Unable to download an application on appworld?

Unable to download an application on appworld, be directly from my z10 or by scanning the QR code.
Similarly for updates applications error message.
I remove the battery, with wifi, free wifi, etc ... nothing could be done.
At first I thought was a memory problem, I still have my 10GB so the problems do not come from.
This happens with all the apps (paid or free) and I do not see or could be the problem?
-----  FRANCE --- blackberry z10 OS 10.1.0.2312 STL 100-2 --- SFR --
Impossible de télécharger une application sur appworld ?
Impossible de télécharger une application sur appworld, sois directement à partir de mon z10 ou en scannant le code QR. De même pour les mises à jour des applications message d'erreur. J'ai enlever la batterie, avec wifi, sans wifi, etc... rien y fait.
En premier j'ai penser a un problème de mémoire, mes il me reste 10 Go donc le soucis ne viens pas de la.
Cela se produit avec toutes les applications (payante ou gratuit) et je ne vois pas ou peut provenir le problème ?

Hello Pascal,
The following article will assist you with resetting your BlackBerry ID password:  http://www.blackberry.com/btsc/KB26361
Please try logging in with the new password when prompted.
Let us know if this helps.
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

Similar Messages

  • Unable to download any applications through BB App World

    Hi!!
    I have been facing a problem on the BB App World front. Each time I try to download any application through the BB App World it takes me to the Download tab in green but after I click the tab nothing happens.
    As a result I am unable to download any application on my Blackberry.
    Please help me resolve the issue.
    Solved!
    Go to Solution.

    Hi and Welcome to the Community!
    I suggest that you clear the AppWorld application cache:
    1. Open App World
    2. Go to My World
    3. Follow one (and only one!) of these steps:
    3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T
    3b. For Touch Screen Only BBs -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (
    3c. For newer (e,g., OS6 and 7) BB's, see this KB:
    KB24714 How to clear the BlackBerry App World cache
    4. AppWorld should close.
    5. If your BB locks after issuing the cache clear, perform a battery pull reboot
    6. Return to AppWorld/MyWorld (it may be sluggish while it re-synchronizes).
    If step (4) does not happen as listed, then the clear cache did not work.
    Hopefully it'll work for you! Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Every time I download a new app or update an old one it doesn't work. It gives an error message saying it is unable to download the application. I have 2 choices. Retry or done. Retry doesn't work so I press done. What can I do to fix this?

    Every time I download a new app or update an old one it doesn't work. It gives an error message saying it is unable to download the application. I have 2 choices. Retry or done. Retry doesn't work so I press done. What can I do to fix this? Someone please help!

    Try using Google's DNS instead of the one your IPS is providing.
    - To change on the iPod go to Settings>wifi and change the DNS to 8.8.8.8
    - For the computer see:
    Public DNS — Google Developers
    - Did anything happen to your router right before this started? Maybe the router is blocking the port used.

  • I'm trying to update an app on my iPod touch but it says that it's unable to download the application at this time. I've tried everything what else can I do to fix this problem??

    I'm trying to update an app on my iPod touch but it says that it's unable to download the application at this time. I've tried everything what else can I do to fix this problem??

    Try going to Settings>Store and sign out and sign back in.
    It also could be due to an Apple server problem. and yu will just have to wait and try again.

  • TS1702 When I try to install an app on my iPhone, I get either 'Unable to download / Install Application at this time' or on iTunes I get error 0xe000008

    OK, So here's the case on my new iPhone.
    A friend gifted me this app for my iPhone and it worked fine on my friends phone ( he downloaded it as well from my account and I authorized it temporarily so he could install it) but when I just tried to install the app on my iPhone, I kept getting an error, like I said in the title, either "Unable to download application (app name) could not be installed at this time" or on iTunes, I would get the error "unknown error 0xe000008" on iTunes, and the app would be un-launchable. I have tried many times to delete it and reinstall, I've tried tips from other users, disabling and re-enabling wifi, logging out and back in my Apple Store account, just about everything, even a fresh re-sync, does anybody have any ideas what to do, and what may be causing this?? This is seriously starting to frustrating me!
    Thanks!
    -Daniel

    Hello eddemas,
    Thank you for providing the details of the issue you are experiencing with apps purchased from the iTunes Store.  I recommend following the steps in this article:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/ts1389
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Unable to download any application

    i did a hard reset on nokia E7 using *#7370#. after doing that i cant find the ovi store where i can download apps...when i try to use the browser its just giving an error message ”unable to download sisx file" please help me because im no longer enjoying the phone

    have you tried going to http://store.ovi.com if not then Google for the installation sisx file.

  • Unable to download Firefox application. After 30 sec. operation timed-out

    Due to problems with IE I was advised to try Firefox, but when I try to download it, after about 30 sec. I get a message that operation timed-out. I'd like to get the application on a CD if possible?

    Hi louiserb, and a warm welcome to the forums!
    Generally, that bad img thing is either RAM, or problems with the HDD.
    Failure of APPs to open is likely Permissions problems or incomlete installs.
    At this point I think you should get Applejack...
    http://www.versiontracker.com/dyn/moreinfo/macosx/19596
    After installing, reboot holding down CMD+s, then when the DOS like prompt shows, type in...
    applejack AUTO
    Then let it do all 5 of it's things.
    At least it'll eliminate some questions if it doesn't fix it.
    The 5 things it does are...
    Correct any Disk problems.
    Repair Permissions.
    Clear out Cache Files.
    Repair/check several plist files.
    Dump the VM files for a fresh start.
    First reboot will be slower, sometimes 2 or 3 restarts will be required for full benefit... my guess is files relying upon other files relying upon other files!
    Disconnect the USB cable from any UPS so the system doesn't shut down in the middle of the process.
    The usual reason why updates fail or mess things up, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
    Some people get away without Repairing Permissions for years, some for only days.
    If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
    If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates.
    Let us know where you are after that.

  • HT4993 My phone is unable to download an application in the app store

    What should I do?

    Are you seeing an error when you try to download apps?
    If the download looks like it;s going to start but just sits there, make sure you don't have any paused downloads in other apps either, like the iTunes Store.
    And if that doesn't do it, try restarting your iPhone.

  • Unable to Download Applications from the Nokia Sto...

    hello im Hashim i cannot download app in store why
    Moderator's Note: The subject was amended as the post was moved to the correct board.

    I have two possible reasons:
    1. You don't have an active internet connection.
    2. You are not signed in to Nokia Store with your Nokia account.
    Both should be met before you can download an application from the Store. If your phone complied to these two preconditions and you are still unable to download any application, try to check if there's an update available for the Nokia Store itself. Once you go to Nokia Store, it will notify you if there's an update for the client or not. You can also use Nokia Suite to check for an update.
    If there's none, try to re-install the software of the phone using Nokia Suite, too. You can download it from here: http://www.nokia.com/global/support/nokia-suite/

  • HT202860 Forgot administrator password and unable to download applications. I have my Apple ID but it won't work.

    I forgot my administrator password and I am unable to download applications now. In particular I am trying to download Adobe Reader at the moment but my Apple ID is not enough, it is requesting another password. Anybody can help? Thank you

    Forgot Your Account Password
    For Lion, Mountain Lion, or Mavericks
        Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
         When the menubar appears select Terminal from the Utilities menu.
         Enter resetpassword at the prompt and press RETURN. Follow
         instructions in the dialog window that will appear.
         Or see:
           Reset a Mac OS X 10.7 Lion Password
           OS X Mountain Lion- Reset a login password,
           OS X Mavericks- Solve password problems,
           OS X Lion- Apple ID can be used to reset your user account password.

  • Problem with downloading apps. "Unable to download application" error.Help please!

    I'm having a major issue with updating or downloading apps. They won't download! I try to download an app, it's says "waiting", then it looks like it's about to download. Then, suddenly, the "loading"  bar gets halway filled, then it goes back to saying "waiting". This cycles about three or so times and then I get this message: "Unable to download application. Could not be downloaded at this time" with choices to be "done" or "retry".
    I have tried EVERYTHING to fix this. I tried pausing the download and restarting, I tried soft and hard resets, I tried signing out and back into the App Store, I tried resetting my settings, I tried restoring the phone as a new iPhone, nothing works! I am at my wits end! I have an appointment at the Genius bar tomorrow, but I'm hoping someone here can help me so I won't have to keep that appointment.  I've tried searching for my problem in the forums but none of the results are like mine. Could someone please help?
    EDIT: I also tried checking the iTunes queue. No purchases are stuck in the queue.

    Just wanted to update, since I can no longer edit my original post. I tried disabling bluetooth. That didn't do any good, either.

  • My iPhone3GS running iOS5 has recently been reluctant to upgrade Apps. The App store asks for my password and then marks all the Apps as being updated. Often only one or none actually update. Usually I get a message saying "Unable to download application"

    My iPhone3GS running iOS5 has recently been reluctant to upgrade Apps. The App store asks for my password and then marks all the Apps as being updated. Often only one or none actually update. Usually I get a message saying "Unable to download application" and "<app> could not be downloaded at this time - Done or Retry".
    It's not an iTunes login / password issue because sometimes one or two of the Apps will download and the others stall with the blank progress bar. The internet connection is working fine in all other respects.
    Sometimes, many restarts later the downloads will complete. Is this a known bug? Is Apple working on it? Any fixes?

    My iPhone3GS running iOS5 has recently been reluctant to upgrade Apps. The App store asks for my password and then marks all the Apps as being updated. Often only one or none actually update. Usually I get a message saying "Unable to download application" and "<app> could not be downloaded at this time - Done or Retry".
    It's not an iTunes login / password issue because sometimes one or two of the Apps will download and the others stall with the blank progress bar. The internet connection is working fine in all other respects.
    Sometimes, many restarts later the downloads will complete. Is this a known bug? Is Apple working on it? Any fixes?

  • Why does my iPod say "Unable to Download Application"? Other apps will download just fine and updating apps isn't an issue either, it's just this one app.

    A few days ago, I tried to redownload Sims FreePlay onto my iPod. I needed more room to update it to the latest update so the app just stayed on my screen but it's as if it's waiting to download. Today, I freed up a good 2GB of space on my iPod so the app should have no problem downloading. Instead of downloading, it says "Unable to Download Application" and that it could not be installed at this time. I downloaded a new app that downloaded with zero problems and I even updated an app with no trouble at all. I've also tried to delete the app so that I could just restart the download but nothing seems to work. Please help me. My progress that's stored on the cloud is going to expire either tomorrow or Saturday.

    That meassage and that you can downoad other apps indicates an Apple problem. Nothing you can do except keep trying.

  • Am unable to download/updaate ACR on windows 8.1 and CS6.  Get error "Application Manger Damaged".  Downloaded new application manager, same result.  How to proceed?

    Have just upgraded to new computer running windows 8.1 and downloaded CS6.  Unable to upload Nikon D800 raw files, but can upgrade Canon G10 raw files.  When I try to upgrade ACR, I get error message "Application Manager Damaged", so download new Application Manager with the same result.  CS6 came with ACR 7.0.0.308 which seems like it should process the D800 raw files.  How do I proceed?

    update by downloading the files directly and then applying them:
    pre cc updates:  http://www.adobe.com/downloads/updates/
    cc updates:  http://prodesigntools.com/adobe-cc-updates-direct-links-windows.html
    cc 2104 updates:  http://prodesigntools.com/adobe-cc-2014-updates-links-windows.html

  • TS1702 My app is unresponsive and when I try to open it it says "unable to download application" Fix?

    My app states "unable to download" when I try to open it. How can I fix this?

    - First Force the app to close: Hold down the On/Off button for a few seconds until a red slider appears,
    then hold down the Home button until the app quits.
    - You can also remove an app from the recents list to force it to close. See “Opening and switching
    apps” on page 18.
    - Next Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Then delete and reinstall the app.
    - Also see:
    iOS: Troubleshooting applications purchased from the App Store

Maybe you are looking for

  • How to get PDF iFilter to recognize "pdf" document_type instead of ".pdf" in SQL Server 2012

    Hi, If this isn't the correct forum for this question, I apologize. I am running SQL Server 2012 on a Windows 7 Pro (64-bit) laptop and wish to be able to perform Full-Text searches against the contents of PDF files that have been loaded into my data

  • Display Continuous Fluctuations in Input Data in Module Pool Screen

    Dear All, We are working on a Weighbridge Interface scenario, where the weighbridge is sending data to a digitizer, which is connected to the COM port of a PC. The objective is to read the data from the digitizer, and display in a Module pool screen.

  • Email Account is unavailable - Mail App windows 8.1

    Hi i have used mail app in win8.1 for a while and it works, but someday it stops working, tried all methods but no result i tried everything, windows diagnosis tool, uninstalling and installing mail app, clean boot,  update mail app, disabling antivi

  • Printer wont print.

    The problem is that i cant print from my windows machine to my mac mini(where printer is aded(HP photosmart 8100 serie)). I can print from mac mini, but from windows it sends to mac, the mac sees it and does nothing and after a wile the file disappea

  • HELP , SQL-AND

    Hi everyone: Here i have a table: create table cap_binding ( test_ser_id NUMBER(10) not null, test_cap_id NUMBER(10) not null, cap_binding_id NUMBER(10) not null, constraint PK_CAP_BINDING primary key (cap_binding_id) insert into cap_binding values(6