Unable to deactivate. I dont have acess to device.

I have been a CC member for 18 months. 3 weeks ago I bought an iMac. In advance, I have a MacBook Pro with CC installed. I installed CC on the new iMac. It turned out that it was faulty and I submitted it to Apple's repair shop. It could not be repaired and I got it replaced with a new one. The old I did not get access to, and was therefore unable to delete CC. It gives me problems to the faulty iMac is not disabled. What do I do? I have to run CC on my MacBook Pro and my (new) iMac and no other machines. What do I do? I look forward to your reply.

If you no longer have the computer(s) you want to deauthorise,
Log in to iTunes,  go to "view your account info" on the itunes store,  deauthorise all five,  and then re-authorize your current Computers one at a time.
Authorise / Deauthorise About
http://support.apple.com/kb/HT1420

Similar Messages

  • HT4993 how do i de aouthoroze aanother computer if i dont have acesses to it

    how do i deaothorize a itunes acount on another computer if i dont have acesse to it

    The only way is to do a deauthorize all, then re-authorize the devices you want to have access to your content. Remember, you can only do 1 deauthorize all per year though.

  • I lost my iphone 5,I have Find my Iphone app, but dont have another IOS device..Help

    I lost my iPhone 5, I have "Find my Iphone" app , but dont have another IOS device to use to find it..help

    if you have activate FIND MY IPHONE on icloud set up , you can try to locate it by accessing to
    www.icloud.com
    sign in with your apple id and press option find my iphone
    note : iphone must have the correct seerting on icloud , must be turned on , and connected to internet or else you can't locate it

  • Iphone wont sync with itunes i dont have apple mobile device

    i dont have apple mobile device on my computer so that means my iphone wont sync to my itunes i tryed downloading the new itunes and everything but apple mobile device still did not download why? i need HELP!!!!!

    I had the same problem. iTunes would not recognize my wife's phone as a device. My phone was just fine. So here is how I fixed her problem after exhausting all the apple support tips. First thing I did was go to apple.com and saved the newest iTunes software to the desk top (do not install yet). Then I went into control pannel to uninstall software. Uninstall the following....Apple Application Support, Apple Mobile Device Support, Apple software update, Bonjour, and then finally uninstall iTunes. Then reboot your system, once reboot is complete go to your desktop and install the newest iTunes that you saved earlier. This worked like a charm...let me know if it helps

  • Apple help me please I dont have a Apple Device

    I went to login on iCloud.com using my (Apple ID) and it said you must use a Device to activate it, to I downloaded iCloud Control Panel and it says: Your Apple ID is valid but is not a iCloud Account WHAT DO I DO!!!

    You should start by actually reading the error messages.
    You can not create an iCloud account using a PC. You must create the account on an Apple device, a Mac or an iPhone/iPad etc. Once you do that you may sign in from the Winbox.

  • I lost mt i phone last night and i have the find my i phone app, but i dont have another apple product to locate it. help!!

    i lost my i phone and i have the find my i phone app, but i dont have another apple device to find it, help me?

    you can locat it through icloud website
    https://www.icloud.com/#find

  • How do i deactivate my old itunes accounts if i dont have my old computers?

    how do i deactivate my old itunes accounts if i dont have my old computers?...
    I can't deactivate the accounts cause i dont't have the computers,now i'm unable to get any of my ringtones or apps onto my iphone cause i can't activate my new computer.....Please help

    ginad102398 wrote:
    how do i deactivate my old itunes accounts if i dont have my old computers?...
    you can't !
    now i'm unable to get any of my ringtones or apps onto my iphone cause i can't activate my new computer
    if you have 5 machines authorized, you can *deauthorize all*, then reauthorize those that you use/have access to. click here for more information.
    note the *deauthorize all* option is only available once a year.
    JGG

  • How do I deactivate a computer when I dont have the hardrive

    How do I deactivate a computer when I dont have the hardrive

    Hi Bob,
    In this case you can activate adobe apps on a new computer however you would need to follow the steps mentioned in the link below.
    http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html
    Let us know for any further help.
    Regards,
    Ashish

  • Recently got went through the process of unlocking my phone through itunes, i am now unable to back my phone up to my computer, its asking me for a passcode that i used to unlock it, but i dont have a clue what it is. any ideas?

    recently got went through the process of unlocking my phone through itunes, i am now unable to back my phone up to my computer, its asking me for a passcode that i used to unlock it, but i dont have a clue what it is. any ideas?

    that works on my phone! But when im on ITunes on my computer and back it up manually, it comes up with a message saying, the passcode used to unlock iPhone is incorrect

  • I have downloaded OS X Yosemite using recovery from boot but while installing error occuring showing unable to extract essential.pkg so can't install. problem is i have already formatted my drive and dont have any os right now. please help

    i have downloaded OS X Yosemite using recovery from boot but while installing error occuring showing unable to extract essential.pkg so can't install. problem is i have already formatted my drive and dont have any os right now. only the downloaded new os x yosemite in the os x base system. please help

    Please try again after taking each of the following steps that you haven't already taken.
    Step 1
    Reset your computer’s PRAM.
    Step 2
    If your model has user-replaceable memory, and you've upgraded the memory modules, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts. Clean them with a mild solvent such as rubbing alcohol. Aftermarket memory must exactly match the technical specifications of the machine.
    Step 3
    Back up all data to at least two different storage devices, if you haven't already done so. One backup is not enough to be safe. The backups can be made with Time Machine or with Disk Utility. Preferably both.
    Erase and install OS X. This operation will destroy all data on the startup volume, so you had be better be sure of the backups.
    Step 4
    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider to have the machine tested.

  • HT4061 my phone is unable to power on and i dont have the packaging how can i check what is the serial number of the phone

    my phone is unable to power on and i dont have the packaging how can i check what is the serial number of the phone

    Apple (and no one else) can not assist (with serial number or iCloud) in finding a lost or stolen iPad.
    Report to police along with serial number. Change all your passwords.
    These links may be helpful.
    How to Track and Report Stolen iPad
    http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
    Reporting a lost or stolen Apple product
    http://support.apple.com/kb/ht2526
    What to do if your iOS device is lost or stolen
    http://support.apple.com/kb/HT5668
    iCloud: Locate your device on a map
    http://support.apple.com/kb/PH2698
    iCloud: Lost Mode - Lock and Trace
    http://support.apple.com/kb/PH2700
    iCloud: Remotely Erase your device
    http://support.apple.com/kb/PH2701
    Report Stolen iPad Tips and iPad Theft Prevention
    http://www.stolen-property.com/report-stolen-ipad.php
    How to recover a lost or stolen iPad
    http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
    How to Find a Stolen iPad
    http://www.ehow.com/how_7586429_stolen-ipad.html
    What NOT to do if your iPhone or iPad is lost or stolen
    http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/
    Apple Product Lost or Stolen
    http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
    Oops! iForgot My New iPad On the Plane; Now What?
    http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
    If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
    How to Find Your iPad Serial Number
    http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
    iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
    http://support.apple.com/kb/HT4061
     Cheers, Tom

  • HT4285 how to deactivate my iphone if it was stolen ? and i dont have the serial number.

    how to deactivate my iphone if it was stolen ? and i dont have the serial number.

    If you have an iCloud account the you can go to www.iCloud.com and sign in with your Appleid.  Click on Find my iPhone and Find it's location, deactivate or Wipe it.
    I would also call your Mobile service provider and have them cancel the service for that unit.
    Regards,
    Captfred

  • The email id on my icloud is not working . i donot have acess to this as well. so i am unable to download apps. i cannot even set up new email id as it asks for previous password. is there any otherway i can download apps to my phones

    the email id on my icloud is not working . i donot have acess to this as well. so i am unable to download apps. i cannot even set up new email id as it asks for previous password. is there any otherway i can download apps to my phones

    You need to ask Apple for assistance with getting back into your old ID. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to resolve this issue through the Account Security team, fill out and submit this form.
    (118441)

  • I forgot my mac book pro password and i am unable to login. I even dont have a dvd to reboot any other suggestions? plz

    I forgot my mac book pro password and i am unable to login. I even dont have a dvd to reboot any other suggestions? plz

    http://osxdaily.com/2011/08/24/reset-mac-os-x-10-7-lion-password/
    http://osxdaily.com/2011/04/25/change-admin-password-mac/

  • I'm unable to unlock my Iphone 4 i have forgotton the passcode i have tried syncing it at the last place i did. I cant turn the icloud of either so my phone is useless at the moment. How Do i unlock it if i dont have a passcode?

    I'm unable to unlock my Iphone 4 i have forgotton the passcode i have tried syncing it at the last place i did. I cant turn the icloud of either so my phone is useless at the moment. How Do i unlock it if i dont have a passcode?

    Make sure you have the Current Version of iTunes Installed on your computer
    iTunes free download from www.itunes.com/download
    Then See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4

Maybe you are looking for