Unable to download an ebook to my home PC
I am currently taking a course with the National Institute of Government Purchasing (nigp). the ebook I am trying to access and download is "Legal Aspects of Public Procurement". I have downloaded Adobe Editions already. I have followed the e-mail instructions from nigp on how to download the book but it does not work. I keep getting the following error message "A DEPT_NO_TOKEN"; I have an Adobe ID, I have authorized this computer, and used the e-mail. This has been a frustrating experience.
Please check the following:
1. Open the file in Adobe Digital Editions.
2. Go to File -> Item Info
Check under permissions, Copying permission
Thanks
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I recently bought a KoboGlo ereader. Several days ago I bought an ebook from Booktopia. However I was unable to download the ebook onto my new ereader. I was told that I needed to load Adobe DRM which I did. When I contacted Booktopia they told me that when I authorised my Adobe DRM I should have "select 'Booktopia' next to Vendor ID, and then log in using your Booktopia account details ie email address [email protected] and your Booktopia password as the password."
I erased my Adobe DRM software from my computer and reloaded it but I seem to be unable to convince your software that I want to start over... it keeps telling me that I am using an ID and password that was used to authorise another computer!
What do I do?
A frustrated customer!
Bob Ross
[email protected]In order to make your posts easier to read I suggest that you not type in all caps.
The operating system on your Gateway system is Windows based, as are all of the applications that you had installed. Your iMac uses the Mac OS X operating system. The applications on your external hard drive that you pulled from the Gateway system will not directly run on your iMac. One option is to purchase Mac OS X versions of the software where possible, or your can install Window's on your iMac and have the capability to use both Mac OS X and Windows.
Since you are a new Mac user it may be best to go back to your place of purchase and spend some time learning about your options for transferring your data and options. According to the Stamps.Com website, they apparently don't make a Mac OS X version of the software, but they supposedly allow you to print directly using the Mac's web browser. Microsoft sells a Mac OS X version of their Office suite which you can view at http://www.microsoft.com/mac/products.
Here's some more information that helps people like you who are converting from Window's to the the Mac OS X environment. There is some learning to do, but like me, I think you'll like it once you have everything configured correctly.
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Unable to download my ebook to my nook
i bought windows 7 i installed the adobe digital editions to download my ebooks from the public library when i select a book and try to drag it to my nook for some reason adbode reader comes on telling me adobe reader could not open the book (2)..ascm! because it is either not a supported file type or because the file has been damaged i never had this problem when i had windows xp i also down loaded the media overdrive console when i called the ny library tech support they seem to think that the nook idoes not recognize adobe editions
CS2 will not run on modern Macs. It is not designed to.
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It will not install on new Intel based Macs running OS X 10.9.x (Mavericks). -
Why is Adobe Digital Editions unable to download an ebook from my local library?
Adobe Digital Editions will not let me download an ebook from my local library. Have done this many times in the past but now it won't let me. Why?
This is the Reader forum. The Digital Editions one is here:
http://forums.adobe.com/community/adobe_digital_editions -
Unable to download library ebooks to Adobe Digital Editions....
I have always been able to do this. Have not used it for a couple months and now after downloading the library ebook, the book does not show on the ADE "screen". How can I fix this? I miss my library books! TIA
I was having the same problem with the same error message which was quite frustrating, but I finally got it to work. Trying another browser did not work, trying to remove and reinstall the software did not work either. What finally worked was deauthorizing the computer and then authorizing it again. However, that was not so simple as every time I tried within Digital Editions it would not let me, kept giving me a message saying 'try again sometime later'. So, then I typed in something like 'can't deauthorize computer' and that is where things started working. Someone left instructions for deauthorizing on another post which I have pasted below for your convenience. Once I went through these steps I went back to digital editions, authorized the computer, and I was finally able to download my library books - was quite a frustrating process!
If due to some reason, you are unable to deauthorize ADE, follow the below steps:
Mac: Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
ADE will be deauthorized now.
Now Authorize ADE again.
Windows:
Choose Start > Run.
In the Open text box, type regedit and then press Enter. The Registry Editor opens.
In the left pane of the Registry Editor, locate the following registry key:
HKEY_CURRENT_USER\Software\Adobe\Adept
Right-click the Adept key and choose Delete.
In the Confirm Key Delete dialog, click OK.
Your authorization will be deleted.
ADE will be deauthorized now.
Now Authorize ADE again. -
Unable to download book I purchased?
Hello,
I recently purchased a book through Blackwells, and I received the link to download the book. I opened it, but it said I needed Adobe Digtal Editions installed. After installing it and authorising my computer with my Adobe ID, I then went back to the download link and attempted to download it.
I get the following message;
What's going on? I'm unable to download my eBook, which I've purchased.I have been asking this same question for two weeks now...ever since I upgraded to iOS 5. I have backed up, synced, deleted iBook app then reinstalled, restarted iPad, reinstalled newest version of iTunes with and without firewall on my PC...all of this several times. ALL other apps work fine, but iBooks will not download from iCloud
No one has replied here, and apple support has sent me links to pages describing how to do all these things I've already done!
I still have NO access to any of my iBooks orbPDFs (75+). I hope someone can help us. This is extremely frustrating. Ive had to repurchase ebooks from other vendors so I can complete my university assignments. -
unable to download library ebooks from the adobe digital reader to my kobo. a message comes up this copy not allowed
This is the Reader forum. The Digital Editions one is here:
http://forums.adobe.com/community/adobe_digital_editions -
I am unable to download itunes on 32 bit Vista home premium
I had an older version 9 of Itunes on my Vista 32 bit home premium windows pc and has acquired the latest ios 6 Ipod touch but Itunes dows not recognise it and I was unable to sync it. The itouch driver installed on pc and a message comes comes up shortly that Ipod touch need to download Itunes versin 6.3,1 but i am unable to dowanload it onto Ipod touch itself as it needs to be sync with Itune on PC, but it does not recognise devices. I tried installing update but it does not want to complete and I followed online instruction to uninstall all Itunes and related software which i had done but now I am unable to download Itunes at all. Is there anyone who has a solution to this problem?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
unable to download previous purchases to my pc when i click on the quick link section on the itunes store home page
What happens when you click the link?
In what country are you? -
Why unable to download ebooks from library?
why unable to download ebooks from library?
Didn' t rip the music. It was music I loaded from purchased cd's. It is loaded on my iPod. However, when I tried to sync my iPad from my music library, it indicates that the original source of the music cannot be located. So how do I get these some 500+ songs on my iPad?
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recd following error when attempt to open ebook using ADE 4.0 : "Unable to Download. Error getting License. License Server Communication Problem: E_LIC_LICENSE_SIGN_ERROR" iMac 10.8.5 Chrome Version 37.0.2062.124
chat with customer service at book company i purchased file:
"Me: I installed the proper adobe software, adobe digital editions 3.0 (now have updated to 4.0) on my mac running os 10.85 however I am getting the following error code when i try to open the file:
"Error getting License. License Server Communication Problem:
E_LIC_LICENSE_SIGN_ERROR"
Charles P.: Okay, what you need to do unfortunately, is contact Adobe at http://www.adobe.com and they will need to get your license issue resolved.
Charles P.: Is there anything else I can assist you with today?
Me: title of error is Unable to Download
Me: i dont see how that would be an adobe problem?
Charles P.: I understand, but it appears that the reason for the download issue is because of the license error the license is related to the Adobe Digital editions software. I understand how this could be confusing but it's due to the authorization of the ADE software. Adobe would need to correct your account issue with the license
Me: ok but i thought this was a free license from adobe??!! this is just a digital editions reader, right??
Charles P.: That is correct it is a free license but your account has to be associated with one license and yes the Digital edition is a ebook reader that our ebooks use for you to viewWell, just for the halibut I tried opening the book again today and , GLORY BE!, it worked.
Guess it may have taken overnight for Adobe to OK my license to their free ADE software. Also works now using Bluefire app as the reader on my android phone, although it was a pain
to get the book file in the right file folder for bluefire to see it.
I hope that time also heels the issue with all other Error Getting License users.
panman -
Unable to download Error getting License. License Server Communication Problem: E_ACT_NOT_READY. Cannot open ebooks on my Adobe DE. How do I fix this?
I had the exact same problem & this worked for me. All I needed was the first step. Good luck!!!! (copied from another thread):
"Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
Uninstalling and reinstalling does not help, and indeed installation can even trigger this state.
Unfortunately, it often then gives misleading error messages about what is wrong.
A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
Another is "E_AUTH_NOT_READY"
This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your (old) Adobe ID.
In extreme cases on the mac, the following extra step has helped some people. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0 -
Unable to download podcasts on home network thru router on broadband modem
HELP!
In the last month or so, I am unable to download podcasts thru out home network. Have 2 imacs, one connected wirelessly (N) and one ethernet on a Belkin Router connected to a Motorola Broadband Modem (DHCP). When podcasts are refreshed and begin to download, the downloads often stop. My research reveals that the podcast downloads cause all the machines on the network to become disconnected from the router with the exception of a TIVO connection. Thus no internet access across the VPN. The router remains connected to the internet, and if restarted, the network machines are restored. Wondering if I need to configure a Proxy Server for the VPN and for ITunes handshaking? Guidance appreciated.Updated information: It appears, according to the Belkin Firewall Security Log, that the podcast downloads are being interrupted by the router which lists the event as a DoS Attack from my ISP address registered to the internet service provider (Comcast). Gathering this is based on high udp activity on port 80 (Can you tell I a over my head here?). I know I can configure certain port privileges in the firewall settings, downloaded the apple port sheets somewhere.......
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Unable to download ebook to Galaxy tablet
I have authorized my Galaxy 2 tablet, however, lately I cannot download an ebook. I went online with my PC to verify my adobe id and find I have no reader registered there. I tried to register the galaxy with the serial number and keep getting the response: please enter serial number (the input was the correct number) What can I do?
Thank you - I actually got it to work by downloading and using Firefox!
"Claudio González" <[email protected]> wrote:
Claudio González http://forums.adobe.com/people/Claudio+Gonz%C3%A1lez created the discussion
"Re: Unable to download ebook to Galaxy tablet"
To view the discussion, visit: http://forums.adobe.com/message/6028777#6028777 -
My wife's i-pad 3 was just downloaded with the latest iOS6 and she's now unable to join our wifi network at home. Can anyone help?
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom
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