Unable to detect ipod shuffle

having some problem with my ipod shuffle, itunes cannot detect the ipod. from the windows explorer its indicate that the ipod is not formatted. what will i do for the itunes to detect it? pls. help.
Windows 2000

Hi
Close all applications. Connect the iPod shuffle to the computer in My computer/windows explorer right click on the iPod drive and click on Format. After formating right click on the formated drive and Eject it and then disconnect from the computer.
Launch the iPod updater and connect the iPod shuffle to the rear USB port of the computer(if you are using a desktop) and then restore the iPod shuffle and transfer the songs from iTunes.
Santo

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Hello Sunmera,
Congratulations on your new iPod shuffle! I would be concerned too if my iPod shuffle was not appearing in iTunes. I found an article with steps you can take to resolve this issue:
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http://support.apple.com/kb/ts3716
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Computer won't detect ipod shuffle

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CharPatton wrote:
The device is still under limited warranty (it's less than 1 year old), but going through Apple's support site, they want a deposit of $99 to fix it, and I can buy a new one for $79. Thus, I'd appreciate any advice from folks as to what I may do. Thank you!
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Hi,
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Hi Carolyn,
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Do the USB ports work for for other devices?

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