Unable to Deauthorize All Computers

Okay, I've maxed out my computers and need to use the once a year deauthorize all function.
I have logged into my account at the iTunes Music Store but I can't see a deauthorize all button anywhere.
Can someone please tell me where this is exactly. I have been through every tab, window, preference, etc. and don't see it.
I have never used this feature before either so I don't think that Apple has "taken" it away from me.
Thanks for your help

If you log into your account and click on the word "Account" at the top of the little pane on the left that should take you to the account information screen where hopefully you will find the deauthorisation button: About iTunes Music Store Authorisation and Deauthorisation

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HT1420 What will the screen show when I deauthorize all computers? Will it show them and then I select the ones to authorize? I don't want to undo or be unable to re-authorize the ones I still want.

What will the screen show when I deauthorize all computers? Will it show them and then I select the ones to authorize? I don't want to undo or be unable to re-authorize the ones I still want.

"What will the screen show when I deauthorize all computers? "
Nothing. Not sure what you mean.
" Will it show them and then I select the ones to authorize? "
No.
You have to authorize a computer from that computer. You cannot authorize a computer from another computer.

Is there a way to deauthorize all computers without waiting a year?

We have been doing some re-arranging of computers, and I forgot to deauthorize all my computers before wiping harddrives and cleaning things up. I didn't realize it, but I had used the deauthorize all function in the store to clean up my itunes account in the middle of last year. I need to do it again, but it appears I am unable to do so for at least another 6 months. Since I have quite a bit of music locked up in iTunes (I will never buy DRM'd music again because of this), I need to find a way to deauthorize all computers once more so I can listen to my songs and watch my movies I have purchased. Is there a way to do this inside the 1 year period you're supposed to wait?

Click here and request assistance.
(62936)

How do I deauthorize all computers associated with my Apple ID?

Hi all,
First post on Apple Support Communities :-)
When I bought my first Apple product (iPad 2) a few months ago, I didn't know anything about Apple IDs, iTunes Store, Home Sharing and Computer authorizations. I experimented a little with iTunes and home sharing in VMware virtual machines (Windows 7) on my computer (Ubuntu). I quickly used up the 5 authorized computers, so I used the "Deauthorize all computers associated with your Apple ID" feature in iTunes and kept on experimenting (since I couldn't get things to work properly in my virtual environment).
Now I have an iPhone 4S and my daughter has an iPod Touch 4G, and I'm planning on buying the new Apple TV. But I'm not going to because I can't have Home Sharing. I can't "clean" the authorized computers because I did it a few months ago and it is only permitted once a year.
It is possible to request an exception (and how?) and have the authorized computers cleaned up?
Thanks a lot
Sebastien

If you can't deauthorize systems just by the "deauthorize" command under the Store menu in iTunes, then go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the problem to the iTunes Store. They may be willing to clear your authorizations for you.
Regards.

I want to 'deauthorize all computers'. Apple web says to go to Account Information and click deauthorize all, but the option is not there. where can i do this?

I want to 'deauthorize all computers'. the Apple web says to go to Account Information and click deauthorize all, but that option is not available on the screen. How else to I get to the deauthorize all computers.

See Here
Authorise / Deaurhorise About
http://support.apple.com/kb/HT1420
Login to iTunes, go to "view your account info" on the itunes store, deauhtorise all five, and then re-authorize your current Computers one at a time.

I cannot authorize my new computer in iTunes because I hit the 5 device limit. However, I cannot deauthorize the old one because it's gone. I also cannot use the deauthorize all computers button because I did last year when I was replacing computers. Is t

I cannot authorize my new computer in iTunes because I hit the 5 device limit. However, I cannot deauthorize the old one because it's gone. I also cannot use the deauthorize all computers button because I did last year when I was replacing computers. Is there any other way of deauthorizing computers that no longer exist?

harishassan16 wrote:
... Is there any other way of deauthorizing computers that no longer exist?
If you no longer have, or access to, the computer(s) you want to deauthorise,
Log in to iTunes, go to "view your account info" on the itunes store, deauthorise all five,
(Please Note: this can only be done Once every 12 months)
Then re-authorize your current Computer(s) one at a time..
Authorise / Deauthorise About
http://support.apple.com/kb/HT1420
harishassan16 wrote:
... I also cannot use the deauthorize all computers button because I did last year ...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT5622 How can I authorize a new computer (with windows 8) without deauthorizing my other computers (windows 7) . Under manage your account the only choice given is to deauthorize all computers already authorized

I just bought a new computer with windows 8. I have 2 other computers (windows 7) authorized for itunes. When I go to manage your account the only choice I am give is to deauthorize all computers. There is no place from which to authorize this new computer or to deauthorize the 1 computer that is dead rather than both. Suggestions appreciated

To authorize the Windows 8 computer, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
It isn't possible to individually deauthorize a computer which is dead or which you don't have either physical or network access to.
(87970)

I cannot deauthorize all computers

I'm changing to new laptop and installing iTunes but it pops up that I cannot authorize more than 5 computers and I have to deauthorize any of them first. Scrolling down of the help page and found "deauthorize all computer" then I opened the ex-laptop and followed the step but after "sign in" I didn't see the box to deauthorize all computers which was remarked that if I don't see this option means I have authorized only 1 computer. ?!?!
I don't get it. While the pop up in the new laptop says it doesn't allow me to authorize more than 5 computers but I couldn't deauthorize all computers because I have authorized one?
Pls. advice.

Hi there sutida_pp,
You may find the information in the article below helpful. It looks like you can only deauthorize all computers once per year, so this may be where you are running into issues.
Deauthorize your Mac or PC using iTunes
http://support.apple.com/kb/HT6283
If need to deauthorize your computer but you can't access it, you need to deauthorize all computers. After you authorize 2 computers, you'll have the option to deauthorize all computers for your Apple ID. You can deauthorize all computers once per year.
Using one of your authorized computers, follow these steps:
Click to open your account in iTunes (you may need to sign in with your Apple ID). Or open iTunes, click Store > Sign In, and enter your Apple ID and password.
Click Deauthorize All.
The Deauthorize All button appears only if you have more than 2 authorized computers. If you don't see the Deauthorize All button, that means you only have one authorized computer.
Hope that helps,
-Griff W.

HT1420 if i deauthorize all computers, how quickly can i re-authorize?

due to getting new computers and crashes, I need to deauthorize all computers. after that, can i authorize the correct computers right away?

Yes.
(74292)

HT1420 If I deauthorize all computers, are all the accounts and all libraries gone?

If I deauthorize all computers, are all accounts and all libraries gone?

No. Deauthorizing a computer has nothing to do with removing content from a computer. It does nothing to the account beyond deauthorizing a specific computer from playing content linked to the specific account.

If i deauthorize all computers will it delete all my songs currently on my computer??

If i deauthorize all computers will it delete all my songs currenty on my library?

Back them up anyway. Other things, such as hard drive failures, can.
(83580)

If I deauthorize all computers will I lose my money credited?

I have recently purchased Iphones for myself and sons. I want to have a separate account from my school account. If I deauthorize all computers will I lose the itunes card credit that my son has placed on the account?

Do not deauthorize anything, just make your own account for your iphone.

HT1420 if i deauthorize all computers, will i have a problem authorizing most of them again?

if i deauthorize all computers, wil i have a problem authorizing most of them immediatly?

You won't have any problem, you'll be able to re-authorise up to 5 of them straight away

If I deauthorize all computers, will I lose my library?

will I lose my library if I deauthorize all computers?

No. De-authorizing a computer simply means it is no longer recognized at iTunes until it is reauthorized. It has not effect on your iTunes library.

I can't deauthorize all computers. It acts like it is doing it, but it never succeeds and no message returns saying why it didn't work. Can anyone explain why this is happening?

I had to rebuild a computer. When I got iTunes installed and tried to sync my iPod it said that I had reached my limit of five computers. I logged into my iTunes account and went through the process for deauthorizing all computers. It comes up with a messaging asking if I am sure I want to deauthorize all computer and I select the "Deauthorize computers" button. It never comes back with a message one way or another whether it was successful. When I get out of that screen and come back in, it still shows that I have 5 authorized computers. I can't sync my iPod. The deauthorization is not working. Can anyone explain why this is happening?

i guess no one helped? I'm having the same problem.
When i press the button to deauthorize all computers, i get an error saying 'my account can't process this at this time. please try again later'

Unable to Deauthorize All Computers

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