Unable to download Adobe AIR 2.6
I get the following error message when I try to download 2.6.
"Installation may not be allowed by your administrator. Please contact your administrator."
I tried to download an older version, and got the same error. I have windows xp, ser. pack 3.
Very frustrating, I am trying to open up a photo cd, and without AIR I cannot decrypt the files.
seems im having the same trouble..... i took a look at the install log. and noticed "Error occurred during msi install operation"
please help me ASAP!
here's the AIR install log:
[2011-05-16:00:48:10] Bootstrapper begin with version 2.5.0.16600 on Win x86
[2011-05-16:00:48:12] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:00:48:17] Begin runtime download from http://airdownload.adobe.com/air/3/nai/windows6.1/x86/installer
[2011-05-16:00:48:23] Download success
[2011-05-16:00:48:23] Begin signature download from http://airdownload.adobe.com/air/3/nai/windows6.1/x86/installer.p7
[2011-05-16:00:48:23] Download success
[2011-05-16:00:48:23] Detached signature verified
[2011-05-16:00:48:23] Begin cert chain validation
[2011-05-16:00:48:23] Begin crl download from http://crl.adobe.com/prodSvce.crl
[2011-05-16:00:48:24] Download success
[2011-05-16:00:48:24] Begin crl download from http://crl.adobe.com/cds.crl
[2011-05-16:00:48:24] Download success
[2011-05-16:00:48:24] Begin crl download from ldap:///CN=CRL1, CN=Adobe Root CA, OU=Adobe Trust Services, O=Adobe Systems Incorporated, C=US?certificateRevocationList;binary,authorityRevocationList;binary,deltaRevocationList; binary
[2011-05-16:00:48:24] Download failure: could not retrieve crl crypt object
[2011-05-16:00:48:24] Cert chain validation succeeded
[2011-05-16:00:48:27] Launching subprocess with commandline "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRRuntimeInstaller.exe" -x1 "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRD5A8.tmp\Adobe Download Assistant"
[2011-05-16:00:48:42] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
[2011-05-16:00:48:42] Commandline is: -x1 "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRD5A8.tmp\Adobe Download Assistant"
[2011-05-16:00:48:42] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:00:48:43] Invoking Application Installer for combined install
[2011-05-16:00:48:43] Launching subprocess with commandline C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR4C0F.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR4C0F.tmp -withRuntime -url "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRD5A8.tmp\Adobe Download Assistant"
[2011-05-16:00:48:44] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
[2011-05-16:00:48:44] Commandline is: -runtime C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR4C0F.tmp -withRuntime -url "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRD5A8.tmp\Adobe Download Assistant"
[2011-05-16:00:48:44] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:00:48:45] Validating app in folder C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRD5A8.tmp\Adobe Download Assistant
[2011-05-16:00:48:50] Application signature verified
[2011-05-16:00:48:50] Unpackaging/validation complete
[2011-05-16:00:48:51] No app located for appID 'com.adobe.downloadassistant.AdobeDownloadAssistant' and pubID ''
[2011-05-16:00:53:56] Launching subprocess with commandline C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR4C0F.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR4C0F.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files" -desktopShortcut -programMenu "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRD5A8.tmp\Adobe Download Assistant"
[2011-05-16:00:53:56] Relaunching with elevation
[2011-05-16:00:54:55] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
[2011-05-16:00:54:55] Commandline is: -stdio \\.\pipe\AIR_792_0 -runtime C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR4C0F.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files" -desktopShortcut -programMenu "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRD5A8.tmp\Adobe Download Assistant"
[2011-05-16:00:54:55] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:00:54:56] Validating app in folder C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRD5A8.tmp\Adobe Download Assistant
[2011-05-16:00:54:57] Application signature verified
[2011-05-16:00:54:57] Unpackaging/validation complete
[2011-05-16:00:54:57] No app located for appID 'com.adobe.downloadassistant.AdobeDownloadAssistant' and pubID ''
[2011-05-16:00:54:58] Starting silent combined runtime update and app install.
Updating runtime from version 1.5.3.9120 to version 2.6.0.19140.
Installing app com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.0 to C:\Program Files using the source file at C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRD5A8.tmp\Adobe Download Assistant
[2011-05-16:00:54:58] Installing msi at C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR4C0F.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-05-16:00:55:19] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-05-16:00:55:19] Rolling back install of C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR4C0F.tmp\setup.msi
[2011-05-16:00:55:19] Rollback complete
[2011-05-16:00:55:19] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-05-16:00:55:19] Elevated install failed: error 0 1603
[2011-05-16:00:55:31] Application Installer end with exit code 7
[2011-05-16:00:55:31] Subprocess app installer failed (7)
[2011-05-16:00:55:31] Runtime Installer end with exit code 7
[2011-05-16:00:55:32] Subprocess Runtime Installer failed (7)
[2011-05-16:00:55:32] Bootstrapper end with exit code 7
[2011-05-16:00:56:49] Bootstrapper begin with version 2.5.0.16600 on Win x86
[2011-05-16:00:56:50] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:00:56:50] Begin runtime download from http://airdownload.adobe.com/air/3/nai/windows6.1/x86/installer
[2011-05-16:00:56:55] Download success
[2011-05-16:00:56:55] Begin signature download from http://airdownload.adobe.com/air/3/nai/windows6.1/x86/installer.p7
[2011-05-16:00:56:55] Download success
[2011-05-16:00:56:56] Detached signature verified
[2011-05-16:00:56:56] Begin cert chain validation
[2011-05-16:00:56:56] Begin crl download from http://crl.adobe.com/prodSvce.crl
[2011-05-16:00:56:56] Download success
[2011-05-16:00:56:56] Begin crl download from http://crl.adobe.com/cds.crl
[2011-05-16:00:56:56] Download success
[2011-05-16:00:56:56] Begin crl download from ldap:///CN=CRL1, CN=Adobe Root CA, OU=Adobe Trust Services, O=Adobe Systems Incorporated, C=US?certificateRevocationList;binary,authorityRevocationList;binary,deltaRevocationList; binary
[2011-05-16:00:56:56] Download failure: could not retrieve crl crypt object
[2011-05-16:00:56:56] Cert chain validation succeeded
[2011-05-16:00:56:59] Launching subprocess with commandline "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRRuntimeInstaller.exe" -x1 "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRE7F0.tmp\Adobe Download Assistant"
[2011-05-16:00:57:04] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
[2011-05-16:00:57:04] Commandline is: -x1 "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRE7F0.tmp\Adobe Download Assistant"
[2011-05-16:00:57:04] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:00:57:04] Invoking Application Installer for combined install
[2011-05-16:00:57:04] Launching subprocess with commandline C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR1A46.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR1A46.tmp -withRuntime -url "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRE7F0.tmp\Adobe Download Assistant"
[2011-05-16:00:57:04] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
[2011-05-16:00:57:04] Commandline is: -runtime C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR1A46.tmp -withRuntime -url "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRE7F0.tmp\Adobe Download Assistant"
[2011-05-16:00:57:04] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:00:57:05] Validating app in folder C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRE7F0.tmp\Adobe Download Assistant
[2011-05-16:00:57:07] Application signature verified
[2011-05-16:00:57:07] Unpackaging/validation complete
[2011-05-16:00:57:07] No app located for appID 'com.adobe.downloadassistant.AdobeDownloadAssistant' and pubID ''
[2011-05-16:00:57:25] Launching subprocess with commandline C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR1A46.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR1A46.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files" -desktopShortcut -programMenu "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRE7F0.tmp\Adobe Download Assistant"
[2011-05-16:00:57:25] Relaunching with elevation
[2011-05-16:00:57:30] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
[2011-05-16:00:57:30] Commandline is: -stdio \\.\pipe\AIR_10116_0 -runtime C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR1A46.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files" -desktopShortcut -programMenu "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRE7F0.tmp\Adobe Download Assistant"
[2011-05-16:00:57:30] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:00:57:30] Validating app in folder C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRE7F0.tmp\Adobe Download Assistant
[2011-05-16:00:57:32] Application signature verified
[2011-05-16:00:57:32] Unpackaging/validation complete
[2011-05-16:00:57:32] No app located for appID 'com.adobe.downloadassistant.AdobeDownloadAssistant' and pubID ''
[2011-05-16:00:57:32] Starting silent combined runtime update and app install.
Updating runtime from version 1.5.3.9120 to version 2.6.0.19140.
Installing app com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.0 to C:\Program Files using the source file at C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRE7F0.tmp\Adobe Download Assistant
[2011-05-16:00:57:32] Installing msi at C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR1A46.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-05-16:00:57:39] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-05-16:00:57:39] Rolling back install of C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR1A46.tmp\setup.msi
[2011-05-16:00:57:39] Rollback complete
[2011-05-16:00:57:39] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-05-16:00:57:39] Elevated install failed: error 0 1603
[2011-05-16:00:57:56] Application Installer end with exit code 7
[2011-05-16:00:57:56] Subprocess app installer failed (7)
[2011-05-16:00:57:56] Runtime Installer end with exit code 7
[2011-05-16:00:57:56] Subprocess Runtime Installer failed (7)
[2011-05-16:00:57:56] Bootstrapper end with exit code 7
[2011-05-16:00:59:33] Bootstrapper begin with version 2.5.0.16600 on Win x86
[2011-05-16:00:59:34] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:00:59:34] Begin runtime download from http://airdownload.adobe.com/air/3/nai/windows6.1/x86/installer
[2011-05-16:00:59:39] Download success
[2011-05-16:00:59:39] Begin signature download from http://airdownload.adobe.com/air/3/nai/windows6.1/x86/installer.p7
[2011-05-16:00:59:39] Download success
[2011-05-16:00:59:39] Detached signature verified
[2011-05-16:00:59:39] Begin cert chain validation
[2011-05-16:00:59:39] Begin crl download from http://crl.adobe.com/prodSvce.crl
[2011-05-16:00:59:39] Download success
[2011-05-16:00:59:39] Begin crl download from http://crl.adobe.com/cds.crl
[2011-05-16:00:59:40] Download success
[2011-05-16:00:59:40] Begin crl download from ldap:///CN=CRL1, CN=Adobe Root CA, OU=Adobe Trust Services, O=Adobe Systems Incorporated, C=US?certificateRevocationList;binary,authorityRevocationList;binary,deltaRevocationList; binary
[2011-05-16:00:59:40] Download failure: could not retrieve crl crypt object
[2011-05-16:00:59:40] Cert chain validation succeeded
[2011-05-16:00:59:42] Launching subprocess with commandline "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRRuntimeInstaller.exe" -x1 "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR696E.tmp\Adobe Download Assistant"
[2011-05-16:00:59:47] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
[2011-05-16:00:59:47] Commandline is: -x1 "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR696E.tmp\Adobe Download Assistant"
[2011-05-16:00:59:47] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:00:59:47] Invoking Application Installer for combined install
[2011-05-16:00:59:47] Launching subprocess with commandline C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR9973.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR9973.tmp -withRuntime -url "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR696E.tmp\Adobe Download Assistant"
[2011-05-16:00:59:47] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
[2011-05-16:00:59:47] Commandline is: -runtime C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR9973.tmp -withRuntime -url "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR696E.tmp\Adobe Download Assistant"
[2011-05-16:00:59:47] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:00:59:48] Validating app in folder C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR696E.tmp\Adobe Download Assistant
[2011-05-16:00:59:50] Application signature verified
[2011-05-16:00:59:50] Unpackaging/validation complete
[2011-05-16:00:59:50] No app located for appID 'com.adobe.downloadassistant.AdobeDownloadAssistant' and pubID ''
[2011-05-16:01:00:09] Launching subprocess with commandline C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR9973.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR9973.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files" -desktopShortcut -programMenu "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR696E.tmp\Adobe Download Assistant"
[2011-05-16:01:00:09] Relaunching with elevation
[2011-05-16:01:00:13] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
[2011-05-16:01:00:13] Commandline is: -stdio \\.\pipe\AIR_9448_0 -runtime C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR9973.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files" -desktopShortcut -programMenu "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR696E.tmp\Adobe Download Assistant"
[2011-05-16:01:00:13] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:01:00:13] Validating app in folder C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR696E.tmp\Adobe Download Assistant
[2011-05-16:01:00:15] Application signature verified
[2011-05-16:01:00:15] Unpackaging/validation complete
[2011-05-16:01:00:15] No app located for appID 'com.adobe.downloadassistant.AdobeDownloadAssistant' and pubID ''
[2011-05-16:01:00:15] Starting silent combined runtime update and app install.
Updating runtime from version 1.5.3.9120 to version 2.6.0.19140.
Installing app com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.0 to C:\Program Files using the source file at C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR696E.tmp\Adobe Download Assistant
[2011-05-16:01:00:15] Installing msi at C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR9973.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-05-16:01:00:22] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-05-16:01:00:22] Rolling back install of C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIR9973.tmp\setup.msi
[2011-05-16:01:00:22] Rollback complete
[2011-05-16:01:00:22] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-05-16:01:00:22] Elevated install failed: error 0 1603
[2011-05-16:01:00:25] Application Installer end with exit code 7
[2011-05-16:01:00:25] Subprocess app installer failed (7)
[2011-05-16:01:00:25] Runtime Installer end with exit code 7
[2011-05-16:01:00:26] Subprocess Runtime Installer failed (7)
[2011-05-16:01:00:26] Bootstrapper end with exit code 7
[2011-05-16:01:05:30] Bootstrapper begin with version 2.5.0.16600 on Win x86
[2011-05-16:01:05:30] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:01:05:30] Begin runtime download from http://airdownload.adobe.com/air/3/nai/windows6.1/x86/installer
[2011-05-16:01:05:45] Download failure: Unable to connect
[2011-05-16:01:05:56] Bootstrapper end with exit code 11
[2011-05-16:01:09:53] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
[2011-05-16:01:09:54] Commandline is:
[2011-05-16:01:09:54] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:01:09:59] Relaunching with elevation
[2011-05-16:01:09:59] Launching subprocess with commandline c:\users\mr489a~1.mos\appdata\local\temp\airb453.tmp\adobe air installer.exe -ei
[2011-05-16:01:10:05] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
[2011-05-16:01:10:05] Commandline is: -stdio \\.\pipe\AIR_9296_0 -ei
[2011-05-16:01:10:05] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:01:10:05] Starting silent runtime update. Updating runtime from version 1.5.3.9120 to version 2.6.0.19140
[2011-05-16:01:10:05] Installing msi at c:\users\mr489a~1.mos\appdata\local\temp\airb453.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-05-16:01:10:15] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-05-16:01:10:15] Rolling back install of c:\users\mr489a~1.mos\appdata\local\temp\airb453.tmp\setup.msi
[2011-05-16:01:10:15] Rollback complete
[2011-05-16:01:10:15] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-05-16:01:10:15] Runtime Installer end with exit code 7
[2011-05-16:01:10:20] Runtime Installer end with exit code 7
[2011-05-16:01:11:08] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
[2011-05-16:01:11:08] Commandline is:
[2011-05-16:01:11:08] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:01:11:13] Relaunching with elevation
[2011-05-16:01:11:13] Launching subprocess with commandline c:\users\mr489a~1.mos\appdata\local\temp\airf816.tmp\adobe air installer.exe -ei
[2011-05-16:01:11:13] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
[2011-05-16:01:11:13] Commandline is: -stdio \\.\pipe\AIR_9492_0 -ei
[2011-05-16:01:11:13] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:01:11:13] Starting silent runtime update. Updating runtime from version 1.5.3.9120 to version 2.6.0.19140
[2011-05-16:01:11:13] Installing msi at c:\users\mr489a~1.mos\appdata\local\temp\airf816.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-05-16:01:11:22] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-05-16:01:11:22] Rolling back install of c:\users\mr489a~1.mos\appdata\local\temp\airf816.tmp\setup.msi
[2011-05-16:01:11:22] Rollback complete
[2011-05-16:01:11:22] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-05-16:01:11:22] Runtime Installer end with exit code 7
[2011-05-16:01:11:32] Runtime Installer end with exit code 7
[2011-05-16:01:13:54] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
[2011-05-16:01:13:54] Commandline is:
[2011-05-16:01:13:54] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:01:14:00] Relaunching with elevation
[2011-05-16:01:14:00] Launching subprocess with commandline c:\users\mr489a~1.mos\appdata\local\temp\air7dd8.tmp\adobe air installer.exe -ei
[2011-05-16:01:14:00] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
[2011-05-16:01:14:00] Commandline is: -stdio \\.\pipe\AIR_9424_0 -ei
[2011-05-16:01:14:00] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:01:14:00] Starting silent runtime update. Updating runtime from version 1.5.3.9120 to version 2.6.0.19140
[2011-05-16:01:14:00] Installing msi at c:\users\mr489a~1.mos\appdata\local\temp\air7dd8.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-05-16:01:14:14] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-05-16:01:14:14] Rolling back install of c:\users\mr489a~1.mos\appdata\local\temp\air7dd8.tmp\setup.msi
[2011-05-16:01:14:14] Rollback complete
[2011-05-16:01:14:14] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-05-16:01:14:14] Runtime Installer end with exit code 7
[2011-05-16:01:14:16] Runtime Installer end with exit code 7
[2011-05-16:01:15:48] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
[2011-05-16:01:15:48] Commandline is:
[2011-05-16:01:15:48] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:01:16:09] Relaunching with elevation
[2011-05-16:01:16:09] Launching subprocess with commandline c:\users\mr489a~1.mos\appdata\local\temp\air7669.tmp\adobe air installer.exe -ei
[2011-05-16:01:16:17] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
[2011-05-16:01:16:17] Commandline is: -stdio \\.\pipe\AIR_9788_0 -ei
[2011-05-16:01:16:17] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:01:16:18] Starting silent runtime update. Updating runtime from version 1.5.3.9120 to version 2.6.0.19140
[2011-05-16:01:16:18] Installing msi at c:\users\mr489a~1.mos\appdata\local\temp\air7669.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-05-16:01:16:41] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-05-16:01:16:41] Rolling back install of c:\users\mr489a~1.mos\appdata\local\temp\air7669.tmp\setup.msi
[2011-05-16:01:16:41] Rollback complete
[2011-05-16:01:16:41] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-05-16:01:16:41] Runtime Installer end with exit code 7
[2011-05-16:01:16:44] Runtime Installer end with exit code 7
[2011-05-16:01:18:16] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
[2011-05-16:01:18:16] Commandline is:
[2011-05-16:01:18:16] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:01:18:22] Relaunching with elevation
[2011-05-16:01:18:22] Launching subprocess with commandline c:\users\mr489a~1.mos\appdata\local\temp\air7a02.tmp\adobe air installer.exe -ei
[2011-05-16:01:18:22] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
[2011-05-16:01:18:22] Commandline is: -stdio \\.\pipe\AIR_9276_0 -ei
[2011-05-16:01:18:22] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:01:18:23] Starting silent runtime update. Updating runtime from version 1.5.3.9120 to version 2.6.0.19140
[2011-05-16:01:18:23] Installing msi at c:\users\mr489a~1.mos\appdata\local\temp\air7a02.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-05-16:01:18:30] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-05-16:01:18:30] Rolling back install of c:\users\mr489a~1.mos\appdata\local\temp\air7a02.tmp\setup.msi
[2011-05-16:01:18:30] Rollback complete
[2011-05-16:01:18:30] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-05-16:01:18:31] Runtime Installer end with exit code 7
[2011-05-16:01:18:45] Runtime Installer end with exit code 7
[2011-05-16:01:27:15] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
[2011-05-16:01:27:15] Commandline is:
[2011-05-16:01:27:15] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:01:27:20] Relaunching with elevation
[2011-05-16:01:27:20] Launching subprocess with commandline c:\users\mr489a~1.mos\appdata\local\temp\aira7b6.tmp\adobe air installer.exe -ei
[2011-05-16:01:27:21] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
[2011-05-16:01:27:21] Commandline is: -stdio \\.\pipe\AIR_9720_0 -ei
[2011-05-16:01:27:21] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:01:27:21] Starting silent runtime update. Updating runtime from version 1.5.3.9120 to version 2.6.0.19140
[2011-05-16:01:27:21] Installing msi at c:\users\mr489a~1.mos\appdata\local\temp\aira7b6.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-05-16:01:27:33] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-05-16:01:27:33] Rolling back install of c:\users\mr489a~1.mos\appdata\local\temp\aira7b6.tmp\setup.msi
[2011-05-16:01:27:33] Rollback complete
[2011-05-16:01:27:33] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-05-16:01:27:33] Runtime Installer end with exit code 7
[2011-05-16:01:27:41] Runtime Installer end with exit code 7
[2011-05-16:01:30:54] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
[2011-05-16:01:30:54] Commandline is:
[2011-05-16:01:30:54] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:01:31:01] Relaunching with elevation
[2011-05-16:01:31:01] Launching subprocess with commandline c:\users\mr489a~1.mos\appdata\local\temp\airfbb.tmp\adobe air installer.exe -ei
[2011-05-16:01:31:09] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
[2011-05-16:01:31:09] Commandline is: -stdio \\.\pipe\AIR_10020_0 -ei
[2011-05-16:01:31:09] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:01:31:10] Starting silent runtime update. Updating runtime from version 1.5.3.9120 to version 2.6.0.19140
[2011-05-16:01:31:10] Installing msi at c:\users\mr489a~1.mos\appdata\local\temp\airfbb.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-05-16:01:31:16] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-05-16:01:31:17] Rolling back install of c:\users\mr489a~1.mos\appdata\local\temp\airfbb.tmp\setup.msi
[2011-05-16:01:31:17] Rollback complete
[2011-05-16:01:31:17] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-05-16:01:31:17] Runtime Installer end with exit code 7
[2011-05-16:01:31:23] Runtime Installer end with exit code 7
[2011-05-16:01:41:24] Bootstrapper begin with version 2.5.0.16600 on Win x86
[2011-05-16:01:41:24] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:01:41:24] Begin runtime download from http://airdownload.adobe.com/air/3/nai/windows6.1/x86/installer
[2011-05-16:01:41:30] Download success
[2011-05-16:01:41:30] Begin signature download from http://airdownload.adobe.com/air/3/nai/windows6.1/x86/installer.p7
[2011-05-16:01:41:30] Download success
[2011-05-16:01:41:30] Detached signature verified
[2011-05-16:01:41:30] Begin cert chain validation
[2011-05-16:01:41:30] Begin crl download from http://crl.adobe.com/prodSvce.crl
[2011-05-16:01:41:31] Download success
[2011-05-16:01:41:31] Begin crl download from http://crl.adobe.com/cds.crl
[2011-05-16:01:41:31] Download success
[2011-05-16:01:41:31] Begin crl download from ldap:///CN=CRL1, CN=Adobe Root CA, OU=Adobe Trust Services, O=Adobe Systems Incorporated, C=US?certificateRevocationList;binary,authorityRevocationList;binary,deltaRevocationList; binary
[2011-05-16:01:41:31] Download failure: could not retrieve crl crypt object
[2011-05-16:01:41:31] Cert chain validation succeeded
[2011-05-16:01:41:34] Launching subprocess with commandline "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRRuntimeInstaller.exe" -x1 "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRB7AD.tmp\Adobe Download Assistant"
[2011-05-16:01:41:47] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
[2011-05-16:01:41:47] Commandline is: -x1 "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRB7AD.tmp\Adobe Download Assistant"
[2011-05-16:01:41:47] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:01:41:47] Invoking Application Installer for combined install
[2011-05-16:01:41:47] Launching subprocess with commandline C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIREDAB.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIREDAB.tmp -withRuntime -url "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRB7AD.tmp\Adobe Download Assistant"
[2011-05-16:01:41:47] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
[2011-05-16:01:41:47] Commandline is: -runtime C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIREDAB.tmp -withRuntime -url "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRB7AD.tmp\Adobe Download Assistant"
[2011-05-16:01:41:47] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:01:41:48] Validating app in folder C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRB7AD.tmp\Adobe Download Assistant
[2011-05-16:01:41:50] Application signature verified
[2011-05-16:01:41:50] Unpackaging/validation complete
[2011-05-16:01:41:50] No app located for appID 'com.adobe.downloadassistant.AdobeDownloadAssistant' and pubID ''
[2011-05-16:01:42:02] Launching subprocess with commandline C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIREDAB.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIREDAB.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files" -desktopShortcut -programMenu "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRB7AD.tmp\Adobe Download Assistant"
[2011-05-16:01:42:02] Relaunching with elevation
[2011-05-16:01:42:08] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
[2011-05-16:01:42:08] Commandline is: -stdio \\.\pipe\AIR_8980_0 -runtime C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIREDAB.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files" -desktopShortcut -programMenu "C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRB7AD.tmp\Adobe Download Assistant"
[2011-05-16:01:42:08] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:01:42:09] Validating app in folder C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRB7AD.tmp\Adobe Download Assistant
[2011-05-16:01:42:11] Application signature verified
[2011-05-16:01:42:11] Unpackaging/validation complete
[2011-05-16:01:42:11] No app located for appID 'com.adobe.downloadassistant.AdobeDownloadAssistant' and pubID ''
[2011-05-16:01:42:11] Starting silent combined runtime update and app install.
Updating runtime from version 1.5.3.9120 to version 2.6.0.19140.
Installing app com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.0 to C:\Program Files using the source file at C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIRB7AD.tmp\Adobe Download Assistant
[2011-05-16:01:42:11] Installing msi at C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIREDAB.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-05-16:01:42:22] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-05-16:01:42:22] Rolling back install of C:\Users\MR489A~1.MOS\AppData\Local\Temp\AIREDAB.tmp\setup.msi
[2011-05-16:01:42:22] Rollback complete
[2011-05-16:01:42:22] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-05-16:01:42:22] Elevated install failed: error 0 1603
[2011-05-16:01:42:25] Application Installer end with exit code 7
[2011-05-16:01:42:25] Subprocess app installer failed (7)
[2011-05-16:01:42:25] Runtime Installer end with exit code 7
[2011-05-16:01:42:25] Subprocess Runtime Installer failed (7)
[2011-05-16:01:42:25] Bootstrapper end with exit code 7
[2011-05-16:01:54:03] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
[2011-05-16:01:54:03] Commandline is:
[2011-05-16:01:54:03] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:01:54:13] Relaunching with elevation
[2011-05-16:01:54:13] Launching subprocess with commandline c:\users\mr489a~1.mos\appdata\local\temp\air3323.tmp\adobe air installer.exe -ei
[2011-05-16:01:54:19] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
[2011-05-16:01:54:19] Commandline is: -stdio \\.\pipe\AIR_8220_0 -ei
[2011-05-16:01:54:19] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:01:54:19] Starting silent runtime update. Updating runtime from version 1.5.3.9120 to version 2.6.0.19140
[2011-05-16:01:54:19] Installing msi at c:\users\mr489a~1.mos\appdata\local\temp\air3323.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-05-16:01:54:35] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-05-16:01:54:35] Rolling back install of c:\users\mr489a~1.mos\appdata\local\temp\air3323.tmp\setup.msi
[2011-05-16:01:54:35] Rollback complete
[2011-05-16:01:54:35] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-05-16:01:54:35] Runtime Installer end with exit code 7
[2011-05-16:01:54:37] Runtime Installer end with exit code 7
[2011-05-16:02:28:04] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
[2011-05-16:02:28:04] Commandline is:
[2011-05-16:02:28:04] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:02:28:09] Relaunching with elevation
[2011-05-16:02:28:09] Launching subprocess with commandline c:\users\mr489a~1.mos\appdata\local\temp\air396b.tmp\adobe air installer.exe -ei
[2011-05-16:02:28:14] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
[2011-05-16:02:28:14] Commandline is: -stdio \\.\pipe\AIR_9624_0 -ei
[2011-05-16:02:28:14] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-05-16:02:28:14] Starting silent runtime update. Updating runtime from version 1.5.3.9120 to version 2.6.0.19140
[2011-05-16:02:28:14] Installing msi at c:\users\mr489a~1.mos\appdata\local\temp\air396b.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-05-16:02:28:25] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-05-16:02:28:25] Rolling back install of c:\users\mr489a~1.mos\appdata\local\temp\air396b.tmp\setup.msi
[2011-05-16:02:28:25] Rollback complete
[2011-05-16:02:28:25] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-05-16:02:28:25] Runtime Installer end with exit code 7
[2011-05-16:02:28:27] Runtime Installer end with exit code 7
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Please send me an E-mail when you can.
My email: [email protected]
Hope you found the solucion. -
Cant download Adobe Air and Update Photoshop Elemente 9 keep getting Error and now cant use Organize
Cant download Adobe Air and Update Photoshop elements 9 keep getting Error and not cant use organizer
What is your operating system & version?
What exactly means "cant"? And what is the error you get? -
Each time I try to download Adobe Air, I keep getting an error pop-up stating that I need to go to adobe to get a newer version. Each time I attempt to do this, I receive the same error. I'm able to get to the point where Adobe Air Installer icon appears. I'm able to click on this icon but then I get the error. Anyone else experiencing this problem? Anyone have success getting through this problem? Thank you!
If the Adobe product is not compatible with Lion, it's still Adobe's issue. Even still, this is a MacBook Pro hardware forum, so if you think Lion caused it, try going to the Lion forum, maybe someone will be able to give you quick/helpful support.
https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion
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