Unable to delegate Remote Operation for User Context only.

Hello,
I use ZCM 11.2.3.
I want to delegate the right the remote control desktops only from a user side (this is because all the worksations are in the same folder and the user must have the right to remote control only users from its department).
I created a Role and set the Context right to the Active Directory OU where the users are. There is no workstation Context.
When the user try to remote control a desktop the message "You dont have right to perform Remote Control operation on this device".
Is it as designed?
Thanks in advance.

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[27/Nov/2007:13:36:52 +0800] e69-1-c imapd[5984]: Store Critical: Unable to read index file for user/mailtest/&V4NXPnux-: System I/O error. Administrator, check server log for details.
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[27/Nov/2007:13:36:52 +0800] e69-1-c imapd[5984]: Store Critical: Unable to read index file for user/mailtest/test: System I/O error. Administrator, check server log for details.
[27/Nov/2007:13:36:52 +0800] e69-1-c imapd[5984]: Store Critical: Unable to read index file for user/mailtest: System I/O error. Administrator, check server log for details.
[27/Nov/2007:13:36:54 +0800] e69-1-c imapd[5984]: Store Critical: Unable to read index file for user/mailtest: System I/O error. Administrator, check server log for details.
[27/Nov/2007:13:36:54 +0800] e69-1-c imapd[5984]: Store Critical: Unable to read index file for user/mailtest/&V4NXPnux-: System I/O error. Administrator, check server log for details.
[27/Nov/2007:13:36:54 +0800] e69-1-c imapd[5984]: Store Critical: Unable to read index file for user/mailtest/&XfJT0ZAB-: System I/O error. Administrator, check server log for details.
[27/Nov/2007:13:36:54 +0800] e69-1-c imapd[5984]: Store Critical: Unable to read index file for user/mailtest/&g0l6Pw-: System I/O error. Administrator, check server log for details.
[27/Nov/2007:13:36:54 +0800] e69-1-c imapd[5984]: Store Critical: Unable to read index file for user/mailtest/test: System I/O error. Administrator, check server log for details.
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whr25 wrote:
root@e69-1-c # ./imsimta version
Sun Java(tm) System Messaging Server 6.3-0.15 (built Feb 9 2007)
libimta.so 6.3-0.15 (built 19:27:56, Feb 9 2007)
SunOS e69-1-c 5.10 Generic_118833-24 sun4u sparc SUNW,Sun-FireThis is an old release of 6.3, you should be planning to upgrade to proactivly prevent known bugs.
prstat
2255 mailsrv 407M 310M sleep 59 0 0:00:44 0.0% imapd/3Not 3GB. Of course if you had just restarted messaging server as you noted below then that isn't unexpected.
I'm restart Messaging Server,I't is not problem
This issue is about two days after the RuningWhen the problem does occur what is the prstat output? The size of the imapd processes will increase over-time depending on the number of people accessing the store via IMAP, and the size of the mailboxes (store.idx files) they are accessing.
Regards,
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In HTTP log: Store Critical: Unable to read index file for user/ uid

All:
Sun Java(tm) System Messaging Server 6.2-7.05 (built Sep 5 2006)
libimta.so 6.2-7.05 (built 12:18:44, Sep 5 2006)
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