Unable to download app after payment

I purchased 'Documents to go' premium edition, for my torch 9800,through app world on 11 january 2012. But after purchase of the software through visa credit card for Rs. 555, I got a popup saying that there was a error in the credit card transaction, whereas my bank has done the payment. Now I don't know how to download this software and I have even made the payment.
Kindly help.

Since you said you already purchased it try redownloading it by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise contact iTunes.
Apple - Support - iTunes - Contact Us

Similar Messages

Unable to Download Apps after going through all the troubleshooting. What do I do next?

Unable to Download Apps after going through all the troubleshooting. What do I do next?

Also, see here
http://decipher-media.blogspot.co.uk/2011/05/itunes-sync-vs-backup-how-to-ensure -you.html
http://support.apple.com/kb/HT4946

Unable to download apps after purchase-in-app

I've been trying to download apps but its unable after i purchased lives in "two dots" app. Then i couldnt able to download any apps because appstore sent me the error message abt the billing. Eventhough i tried and tried to use the same billing method and address (like the last time i used) but it was decliend though my bank account still have balance. Then i try to use another account to download still cannot and it pop up with unable to download app at thiis time message again!
Further more, i found support help and answered in Apple website not work for me. And it ve been nearly a month since this problem happens. thanks its ip5s.

You're either going to have to enter another payment method or contact Apple Support to get this resolved.

HT4972 Unable to download apps after updating iPhone to iOS5

Updated my iPhone with iOS 5 and now I don't seem able to download any apps. When I try to download Kindle app, I get a message that it requires iOS 3.2, HBO GO requires 4.2, Apple's iBooks requires 4.2 (even Apple's own apps don't work!). Anu ideas?

You're either going to have to enter another payment method or contact Apple Support to get this resolved.

Unable to download apps after iOS7 update

Hi,
After updating my iPad 3 to iOS 7, I can't download any apps from the app store. I've tried signing out and in from the app store but it did not work. Could this be a bug after the update?
Thanks

Apple's servers have been swamped since yesterday's release of iOS 7. Even the iTunes Store is/was showing signs of oddness with your apps needing updates not showing at all or when finally downloading the update, would stall and just sit there. All you can do is keep trying. Hopefully things will ease off today and into tomorrow.

Unable to download app after I changed incorrect credit card information

So I wanted to make an in-app purchase, but then as I was about to buy it, I realized some of my credit card info was wrong, so I changed it. Afterwards, there was an error, but I got an email telling me I downloaded the app to the previous card info, but when I tried to make the purchase again, it wouldn't download...
Do I have to wait...or...?

Since you said you already purchased it try redownloading it by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise contact iTunes.
Apple - Support - iTunes - Contact Us

Hi I am having problems downloading and updating apps on my iPad and iPhone. The message cycles between waiting and loading then I get an error message saying unable to download app. Eventually,after many attempts it works.

Hi Guys - for a few days I have been having problems downloading and updating apps on my iPad and iPhone. The message cycles between waiting and downloading then eventually says unable to download app. Sometimes after many attempts it wil eventually work. I tested it on an old iPhone 3G and got the same problem so it is not an iOS 5 issue. My WI-FI connection is working fine. I was wondering if this is an App Store problem? Anyone else in the UK having this problem?

Hi John
iTunes Support wasn't of any use to me.
I have also been having another problem - with BBC iPlayer and other video streaming not working due to insufficient bandwidth, despite my overall download speed being consistently around 50Gb. This is also affecting AppleTV downloads
I am using Virgin Media as my ISP, and was wondering whether you do as well. This might be the common thread.
-Bernard

N8 Ovi Store unable to install app after downloade...

Hi all,
Ovi Store in my N8 unable to install app after downloaded. App are succefully downloaded but hang when start installing, i follow the prompt instruction in N8, which is click Smart Installer but prompt same installation process box & the box disappears after that without a successful installation.
App face above problem include Lyrics, Youtube Downloader, Different Tack.
My Nokia N8 firmware details :
Release : PR1.1
Software Version : 013.016
Product Code : 059D1F9
Ovi Store version : 2.06.00042
I'm not sure app at above are Qt app or not. Is it current firmware PR1.1 in N8 doesn't support Qt app yet? Anyboby has idea what's wrong for the Ovi Store?
If you find this post helpful, please show your appreciation by clicking the Kudos star at the left. If it provides you the solution, please click on the GREEN Accept as Solution button at below
Solved!
Go to Solution.

It can be solved by 5 steps :
1. Close Ovi Store and uninstall app using Application Manager.
2. Clear your browser cache data (Nokia browser>Options>Clear privacy data>All).
3. Go to file manager to clear installed app file (Menu>Application>Office>File Manager>Options>Find>Select Drive C or E depends where you install the app>Root folder>Type app name you want to remove>Delete founded file).
4. Restart your phone.
5. Open Ovi Store and install the app again.
Hope this can help you.
If you find this post helpful, please show your appreciation by clicking the Kudos star at the left. If it provides you the solution, please click on the GREEN Accept as Solution button at below

TS3297 After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?

After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?

After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?

Apps wont update after iOS 7.0.2 says "unable to download app".

iPad 2 just did the iOS 7.0.2 upgrade.
24 of my apps are grayed out and unable to use. I try to update all in the app store and it says, "Unable to download app. Could not be installed at this time" and gives me the option of Done or Retry.
I also cannot download new apps.
I have tried:
1. signing out and signing back in. credentials are correct.
2. no restrictions are enabled.
3. hard restart.
4. normal powerdown.
5. Wifi conneciton is good. verified using other streaming apps that do work.
6. 4 gigs of room still on the ipad.
Only thing I have tried is resynching with my computer.
Help! What should I do!?!

There must be a real solution. I am not going to randomly delete all my apps one by one hoping that by coincidence it kick starts the waiting ones... I did this in the beginning to check what was going on and it didn't help. I think it is an apple bug and apple needs to fix it. I thought this was an apple support site and not just a place where people give random hunches (sorry, I don't want to be respectless, and I appreciate your attempt to help). I don't know how to get in touch with apple.

Why cant I download apps after restoring from a backup? How to fix?

After I restored my ipod from a backup a month ago, my ipod wont let me download apps. It says "Unable to download app at this time". The thing is I can download when connected to my computer, and when new apps are downloaded on my other devices, they auto-download onto my ipod (Like they did before the restore from the backup) How can I download apps again without connectig to my computer or downloading them on other devices?

Have you tried when connect to another network?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings

HT4972 I am unable to download apps because my iOs is not up to date. No update shows up in my General settings, how do I update my iPad?

I am unable to download apps because my iOs is not up to date. No update shows up in my General settings, how do I update my iPad?

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 4: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you are updating using wifi, locate your iPad close to your router so you don't get a wifi dropout (can cause update corruption).
 Cheers, Tom

Unable to update apps after software update

If I try to update my apps or download new one I get, : unable to download app, (app) could not ne downloaded at this time"
I didnt have this issue until after the sodtware update.
thank you

Hello archerobx
If you are having issues with the App Store, the article below will assist with making sure that you can access both the iTunes and App Store with updates and purchases.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Unable to download app at this time.

Hello, today I was downloading some apps but after some time I got an error showing that "Unable to download app" The app cannot be downloaded at this time. I tried retrying but no use. I tried all the methods of troubleshooting. I resetted my network settings and also all contents and settings but the error was the same. Then I tried downloading apps with my carrier network it was fine, but I can only download 100MB with the carrier nework I was able to download with carrier before the reset as well. I tried changing the date and all other Wi-Fi troubleshooting. This error just occured today. Any help would be appreciated.

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can’t connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

"Unable to download App. App could not be downloaded at this time"

On my registered iPad, the "free" iPhoto and iMovies are listed in my purchased Apps but when I try to download them it says "Unable to download App. App could not be downloaded at this time" I tried rebooting and logging out of the App Store and back in. No luck

Hi Dellie909,
Welcome to the Support Communities!
The articles below may be able to help you with this.
About Free Apple Apps for iOS 7 compatible devices
http://support.apple.com/kb/HT5913
iPhoto, iMovie, Pages, Numbers, and Keynote are free on the App Store for qualifying iOS 7 compatible devices activated or purchased after September 1, 2013.
The first time you launch the App Store in iOS 7 on your qualifying new or factory refurbished iOS device, you will be offered iPhoto, iMovie, Pages, Numbers, and Keynote for free in addition to other free software from Apple. When you tap Download All and sign in with your Apple ID, the apps will download to your device and appear in your store account. If you tap Not Now when you see the offer, you can search for the apps in the store and download them one at a time for free.
Note: If you aren't connected to WiFi when you accept the apps, any apps larger than 100MB will download when you have a WiFi connection.
If your new qualifying device came with iOS 6 installed, you will be offered the apps after you update to iOS 7.
If you already purchased and downloaded all the apps, they won't be available for free. You will, however, be eligible to download the updated versions.
If you have a computer, you can view your iTunes Store account and request assistance by following the instructions below:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
I hope this information helps ....
Happy Holidays!
- Judy

Unable to download app after payment

Similar Messages

Maybe you are looking for