Unable to dowload audio

Even though logging in to nokia account, unable to download any audio from nokia mix getting Activation problem popup.

Hi siri18,
Welcome to the forum!
Please answer the following questions so the community can easily answer your concern.
For which phone model is this?
When you say 'audio', are you referring to purchased songs, or to offline mixes?
Aside from 'Activation problem', what is the exact error message that you're getting?
Where are you located? Where and when did you buy the phone?
Was the phone purchased brand new, or second hand?
Is this the first time that you're using the Nokia MixRadio service?
Did you register other Nokia accounts on the phone aside from the one that you're currently using?
We'll wait for your response.

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jsilverman wrote:
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Unable to dowload audio

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