Unable to download a Canon Camcorder software. Can't get window for Admin info.

I am trying to download a Canon software for a comcorder to be able to use the MP4 video. The software name is ImageBrowser.
I getting a message that I need Admin privilages but does not provide window pop up to enter Admin info.
I am able to download other software from internet but not this one from Canon.
Is the pop up window been blocked and if yes how to unblock it?

tonypina wrote:
Canon was not able to help. I was told to update my OS to 10.8 but having the same issue. I will call one more time.
Thanks,
Use Software Update or the OS 10.8.4 combo update to update your OS. Also, update everything SU/AS has to offer for your computer. When done, repair permissions and restart your computer.

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Unable to download a Canon Camcorder software. Can't get window for Admin info.

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