Unable to decrypt sony xperia v

good day! please, anybody who can help me decrypt my xperia v. I was able to encrypt it and when I open it, it is already in a flight mode and all the characters where in chinese and I couldn't understand it. only the dial pad appears..

If you aren't able to enter the password, the only way around it is to factory reset the phone with PCC. PC Companion (PCC) Bridge (for Mac) Alternatives on How to backup Xperias http://talk.sonymobile.com/thread/36355

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Sony Xperia Z1 Water Resistivity false advertising and poor service from service center

I have bought Sony Xperia Z1 from eBay on 31 October 2013. I have been using this phone for nearly a year. The phone was good in performance but comes to water resistivity it will resist water for a few months but after few months even though the card slot and all flops are closed, the water gets in.I have faced this on 7th September when i was about to take a photo in pool, the water gets in and the phone was dead. And i took it to the service center ( Repair and Return Technology (I) Pvt Ltd) Egmore, chennai, on 9th September 2014. On 15th September i got a call that i have to pay nearly 20000 to rectify the phone. Then i called the service center and also sent mail to [email protected] and said that i was not satisfied with the reply. Then few days i again got mail like below
We understand your concern towards the service of your Sony XPERIA Z1.
We had received your Sony XPERIA Z1 at our Authorized Service Centre – M/S Repair and Return Technology, Egmore, vide Work Order No.W114090906449 with the nature of complaint “Cannot Power On”.
Upon physical inspection of the product by our engineers, the phone was found to be damaged due to external cause of liquid regression. As we mentioned in our Warranty Terms and Conditions, this service is not covered under Warranty. The Main Board needs to be replaced for satisfactory working of the product. The estimate for this service is Rs 12,488/- and Service charge is Rs.350/-.
This matter has been discussed with our management.
We regret that we are unable to comply with your request for free of cost service. We would once again request you to kindly approve the estimate so that we can proceed for service.
We solicit your kind understanding in this regard.
Thanking you and assuring you of our best services always.
Warm Regards,
Sony India Pvt. Ltd.
They just mention the flags turn red and so the water has got in. They were unable to explain how the water got in. I have seen several forums that many users facing this kind of issues even all the flaps are closed. I was completely stressed and depressed to hear this. I halfheartedly asked the service center to do the service on 1 October 2014. Today's date is 11 October 2014 but still now i haven't heard any update from SONY. When i asked SONY customer care or service center, they dont even know the status of the product, they saying that the phone has been given for service to next level, I have to wait for few days, But i have been waiting for 1 month. I was completely fed up with Sony Service as they are not even called me once regarding this. I have to call each and every time and not even get proper reply. Its very irritating.
If SONY is viewing this do necessary action or else you'll lose a premium customer and more customers in future.
Even though i got the phone how can i use this phone in water ? I completely lost trust in SONY and never buy any SONY product again. I'll go for Micromax next time.
Order No.W114090906449
Sony XPERIA Z1, Model No. C6902,
IMEI No.
I see many users here are suffering the same problem,
Beware of buying Xperia Water resistant products as it may not guarantee waterproof and they don't even give warranty if your phone got water.
Regards,
Narayanan
Solved!
Go to Solution.

I have had the same problem I have wrote to customer services and I keeping the same reply, that the phone has to be less than 1.5 meters, less than half an hour....... blah blah blah.
My phone failed in water and I had met all the conditions but they keep fobbing me off I have asked why they advertise the phone as waterproof when obviously its not. The last reply I got was well it might not be waterproof.
Absolute rubbish the phone and the customer service. and dont get me started on the smartwatch that failed in water as well it never worked I threw it in the bin.
Aviod sony products absolute junk I say.

Who have knowledge from Femtocell technology at Sony (Xperia Z2 and Zperia Z)

Contact request for a person who have knowledge from Femtocell technology at Sony (Xperia Z2 and Zperia Z).
I have been unable to resolve mobile data connectivity issues occuring with femtocell. Me and the operator have been trying to find a resolution for 2 months now. The thing is that this problem occurs only with Sony mobilephones. So i would need to find a developer from you who have better knowledgemtnt from the technicalside of your phones.
Solved!
Go to Solution.

Contact your local Xperia Care regarding this issue.
http://support.sonymobile.com/global-en/contactUs/
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Email app on Sony Xperia Z1 not working

the previous day, everytime i pressed the email app, a message came up on the screen saying 'sync not working'
today everytime i press the Email app on the phone, a message comes up with 'Could not open connection to server'
It will not let me go any further once the message disappears so i am unable to delete the email accounts or have a look at the settings. i have rebooted the phone and tried stopping the email app and exchange services app from the settings. however they still sometimes reappear in the list of apps that are currently running.
i want to avoid doing a factory reset. can anyone help?
thanks

Hi,
If an Email account has been added to your phone, you should be able to find it via Settings > Accounts > Email/Exchange ActiveSync > Tap your account > Menu button > Remove account. Try to remove your accounts and configure it again to see if it works.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Sony Xperia Z1 - Problems with throwing photos, movies etc

Hi all,
I have a Sony sve1511w1e laptop and a Sony Xperia Z1 phone.
I am able to use the throw function to play music via my laptop, and I can throw movies and hear the audio but not see the picture. I am also unable to throw photos across.
I have tried following the user manual but it does not seem to have a troubleshooting section.
Has anyone else had this problem and hopefully found a solution to it.
Paul

This link should be quite useful
http://www.sonymobile.com/global-en/support/phones/xperia-z1/
as for your question
http://userguide.sonymobile.com/referrer.php?region=global-en&product=xperia-z1#About-Movies.html
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony Xperia M4 Vertical lines on display

I bought my Sony Xperia M4 Smart phone in Khobar, KSA last month. But, within 20 days of use, it is showing Vertical lines on the display, even it comes on photos also. I have given the phone to Sony Service centre(Modern Electronics- Khobar, It is in a remote place and not easy to approach everytime) two weeks before, it is still there under service for more than two weeks.I am very much disappointed with Sony, ofcourse i am a fan of Sony brand. Now i am feeling that i choosed wrongly this brand since i could not use the phone for this long time.It should be a manufacturing defect (It has no damage and not dropped anytime) but i am the one suffering. Will sony consider this matter and provide a positive solution.My Service Order is 601021721.

Hi kplraja,
Thanks for considering the Community. Unfortunately, we are unable to assist customers outside of the US. We kindly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/. Otherwise, you may reach out to our colleagues at Sony Mobile for further assistance at http://www.sonymobile.com/global-en/support/contact-us/contact-info/.
Sincerely,
Yuri

My Sony Xperia Z won't start /turn on after failed update attempt

Try this connect your phone to the wall charger > press andhold power & volume up > let it charge for 1 or 2 hours > after 2 hours > repair your phone with SUS Update Service (SUS) http://www.sonymobile.com/gb/tools/update-service/ http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe PC Companion (PCC) Bridge (for Mac) Alternatives on How to backup Xperias http://talk.sonymobile.com/thread/36355

A similar problem to the other posters, my Sony Xperia Z won't start after a failed update attempt. Following the support suggestions on the Sony website (http://www.sonymobile.com/sg/support/faq/w8-walkman-phone/update-software/software-update-failed-ps101/) failed. Solutions posted on this forum thread (http://talk.sonymobile.com/t5/Xperia-Z-ZL-ZR/My-Sony-Xperia-Z-won-t-start-turn-on-after-failed-update-attempt/m-p/401787#M20133) have also failed. When I plug the phone into the wall charger, the LED comes on red, the SONY logo appears on my screen, followed by a message indicating that "The Software update failed. Make sure that your phone is connected to the computer and try again.", and then the phone turns itself off. The cycle repeats itself with no indication that my phone's actually being charged. Since it is unable to charge, plugging the phone into my computer does not trigger the update process to start, so I can't "try again", as the message so helpfully suggests. The computer also does not recognise my phone as being connected despite following the PC Companion's instructions to 1) unplug the device, 2) remove and replace the battery (which I can't do, because the battery is built in), and 3) turn it back on (which, again, I can't do, because the phone won't charge in the first place), before 4) plugging it back into the computer. Please help... Thank you.

I can't update my Sony Xperia M

Hi ,
this morning I downloaded the software update for my computer and I connected it to my phone. When I got to the update part it told me that ' unable to install software update components on your computer. And the error was (0x803d0020)
Please can you come back to me as soon as possible as I need to get the software update!

It sounds like the required component may be blocked by your computer or connection. Try temporarily disabling your firewall and/or anti virus software and try running the update again.
See this topic for more info.
http://talk.sonymobile.com/t5/FAQ/The-software-update-collection-topic/m-p/348066#U348066
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

I forgot pattern lock on my Sony Xperia Z1 and i need it back

Hello,
on my sony xperia z1 phone i forgot my pattern lock. I can't use the Forgot Pattern Lock because it uses Wifi conection which i can't connect to...(my screen is locked) I want to hard reset it somehow but i tried allmost every method on the internet but none of them were working I tried holding the volume up and these things....but as i said it won't work for me. Can anyone please help me? THANK YOU VERY MUCH

In order to fix this you need to perform a system repair
Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process
If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP
For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled. Richard P. Feynman

Sony Xperia Z3 Tablet compact handsfree does not work

Hi,
I just bought a xperia z3 tablet. When i plugged in the handsfree, the sound doesnt come out from handsfree but from the phone speaker itself. I have tried other handsfree and the result is still the same.
Pls kindly help... Asap..

Hi YuliardiLee,
Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
Are you using Sony Mobile supplied handsfree or are you using Third party, are you also able to advise if the handsfree is CTIA or OMTP?
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Sony Xperia Z1S Battery Life Issue Solved :D

Hi guys I just bought a Sony Xperia Z1s on tmobile 2 days ago,at the begining the phone was working awesome, fast ,no battery drain to worry about,but I transfered all the pics I had on my Iphone and it took like 14Gb of space on my Sony,then I suddenly realize that the phone was draining my battery sooo fast I started to worry, I looked all over the internet and I couldnot find any help,so I just went back and removed everything from my Sony(photos,contacts,everything) and I did a Factory Reset,wiped out my phone,now my phone works perfectly,no battery drain,no freezes,no crashes,I unpluged my phone from the charger at 12pm and its already 10:33pm and my battery percentage its 70%(facebook,youtube,Instagram,Vine,SMS,facebook messenger) and it only has used 30% of my battery,AWESOME!!!!!

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
There could have been a few reasons for this; did you happen to see what was using the battery in the battery usage section prior to deleting everything?
What are your thoughts about this forum? Let us know by doing this short survey.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Hi... I would like to purchase a Tablet Sony Xperia Z 2 10.1 (the last one of the Z series) and I was told that Adobe does not support Sony anymore.... I need to be able to open and read Adobe PDF files and I would like to know if this tablet can still us

Hi... I would like to purchase a Tablet Sony Xperia Z 2 10.1 (the last one of the Z series) and I was told that Adobe does not support Sony anymore.... I need to be able to open and read Adobe PDF files and I would like to know if this tablet can still use Flash Player...
Is there anyo who can help me with this? I asked in the shop and I was told "yes of course" , but when I contacted Sony directly I was advised to check with Adobe as apparently in the recent months Adobe and Sony haven't been getting along anymore...

You may be mixing up two entirely different Adobe products.
1. Adobe Flash Player. Needed to view web pages designed with Flash. Not needed to view PDF files. Not available for Android (not just Sony).
2. Adobe Reader. Reads PDF files. However, the Android can also read most PDF files without needing Adobe Reader.

Can I sync my microsoft outlook calendar on a mac with a calendar on a sony xperia z3?

I will try to keep this simple!
I have a MacBook Air. Currently I use the calendar within Microsoft outlook for my appointments. Question: Can I sync that calendar with my google Calendar on my Sony Xperia compact Z3. I just need any calendar that syncs on my Mac with my xperia and vice versa. Looking forward to reading a simple solution:) Thanks

Short answer: NO!
We had all thought that MobileMe would do this with push technology, but MobileMe turned out to be less than expected (IMAP) and incompatible with Outlook if you use Exchange, which is the case with most corporate uses. However, if you have the option to run Outlook without Exchange, then MobileMe is a $100/year solution.
E.

Driver for all-in-one-printer L7590 for Sony Xperia Z2 Tablet

I cannot find any driver-app. Anybody who know how to solle the Problem?

Hi Liffe6,
Welcome to the HP Support Forums. I understand that you would like to learn how to print from your Sony Xperia Z2 tablet to your Officejet L7590 printer.
I check the specifications for your tablet and it ships with Android 4.4 (KitKat) as the tablet’s operating system so I have included the Android 4.4 (KitKat) and Later: Printing with the Android Print Solution document. It will walk you through how to print using the solution that is already installed on the tablet.
Another option is to download and install the HP ePrint Mobile app. I have included the HP ePrint Mobile App FAQ document for reference.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Sony Xperia Z1 will turn on when charging but as soon as it's taken off charge, it turns off.

My phone was on charge connected to my PC on about 20% battery when it suddenly turned itself off. It refused to turn on so I plugged it into a wall charger and then after I let it charge for 20 minutes, I was able to turn it on. However, as soon as I took it off charge, it turned itself off again and now, when I put it on charge, the battery life flicked from 23% to 45% to 0% whilst it's plugged into the wall and it keeps turning itself off. Any help?

Hi alexvickers012,
Welcome to the community
Failing all of the above, you may need to get the handset to a service agent. If it does come to this please contact Sony Mobile within your region to get more info on what you need to do.
Please use my signature to find contact details.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Unable to decrypt sony xperia v

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