Unable to create SC since commitment already exist for IO

Hi SAP Guru
SRM 5.0 / Extended Classic  Scenario / CCM2.0
1) User has created one shopping Cart  with two line items
2) Distributed the First Line item to two quantities with different account assignment of internal orders :-
Quantity 46,090 to IO 20003620
Quantity 2811 to  IO 20003585
User has created the credit memo for Quantity 2811 and cancelled the confirmation for this quantity too.
But still he is saying that seeing the commitment for quantity 2811 in internal order 20003585 and because of that unable to create another SC using this internal order.
Thanks & Regards
Jayoti

Hello Pruthvi ,
See these threads
Uninstalling MaxDB
Work process Ended.
Thanks
Chandran

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