Unable to customize the homescreen

I'm unable to customize the home screen.
The icons dont wiggle as they are supposed to when I keep them pressed for sometime.
I have upgraded to ver 1.1.4, restored to factory settings, restarted but no help. Any suggestion?
The one which i have is a 16 GB model, anyopne familiar with such kind of problem?

It's not a matter of "helping" in this situation. If you want that functionality, it is included in the upgrade. With upgrade: do what you are trying, without upgrade: not able to. Personally, if that is the only item you want, I would weigh the cost versus the benefits. $20 seems (to me) steep for the ability to move icons. If you, however, are also interested in the other apps that come along with it, then the price is much more reasonable.

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