Unable to download an app. Error in app store

Trying to upgrade my IMAC software. Keep getting error message in the app. store. Message reads "Error in App. store" How do I correct?

http://www.apple.com/support/mac/app-store/contact/

Similar Messages

I have mac air , i am unable to download latest OS yosemite from App store. Everytime its shows errors . Pls advice how to download

I have Mac Air , I am trying to download latest OS yosemite from App store . But i am unable to download as its showing error. Pls advice is there any other options to download . Thanks

get an error message.
Care to share what the error says? My mind reading skillz are nill this early in the morning.

Attempting to download Mavericks to macbook pro 10.6.8 version. when I try to install, put in my password I get an error message that the app store is unable to download. Unknown error.

getting unknown error from app store when attempting to download. suggestions to fix?

http://www.apple.com/support/mac/app-store/contact/

App updates won't download...error purchasing app message on 8.1.3

hello, since 3-4 days I notice that app updates aren't downloading on my iPad air 2. I have iOS 8.1.3. I see the message "error purchasing this app" being displayed wherever I tap the update button. When i do "update all", nothing happens...I have tried resetting to default functions, without any resolution..appreciate any help I can get with this issue. Thanks, BVPai

Hi, Bvpai.
Thank you for visiting Apple Support Communities.
I understand that you are unable your Apps via the App Store on your iPad. Here is the troubleshooting article that I would go through when experiencing this issue.
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update(iOS 5 or later) or connecting your iOS device to iTunes and clickingCheck for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guidefor your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Can't connect to the iTunes Store
http://support.apple.com/en-us/HT201400
-Jason H.

I am unable to download the Create Cloud desktop app

Please help, I am unable to download the Adobe Creative Cloud Desktop app. When downloading the exe file, it gets stuck trying to connect to the server.
T have exhausted all troubleshooting steps:
1. I have tested to make sure I am connected to the internet
2. I can access secure sites
3. I have checked my host files. there are no entries that referece activate.adobe.com
4. I have checked the GlobalSign Root CA certificate
I have turned off all firewalls and antivirus and still get stuck trying to connect to the server

Nobody can tell you anything without proper system info or other technical details.
Mylenium

Im unable to download or update applications from app store

Why am i unable to download applications or update applications downloaded from my App Store? please help!

The App Store seems to be down for everyone right now. Try again in an hour or so.
Check here to see if it is up.
http://www.apple.com/support/systemstatus/

Unable to Download keynote for Ipad from app store.

Any suggestions for another viewer for a keynote presentation on my Ipad? I need to do a presentation today and keynote is saying unable to download....

Perhaps it was a display model at one time in the store and someone registered the OS in their name. I would return to the store with the Mac and show them the stranger's name that appears in the Mac App Store when you try to update Lion. Perhaps it is even an employee. Anyway, they need to set this right by you. A new Mac should not have someone else's Apple ID registered into it. That registration sent the unique identifier to Apple for this Mac and registered it to the person's Apple ID. Not cool.

Unable to download any applications through BB App World

Hi!!
I have been facing a problem on the BB App World front. Each time I try to download any application through the BB App World it takes me to the Download tab in green but after I click the tab nothing happens.
As a result I am unable to download any application on my Blackberry.
Please help me resolve the issue.
Solved!
Go to Solution.

Hi and Welcome to the Community!
I suggest that you clear the AppWorld application cache:
1. Open App World
2. Go to My World
3. Follow one (and only one!) of these steps:
3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T
3b. For Touch Screen Only BBs -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (
3c. For newer (e,g., OS6 and 7) BB's, see this KB:
KB24714 How to clear the BlackBerry App World cache
4. AppWorld should close.
5. If your BB locks after issuing the cache clear, perform a battery pull reboot
6. Return to AppWorld/MyWorld (it may be sluggish while it re-synchronizes).
If step (4) does not happen as listed, then the clear cache did not work.
Hopefully it'll work for you! Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Unable to download music from Amazon MP3 app

I'm no longer able to download music from the Amazon app. My wifi is working fine. I no longer get that error message. But when I hit the download button, it just says "retry" after about 15 seconds. Can't seem to figure out what the problem is...
Post relates to: Pre p100eww (Sprint)

Those values (20 gig total) sound like you're looking at how space that you have in the cloud for your backups - how much space do you have on your actual iPad : Settings > General > About > Available ?

TS1424 "Unable to Download Song" message in iTunes app on iPod Touch?

I did look to see if this question was posted anywhere else, but did not see it. So if it has already been answered, my apologies.
I am hooked up to the wireless, logged into iTunes, credit card good to go. Every time I go to download a song, it stops with "download error" and then another message pops up stating "Unable to Download song" and that it could not be downloaded at this time. I've tried downloading other songs and the same thing happens.

I've been getting this problem too, seems the album/song as noted is corrupted (I did stop it halfway into downloadign when I was in Spain and didn't have a ton of bandwidth). I just need to delete this error message.
As seen here: https://discussions.apple.com/message/18244258#18244258
Swipe the failing song horizontally to get the red Delete option, then delete.
So easy once you know, no?
Once that failed "in progress" download was deleted, I asked iTunes to re-download it and it went through just fine.

Unable to download Mountain Lion from the App store

Hi, when I try to download Mountain Lion from the app store I get the message, " The product distribution file could not be verified ... " Obviously I'm doing something really stupid. Advice welcome!
Thanks

A belated thanks for your help. I'd never have solved it otherwise. Maybe Apple could change the automatic reply that I got initially ("The product distribution file could not be verified ....") othewise they risk loosing customers.
Thanks again.

Unable to download music fron Nokia Music app

Hi I am unable to download songs from Nokia Music application on my Lumia 520.
It says "Your phone is already registered with a Nokia Music Unlimited Subscrption".
What should I do?

Hi avishgupta,
Welcome to the Nokia Support Discussions!
Just to verify, did you purchase the phone brand new or 2nd hand? The reason why we ask this is because it is possible that the phone has been registered by its previous owner. The Nokia Music Unlimited (NMU) subscription is linked to the Nokia account and the IMEI number of the device that has been used to activate the service.
Do you have another Nokia account aside from the one that is currently signed in with the device? If yes, can you remember if you have signed it in on your device?
Since the issue needs account verification, it would be best to contact Nokia Support for further assistance:
www.nokia.com/support

Unable to download corrupted files error 100000

I have 5 purchases from iTunes that will not download. Whenever I open iTunes, they begin to download, and then error code -100000 pops up saying the files are corrupted. I have tried going to users/music/itunes/itunesmusic/downloads. But the files aren't there. I read that if you can find where the files are on your system then you can delete them and re-download the intact files.
Any help would be greatly appreciated.
Thanks in advance.

This is a huge problem for Apple. It's happening to me all the time. They've given me track credits several times, and so far I haven't been able to use them all up because the new tracks that I pick to buy with my credits have the same problem!
Sometimes you can tell beforehand when a file won't download because it's corrupt, if you try to preview it it doesn't play. Other times it plays fine in preview but you can't download it.
I think these guys made some big changes to the iTunes fileservers and something went wrong. If it happens to you, go to the iTunes support page and do "live chat" and COMPLAIN LOUDLY until you get a refund or a credit, whichever you want. Sometimes they'll credit you right away and other times they'll tell you they can't. That's a lie. They can and MUST give you your choice of a track credit or a refund to your charge card for a bad app download. They've clearly been told to try to drag the conversation out and do everything to avoid refunds, but if you are inisistent they'll eventually give you one.
Be sure to go through the little survey at the end of the chat, it's the only way to get a transcript of the chat emailed to you. You definitely want the chat transcript because these guys will flat-out lie to you and you may need proof of what they said.
This whole mess has really ruined the store for me. It's entirely impulse-driven, and when it's a hassle it just makes me want to go buy from Amazon's MP3 library instead. I've had excellent luck with the iTunes Store, both for music and apps, until the Snow Leopard/iTunes 9 upgrade. Now I have a 10% failure rate for downloads.
Wake up Apple, this is COSTING YOU MONEY!

Unable to download(purchase) Lion Update from App Store

When I try to download Lion, the download sign in window appears and is populated with someone else's Apple ID. If I change the ID to mine and use my password I get 2 messages:
"We could not complete your request. There was an error in the App Store. Please try again later. (4)"
Click OK and 2nd message:
"Unknown Error"
iTunes does not exhibit this, and normal sign in to App Store shows correct ID, only the Download Authentication does this. I have been able to update other Apps just fine, this requires a purchase, and is the only difference.

Perhaps it was a display model at one time in the store and someone registered the OS in their name. I would return to the store with the Mac and show them the stranger's name that appears in the Mac App Store when you try to update Lion. Perhaps it is even an employee. Anyway, they need to set this right by you. A new Mac should not have someone else's Apple ID registered into it. That registration sent the unique identifier to Apple for this Mac and registered it to the person's Apple ID. Not cool.

HT4993 My phone is unable to download an application in the app store

What should I do?

Are you seeing an error when you try to download apps?
If the download looks like it;s going to start but just sits there, make sure you don't have any paused downloads in other apps either, like the iTunes Store.
And if that doesn't do it, try restarting your iPhone.

I have purchased a Creative Cloud Teacher Edition and I'm unable to download full versions of certain apps.

When I have a choice of apps for download, it given me a select few for full download, but about 6 others will only download as a trial. I've attempted to follow the online instructions for solving this, but the online instructions don't seem to fit the problem.

Catastrophic please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error preventing the applications from authorizing your membership.

Unable to download an app. Error in app store

Similar Messages

Maybe you are looking for