Unable to download Adobe Photoshop Lightroom 3

I ordered Adobe Photoshop Lightroom 3 for Windows and I am unable to download it.  When I click on the Download link from My Recent Orders, nothing happens.  When I try to download a trial version (and then enter the serial number), the download does not start.

Hi Jeff –
Thanks for the response.  I contacted your on-line technical support (chat) and they helped me download the software.  I am all set.
Suzanne L. Phillips
MGA Research Corporation
716-542-5672
[email protected]

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    Date: Sat, 8 Sep 2012 19:50:39 -0600
    From: [email protected]
    To: [email protected]
    Subject: when downloading on my Mac the Adobe Photoshop Lightroom 4
        Re: when downloading on my Mac the Adobe Photoshop Lightroom 4
        created by John Waller in Photoshop Lightroom - View the full discussion
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         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4683881#4683881
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4683881#4683881. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Photoshop Lightroom by email or at Adobe Forums
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

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