Unable to download Adobe Acrobat XI; order confirmation, get error message 413 Header length too large JRun Serviet Error;  how to download program I paid for?

I purchased Adobe Acrobat Pro XI on line; received email order being processed and order purchased confirmed.  When I tried to download the program I received JRun Serviet Error 413, Header Length too Large.  Is there a way to resolve this?  Is there a customer service number at Adobe?

Get the download from http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html. You will still need your S/N to complete the install.

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