProductName: Distiller ]%%
%%[ Error: typecheck; OffendingCommand: xshow ]%%
Stack:
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%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
LinK

Interestingly, "PDFMOUTLOOK" is apparenly related to PDF Maker for Outlook. It has also been suggested to be Malware (not good). That would suggest you may have some corruption. I am not saying you do, but just what is hinted at by a web search.
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Unable to create PDF from dwg Files

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In terms of the printing process. The Adobe PDF printer creates a PS file. With Acrotray active, this PS file causes Acrotray to activate Distiller in the background and complete the conversion of the PS file to PDF. That is the basic conversion process used by Acrobat to create PDF files. Distiller is always in the picture, it just may be running in the background. If Acrotray is not active, the process will stall. Since you are seeing a Distiller log screen, your process seems to be working.
PDF Maker is basically a preprocessor for the Adobe PDF printer. The preprocessor inserts PDF Marks into the PS file that is created to allow the conversion to PDF to include bookmarks, links, etc. My suggestion about PDF Maker (since the print process seems to work) is that there may be something in PDF Maker that is causing the problem. From the web search, it appears it may even be a virus type of aspect that hit your PDF Maker. Again, I am not saying that is the case, only suggesting it as a possibility. If you can create the PDF from the printer, then the basic process of creating PDFs is working and it is then a process of checking out the problems with PDF Maker. For that, I typically suggest turning all of the options off and then adding them back in to see what triggers the problem. You are basically in a trouble shooting mode and need to isolate the problem.

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Thx for feedback!

Hi networker_mf
Could you please share the following details so that we can help solve the problem?
1. The OS you are using and its version - Win7/Win8 or Mac OS 10.9/Mac OS 10.8?
2. Is it 32-bit or 64-bit OS?
3. Acrobat version you are using 11.0.7 or 11.0.8?
4. Are you trying to convert from a browser? If yes, then which browser and the browser version?
5. Is this happening for all websites or specific website? If it is a specific website, could you please share its url?
Thanks
Tanvi

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HELP please :)

Hi Steve,
We have been facing issues with Ricoh scanners because of DEP (Date Execution Prevention) on Windows platform. For making Ricoh scanner work, you will have to turn off DEP for the Acrobat. However, it is not the right approach since it would affect your system security.
To disable DEP, follow the given steps:
1. Click Start
2. Select Control Panel
3. Select System
4. Click the Advanced tab
5. In the Performance region select Settings
6. Click the Data Execute tab in the dialog box that opens
7. Select Turn on DEP for all programs and services except for those I select
8. Click Add.
9. The open dialog box will open. Browse to "%ProgramFiles%\adobe\Acrobat 10.0\Acrobat" and select application (Acrobat.exe).
10. Click Open
11. Click Apply
12. Click Ok
13. Reboot
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Hi,
I'm out of sorts. I can't seem to be able to turn a website thread into PDF file using my Acrobat 8 Pro (Mac user)....
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<<I start Adobe 8.
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Hello, I am hoping someone can help me find a solution to a problem I am having creating PDF files.
I have searched the Internet for a solution to this problem and can't find any information that helps me.
I am running OSX 10.8.5 on a 2.5 GHZ Intel i5 Mac Laptop
I cannot create PDFs from any program, Quark, Word, ect.
When I try to print to the PDF printer, the printer pauses when it tries to open the Distiller. When I click resume, it pauses itself again.
I have tried to save the document and create the PDF from within the distiller itself and get this error log:
%%[ Error: undefined; OffendingCommand: MMXPR3 ]%%
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
I was originally using Acrobat 8, But I installed the trial version of Acrobat 11 and it has the same problem.
The problem seems to be something to do with the distiller. I have a lot of Adobe software so I am trying to avoid a clean/re-install of Adobe software but will do it as a last resort.
Thanks in advance for any suggestions.

Hi，
Besides pamma has suggested, here are similar issues, you can take a look at:
http://unsolicitedbutoffered.blogspot.com/2014/01/quick-fix-volume-syntax-error-when.html
http://crowdsupport.telstra.com.au/t5/T-Suite-Applications/There-was-an-error-opening-this-document-The-filename-directory/td-p/197425
Best Regards,
Lisa Chen
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Lisa Chen
TechNet Community Support

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Create PDF from webpage font color turns white

While using Create PDF from a web page the text in the final PDF is colored white so I cannot see it. Italicized text remains black and is find. However, the font color of standard text is turned white. I know the text is there because I can use the text editing tool to copy the text out into notepad. This problem occurs with Adobe Acrobat X and XI. However, when I use Adobe Acrobat VIII there is not problem. Furthermore, with the website I am converting to PDF the problem only happens if I try to convert the entire site, which is about 1,100 pages. If I stop the job half way, the font color remains fine.
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Hi Bill,
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Unable to create PDF from website

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