Unable to create shared folder when creating distribution list

Hi,
I am trying to create a new Distribution List in ECC using T-code SO23.
The system is not allowing me to create a new Shared Folder (step in creating the DL).
Instead, I get a message saying 'Folder does not exist' (message code :SO 005)
I do not have this issue in either the 000 client or in the quality system. I check the authorization objects and general SAP Ofiice settings. Everything looks identical between the systems.
I would appreciate if any of you have any suggestions/advice?
Thanks you
Carrie.

Hello,
The following errors occurrd on our D* & Q* system, and SAP recommended that I run program RSSOPRRP (Check and repair the SAPoffice profile SOPR.). It resolved our issue.
Errors:
WK308 - Folder Shared folders is no longer available
SO005 - Folder does not exist
You might give it at try. If you still have an issue, open a OSS message.
Regards,
JCruz

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