Unable to delete IMAP mail account in Yosemite

I have set up a number of IMAP mail accounts, but have changed servers. I'm unable to delete the old accounts in the "Accounts" tab of Mail with an "error" dialog referring me to "Internet Accounts" tab of System Preferences. The accounts do NOT exist in this list. The accounts have been unchanged for years and have migrated with each OS & Mail.app upgrade.
I don't necessarily wish to delete the accounts - if I could just edit the server details that would do the job, however that field is greyed-out and can't be edited.

I am having the exact same problem. iPhone 5 on 7.1. I try to 'turn off' contacts, the phone requires me to 'delete my account'. I agree to do so, and the phone just 'hangs' at the 'Delete' screen. I have allowed it to continue for over a half hour.

Similar Messages

Unable to set default mail account in iOS

I'm unable to choose my default mail account. I have two IMAP mail accounts configured. One of the two accounts was imported using a configuration profile supplied by the mail service provider. This worked well, except that iOS doesn't seem to recognise it for the purpose of defining a default mail account. I added a third mail account and now the default account option is displayed in Settings, but the drop-down list only shows two accounts, not the one imported via the configuration profile. Is this a bug?

Resetting the phone does not delete anything from the phone. Explain what you mean by "reset." Are you asking or telling us you can't reinstall mail accounts. What EXACTLY did you do?

For the last 10 days I have been unable to open the Mail account on my eMac (MacOS10.4.11). When I click on the icon in the Dock the only option I get is "Force quit" and the main Mail bar will not open any choice. Any ideas?

For the last 10 days I have been unable to open the Mail account on my eMac (MacOS10.4.11). When I click on the icon in the Dock the only option I get is "Force quit" and the main Mail bar will not open any choice. Any ideas?

You can setup Mail for iCloud on the eMac.
Do not delete the old account yet. sign up for an iCloud account if you haven't.
I understand .mac mail will still come through. Do not delete the old account yet.
You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
IMAP (Incoming Mail Server) information:
• Server name: imap.mail.me.com
• SSL Required: Yes
• Port: 993
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password
SMTP (outgoing mail server) information:
• Server name: smtp.mail.me.com
• SSL Required: Yes
• Port: 587
• SMTP Authentication Required: Yes
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password

How to change "Full Name" in iCloud IMAP mail account information

Brand new to this forum so please excuse any newbieisms. I am running OS X 10.7.5 I created an iCloud IMAP mail account so that I can sync with my iPhone.
Windows Live is my original mail account. All is good except the "Full Name" in "Accounts" preferernces is somehow incorrect. When I send mail frm my Mac, this incorrect name shows in the "From" field. Mail sent from my iPhone shows my correct name as it appears in my phone cloud settings. The name doesn't sync in iCloud. All other syncing is good. When I try to change it manually in my Mac mail preferences, I get the message "the"Incoming Mail Server" field can not be empty" when I try to save the changes. The aforementioned field is not empty and is in fact greyed out as this was self populated upon creation of the account. I can't even change the case sensitivity of the name or I get the message. As a stop gap I have created an alias to send mail with, but would like a proper fix. Any ideas?

If you created a new iCloud account it would have a new associated iCloud email account. You wouldn't be able to move your current @icloud.com address to the new account.
Just to double-check, after quitting (Command-Q) and re-opening Mail, did you start an new message and click the down-arrow next to From to see if the new sender name was available from the drop-down list (see image below)? If so, you might try signing out of iCloud entirely. To do this, go to System Preferences>iCloud, click Sign Out, choose Delete at all of the prompts, restart your Mac, then sign back in and test Mail again. (This deletes the account and your iCloud data from your Mac, but not from iCloud. Your iCloud data will reappear on your Mac when you sign back in.)

IMAP mail account is not receiving emails, but sending.

I set up an IMAP mail account 2 years ago and was working properly. But a week or so ago it stopped receiving emails, but it sends out emails. I reentered my password, deleted and recreated the account but nothing changes. Can anyone help?
Thanks.

I received email at 9:30 am then again at 11:35 EST (I am in SouthEastern PA) Is your mailbox size anywhere near the limit?
If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!
http://forums.verizon.com/t5/Verizon-net-Email/Fix-for-Missing-Inbox-sent-folders-etc-with-Internet-Explorer-11/m-p/647399

Deleted e-mail account used for Icloud--now I cannot change my info without having that e-mail but it's gone! What do I do?

Deleted e-mail account used for Icloud--now I cannot change my info without having that e-mail but it's gone! What do I do?

Please answer me .
Now I created iCloud Mail Alias on iCloud which name [email protected] Then I want to switch iCloud Mail Alias to be iCloud IMAP.
My problem is I don't want that old mail which my boyfriend used to created - [email protected] and [email protected] - .
How can I do?
Please.

Deleting a mail account on iPhone completely

Deleting an IMAP mail account on iPhone doesn't actually delete it nor its messages, just hides them. In other words, if I delete te account and then re-enter all the same login details, the messages are right there without need to download. How can I truly delete the account so that I can start from scratch and download the messages from the server? Is there a way?

I know but instead of showing the 1000 most recent e-mails it skips whole weeks, going back to 2011. It's really a mystery how this happened without any of my doing. Just to reiterate: on the computer there are all the messages perfectly showing up. On the iPhone only with big gaps. If I could completely delete the account with no trace, I could re-add that account with the same login details and it would force to download the 1000 most recent messages, just like when I first set up the phone.

My ATT IMAP Mail account will not receive mail unless I rebuild the mailbox.

Hi - I have one ATT IMAP Mail account that does not receive mail promptly, often taking hours or even days to arrive unless I rebuild that particular mailbox. Another IMAP account with a different provider works fine. I have tried to figure out the problem with ATT, but they seem to think the problem is Apple Mail. I know the mail should be arriving because I can see it in in webmail, but it doesn't arrive until immediately after I rebuild. What's up with this and how do I fix it?

AT&T uses Yahoo for mail service, and Yahoo often causes problems with Mail in OS X, so there may not be a good solution. You can try the following.
Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

Mail app will not open at all. I cannot even delete a mail account. Wondering if daylight savings time has caused an issue.

When I click on the mail app it either immediately crashes and brings me back to the home screen or it opens briefly and tried to download all previous emails and crashes in the middle. When I try to delete a mail account it says it can't because it is syncing. I closed mail using the double click (which only shows a black white box) and I have rebooted three times. The time changed today. Could it be a bug?

Please follow these directions to delete the Mail "sandbox" folders. In OS X 10.9 there are two sandboxes, while in 10.8 there is only one. If you're running a version older than 10.8, this comment isn't applicable.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Repeat with this line:
~/Library/Containers/com.apple.MailServiceAgent
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

I'm having problems with excessive email usage on my iphone 4/ios 7. Just noticed that (settings/usage) it was using 900 mb. I deleted all my mail, deleted the mail account, and it still says it's using 661 mb. My ipad uses a fraction of that.

I'm having problems with excessive email usage on my iphone 4/ios 7. Just noticed that it (settings/usage) was using 900+ mb. I deleted all my mail, deleted the mail account, turned the phone off and back on, downloaded any remaining mail on the server to Outlook on my computer, and it still says it's using 661 mb. My ipad uses a fraction of that.
Background: I recently (December) bought an ipad and set up icloud for contacts and calendar, but NOT mail. My email provider is Verizon. I use computer, iphone, and ipad to check my email; eventually I download it from the server using Outlook on the computer and then delete any remaining emails from the phone and ipad. I can't find info on this problem anywhere.

Howdy there COUGAR444,
It sounds like your iPad all of a sudden seems to be restarting out of no where. If you haven't called AppleCare yet, I would start with quitting either the app that seems to be causing the issue, or all the apps if a single doesn't seem to be the culprit.
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
If the issue persists, backup your device to iTunes, then restore it as new and verify that it works.
How to erase your iOS device and then set it up as a new device or restore it from backups
If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.
Thank you for using Apple Support Communities.
Regards,
Sterling

HT3376 i need to add a new imap mail account and Mail automatically creates a pop one. what should I do? thank you

I need to create a new imap mail account in Mail and the program automatically creates a pop one.
What should I do?
Thank you for your help.
Arolla

Hello, on about the second step, it doesn't give you a choice of POP, IMAP, or Exchange? Or does it change it to POP if you choose IMAP anyway?
Who is your eMail provider, the part after the @ sign?

Gmail and IMAP mail accounts no longer work in the mail app since iOS 6

I'm getting the User information or password is incorrect message. Or it takes 10+ minutes to send a message. It will no longer allow me to sync with my IMAP mail account from work. Everything worked correctly, then iOS 6 is released and it's hosed. I've looked online elsewhere and a few people from google are aware of the problem and are trying different things. I tried enabling two-step id with google and providing an app-specific password to no avail.
Highly frustrated in this, and also in the fact that there are no useful workarounds. Anyone have any thoughts?

Hi, just update your extensions ( "Change quote and reply format 0.8.1" has to be installed an to be active) by using the updating-function for extensions integrated in Thunderbird.
Or - if the extension is removed - install the latest version from the devellopers website: https://nic-nac-project.org/~kaosmos/changequote-en.html

Asha 200: Cannot setup IMAP mail account.

Hello
I'm trying to setup an IMAP mail account on Nokia Mail app.
It's a simple and straightforward configuration (or I thought it was), but I'm allways getting an error "Cannot login. Try again later".
I tried the same configuration in Mozzilla Thunderbird and some old Sony Ericsson with sucess.
All other accounts like GMail or Hotmail are working fine. Internet also works
Does anyone has a clue?
Thanks.

Hello:
I've a similar problem with my Nokia Asha 302 because I can connect to IMAP server but the phone don't get the messages after the sync, the phone inbox is empty but there are a lot of new emails un the server.
I'm using an institutional email account that's work using the gmail server utilities but with a specific server address. The same account is accessible using the same IMAP parameters but in another nokia phone (X6) and also in my tablet Toshiba, so, is not a server or configuration problem.
My Asha 302 is up to date with software version 15.09.
Did you resolve your problem?

TS3899 I am unable to access my mail account. I press the mail icon, the page refreshes to the mail format page - blue bar top and bottom, white text space in the middle.... and that is as far as it goes. It does not list my email accounts or offer any.

I am unable to access my mail account on my iphone, which I have been able to do previously. I press the mail icon, the page refreshes to the mail format page - blue bar top and bottom, white text space in the middle.... and that is as far as it goes. It does not list my email accounts or offer any.

Close the mail app, double tap the home button and completely close out of the app.
then do a reset, no data loss. Hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.

HT201320 I AM UNABLE TO CONFIGURE MY MAIL ACCOUNT IN THE SETUP

I AM UNABLE TO CONFIGURE MY MAIL ACCOUNT IN THE SETUP

This may help you
http://support.apple.com/kb/HT4810

Unable to delete IMAP mail account in Yosemite

Similar Messages

Maybe you are looking for