Unable to do ANYTHING with new Flash Player Update

I have been pulling my hair out trying to get Flash Player 10.3 to work on my Windows 64-bit OS with the latest version of IE 9. It worked fine until the June 28th update and then nothing. I have been working on all the recommendations from the troubleshooting page of Adobe's support page, including making another User Account (which has it working perfectly, btw), but to no avail. When I try to go to the download page and hit the button, the screen goes to the page that shows the instructions for when the yellow box appears uptop...but then it does nothing. It doesn't download, it doesn't show the yellow box, nothing. Yesterday it was at least downloading the download manager, but now it won't even do that. I've tried the hardware acceleration changes, the security changes, disabling the anti-virus, everything they've recommended in troubleshooting. I've even tried installing a previous version (the one before June 28th) and it just tells me I need to update my Flash Player. I'm at a complete loss here. I even tried System Restore and it did nothing. Any ideas at all?
Oh, and when I go to check what version I have installed (the Control Panel/Uninstall page shows Flash Player as being installed due to the other account's installation), that page only shows a blank white box with a red circle and cross bar in it and no version number whatsoever.
I do have Google Chrome also installed on my system, if that might be a problem, but I've had both on my system for as long as I can remember Chrome being out and never had this problem, as I said before, before the latest update.

Hi, I just reviewed your info and you may want to see if this is a problem.
Then when you reply back, are you using Win7 or what OS? I know it's a 64bit.
To turn on ActiveX Filtering
In Internet Explorer, click the Tools button, point to Safety, and then click ActiveX Filtering.
To turn off ActiveX Filtering on a specific website
In Internet Explorer, click the Filter button in the Address bar, and then click Turn off ActiveX Filtering.
To turn off ActiveX Filtering on all websites
In Internet Explorer, click the Tools button, point to Safety, and then click ActiveX Filtering.
http://windows.microsoft.com/en-US/internet-explorer/products/ie-9/features/activex-filter ing
You want to turn the ActiveX Filtering OFF if it's on.
Thanks,
eidnolb

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The new flash player update crashes internet explorer and firefox

The new flash player update crashes internet explorer and firefox, please send a new release to fix the problem ASAP!

ok   here's more mystery. i just uninstalled and reinstalled flash player using the adobe uninstaller and rebooting after each step. aqlso installed latest java. i started looking at videos and here are the ones that worked: you tube
                                                                                       imdb
                                                                                       hulu
                                                                                       ebaumsworld
                                  here are the ones that didn't work:    yahoo
                                                                                       msn
                                                                                       reuters
                                here are the ones that partially worked: the blaze (works on videos that originate from you tube, but not from news stories)
                                                                                          bing (work on videos from their video section - entertainment type, but not from news videos)
the common thing here seems to be that news type videos crash and entertainment type don't. also videos seem more likely to crash on internet portals like yahoo

Unabe to load moives with New Flash Player 11.8.800.94 installed.

No mater what I do, I can not see you-tube videos with the new Flash player 11.8.800.94 installed. I have remove ALL elements I can find, re-installed fresh.... Nothing. HELP!
Windows Explorer 9 ----9.0.8112.16421
Windows 64 Bit system

That could indicate an outdated graphics driver; see http://forums.adobe.com/thread/945765

I need help with new flash player constantly crashing

Ever since updating the flash player it is constantly crashing. I have updated firefox also which constantly crashes. Firefox is pointing the finger at the flash player..... I need someone who will work with me step by step as i am not a computer tech. The two websites i visit that the flash player crashes on is www.myspace.com while playing mobsters and mafia wars, and www.smallworlds.com which is a 3d interactive " chat room ". I have tried removing the flash player and going with an older version, but it continues to kick me to the updated version...Please help!

Hi, thanks for your Flash file info. You have the SWFlash.ocx that is old. Right click on that one and Remove/Delete it.
Your SWF plug-in is correct as well as the remainder of your Flash files. The SWFlash.ocx that needs removed is conflicting.
The Windows Firewall should be used. Now I see that you have not updated to the Windows XP Service Pack 3, which is the latest. I would recommend that you do that. Many improvements and security issues are included in that. You can go to the Microsoft site for that.
After you do that, Microsoft has the Microsoft Security Essentials which is a free program and has the Anti-Virus and Anti-Spyware features. It does not include a Firewall nor are there any browser add ons that would conflict with your browser, other add ons or Flash Player.
I'm not sure of the system requirements for the MSE, but check. You may need the updated Service Pack first. Before you Install the MSE tho, make sure no other anti-virus is still Installed. The one you mentioned needs Uninstalled and you need to check if they have an Uninstaller and do that first.
Whether you do any of what I suggested or not, you need to Remove that SWFlash.ocx. I would reboot(restart) your computer afterwards.
P.S. Firefox has updated to 3.6.8 and you can do that anytime.
Thanks,
eidnolb
Message was edited by: eidnolb add a P.S.

How do I get Adobe to stop asking to install another toolbar with every Flash player update?

Setting the default values to "opt in" on some funky toolbar duing a simple update procedure is an evil thing**. The only reason you keep this up is because you hope I will just once forget to uncheck this box and then I'lll be stuck with another useless toolbar on my browser. You know what? if it was the best thing since sliced bread, I'd already have it. If you were honest, you would set the default to off and maybe include some blurb about how great it was and I should check in on because my life would be changed forever for the better... No, I didn't think so. Anyway, here's the deal. Next time I see an update and it includes yet another thing to add on to my computer and the default value will result in said bit of trash being added to my computer, I will turn off updates alogether.
*This is known as a dark programing practice, Similar to how insurance companies get people to pay for flight insurance, or how LA Fitness will let you join with a single click, but you will need to wade through pages of crud and wait two weeks to get out.

Instead of turning off updates all together, I'd like to encourage you to enable automatic updates instead. While not completely silent, it does allow your flash installation to stay as secure as possible with minimal amount of noise. For the quarterly updates that do pop up UI, you can simply ignore them. After 30 days we'll update silently in the background. Here's a faq that describes the process.
Flash Player installation and update questions and answers
ps. I hear you regarding your opt-out concerns and will pass these along to the team that is in charge of this page.

Problems with Adobe Flash Player Update.

Hello volks,
I got a question. What can I do, when I get the window: Adobe Flash PlayerUpdate Service 11.6 r 602 does not work. Wait till you get information that the problem is fixt.? But nothing happens. Please help me. Till then thanks. Doris

It's really strange that Safari is showing as being active when you've definitely exited. I'm thinking that you have an application with an embedded Safari instance running, and it's invoking Flash Player. Not sure what that would be off the top of my head, but it's the only legitimate reason I can think of for the Safari process to be resident and keeping Flash in-use.
Here's what I think our best bet is for getting past this:
Download the uninstaller:
Uninstall Flash Player | Mac OS
Download the offline installer here, if you don't already have it:
http://fpdownload.macromedia.com/pub/flashplayer/current/support/install_flash_player_osx. dmg
Restart the machine in Safe Mode. Just choose Apple > Restart, then hold shift down until the machine starts booting. If you did it right, you'll get a loading bar, and it will take an obnoxiously long time to restart. If it comes back up like normal, try again and hold shift longer.
Run the offline installer. You shouldn't hit any conflicting processes this time. Run the uninstaller. Once it's complete, run the installer.
Reboot your machine.

I can't install new Flash player on my Mac

problem with new Flash player installation on Mac 10.9.5 and Safari : it download, starts installing and stops at 81%.
I went through all the proceedings shown on Flash Player support and it still does not work

Did you also try the offline installer http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_osx.dmg ?

Audio and video problem when streaming after flash player update

After i updated to the latest flash player (11.7) I have problems with video streaming. The video plays but after a while the audio stops and the video will keep playing but will also stop after a few seconds. Is the new flash player update at fault?

hello volden, your system details list two versions of the flash plugin (Shockwave Flash 11.7 r700 & Shockwave Flash 11.6 r602) as being installed in firefox, which can lead to problems.
please try to use the [http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html flash uninstaller provided by adobe] to remove both versions and afterwards only install the current plugin from https://www.adobe.com/go/getflash

Adobe Flash Player Update Service 11.6 r602 Stopped Working & was closed

The title above is the Windows error flag I keep getting. I am running Windows Vista 32 basic with IE 9. and Flash Player version 11.7.700.224... I have tried an uninstall (which says it worked) and then a reinstall of Flash Player (which also says it worked; and appears to be truely working) but I keep getting the message box about the update service which is annoying at the least. Is there a reference to 11.6 r602 that should have been erased? (I'm assuming this was the 'OLD' flash player number) or is this an actual problem/ conflict? Did some recent Microsoft Update monkey with the Flash Player Update program? What do you suggest?

I also discovered that an additonal copy of 11.6r602 was hiding in C:/Windows/system32. it is also possible that a copy is in C:/Windows/system32/macromed.
Important: Read the NOTE: (below at bottom) first before attempting this.
If you use Windows Explorer and find it there try and delete them/it. If they/it are/is stubborn:
Try 1.) Rt.click on an open area of the task bar; Click Task Manager. 2.) Click the 'Processes' tab. 3.)Try to find the "Adobe Flash Player Update Service 11.6 r602" description and highlight it. 4.) Click 'End Process'. 5.) Close the Task Manager.
Then Try to delete again. If it is Still being stubborn:
Try a.)Close Windows Explorer. b.)Rt.click on Windows Explorer icon; Rt. click on "Run as Administrator". c.) go find the offending file and highlight it. d.)Rt. click on the highlighted file and Rt.Click on delete. e.)authorize the delete. and close windows explorer.
Then, Finally: Rt.click on and EMPTY the 'RECYCLE BIN' !!! Restart your computer and go see if you can find any trace of the offending file. It Should NOT be there.
NOTE: Do NOT do any of the above until you read the next paragraph!
The file that you are looking for is 'FlashPlayerUpdateService.exe' The 'exe ' may not be displayed. but you are supposed to find a copy of 'FlashPlayerUpdateService.exe' in C:/Windows/system32/macromed/flash. BUT it is a Later Version.
Hover your cursor over the name and read the version. if it is NOT 'file version 11.6.602.180' LEAVE IT ALONE. If it IS that version Delete it.
This is what worked for me.
John

Adobe Flash Player Update Problem

When I go to install the new Flash Player update on my Mac OS X I go through all the normal steps but when it begins to install it stays stuck at around 25% and won't move. It just says downloading. After a while of staying still it just says connection lost. I've tried a clean install I've tried deleting and redownloading it but nothing has worked so far.

Please use the offline installer:
http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_osx.dmg

Flash Player update has script errors?

I have taken all the steps and took down my security, internet options all interference fills in system
I still can't take and get the new flash player update install.
I keep getting script errors
Internet EXP 8
Windows XP Pro 2002 service pk 3
why want it load/install?

I have taken all the steps and took down my security, internet options all interference fills in system
I still can't take and get the new flash player update install.
I keep getting script errors
Internet EXP 8
Windows XP Pro 2002 service pk 3
why want it load/install?

Cannot do anything with the new Flash Player 10.1

We have a Dell desktop and I don't know much more than that as I am not tech savy, but we have tried several times to install the new Flash Player and when I check it shows that it is installed, but when we try to upload anything on Facebook or watch any videos, it says we must download the new Flash Player. So we have uninstalled it several times also to re-install it again. HELP me!!!! We are getting very frustrated.

Hi, ok you have the XP. What version of Internet Explorer are you using? If you don't know, go up to Help and click on About Internet Explorer. That tells you there. Also you should see an update for XP, SP1, 2 or 3. I need that info also.
Do you have any other browsers Installed? If so which ones and version numbers please.
Thanks,
eidnolb

Issues with the new flash player upgrade

I work for a magazine where I have interactive slideshows for
image based content. With the upgrade of the new flash player all
the getURL flash buttons are inert. All the buttons are doing are
going to the next page in the slideshow. How do I get them to work
with the new player. I understand I may need an "AllowAccess"
parameter to make it work but not sure where it goes. Here's one of
the files in question:
http://spectrum.ieee.org/apr08/6157/
The script is real basic to make it somewhat error proof
on (release) {
getURL("
http://spectrum.ieee.org/apr08/6157/10");
Any help would be appriciated

At work, symantec endpoint. At home, norton. Ever since firefox 15, no flash version works except for 11.2. Now that ff18 was pushed out, it "forces" the upgrade to 11.5, and absolutely will not accept anything less. But as with any version of flash that was not 11.2, it just causes firefox to freeze up completely.

Problem with adobe flash player on my new computer

I bought a new computer window 8 and as you know adobe flash player is already installed but now flash player won't play some videos on the windows 8 internet exploer unless i swicthed it to the desktop. when i try to watch it says i need to install flash player but i have flash player that says on windows 8. so i there any way i can watch my videos?

This reply is to both of you trying to help me through my ordeal with Adobe Flash Player. I followed both of your advices to no avail. I even enlisted the help of my husband to see if I was doing something wrong or missing a step. He assured me I was doing everything by the book.
Well, bottom line is number
1: I never found "Extensions Adds ons and Plug Ins" in Firefox. I looked everywhere and it's simply not on my screen. I opened everything, looked at every line, every box, every space (with my husband next to me looking also).
Number 2: I got a message that reads: Firefox prevented this site (get Adobe.com) from asking you to install software on your computer.
By the way, I uninstalled Webroot at the beginning and never reinstalled it. Restarted my computer. Tried all the steps you guys suggested, restarted my computer I don't know how many times.
One time I got Adobe Flash Player installed "successfully" and then I got excited and tried YouTube, videos on Facebook, CNN and guess what? Nothing. No Adobe Flash Player.
By the way, my husband has the same problem at his work computer. He got an Information Systems technician to work on this and voila! he could not fix the problem either. Any other suggestions out there? If anybody from Adobe reading this?
To say I am fed up is putting it mildly. I am so mad at Adobe for putting this piece of garbage out there. I can only compare it to Vista.
Oh by the way, I keep getting this notice that my" windows drivers are out of date" and guess what? I have no idea which ones because they don't say. I checked my updates and supposedly I am up to date. I went to Microsoft and they have a million, so how am I supposed to know which ones?
I am also upset at Microsoft, ha, ha.
I am going to bed, tomorrow will be another day.

Why doesn't the new flash player work ? im with internet explorer

im with internet explorer and i have downloaded the new installation of the flash player, i try to watch video's on youtube, game's, and other things.
it just tells me to get the new flash player, i dont know why this is, can you please help me out ?

Which version of Windows have you got? XP, Vista or 7? And is it 32-bit or 64-bit?
If you have either Vista or 7, are you using IE9, or IE8? If it's IE9, please see this doc: http://forums.adobe.com/thread/885448

Unable to do ANYTHING with new Flash Player Update

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