Unable to create profile on new GSM Pre

Hi everybody.
I got this new Pre on Movistar in Spain two days ago. I can't create a profile, so basically can't do anything except call for an ambulance.
I create the name and password, put in the email, and as soon as I click Next it says "Error creating profile" (or something similar, it's in Spanish) and that I have to have coverage. Well, I do have coverage - at the top of the screen it says "Movistar" and I have 5 bars of signal. What I don't see is any icon for data service (I would have expected to see a 3G or an H or something). The SIM works perfectly, including data, in an iPhone.
I've called Movistar's support number twice now and each time the person on the other end is clueless. One didn't even know what the Pre was.
Anyone have a suggestion? It seems like there's a problem activating data service but since this thing is completely locked down I can't verify any settings to see if that's the case.
thanks
Post relates to: Pre p100ueu (Movistar)

Having the same problem but so far no solution found.

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