Unable to download app at this time.
Hello, today I was downloading some apps but after some time I got an error showing that "Unable to download app" The app cannot be downloaded at this time. I tried retrying but no use. I tried all the methods of troubleshooting. I resetted my network settings and also all contents and settings but the error was the same. Then I tried downloading apps with my carrier network it was fine, but I can only download 100MB with the carrier nework I was able to download with carrier before the reset as well. I tried changing the date and all other Wi-Fi troubleshooting. This error just occured today. Any help would be appreciated.
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can’t connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom
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Tap iTunes Store, App Store, or iBooks Store.
At the bottom of the Featured page, tap Sign In.
If you're already signed in, skip to step 5.
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Now do a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank then power ON again in the normal way.] It is 'appsolutely' safe!
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Please help me to solve my problem..
Make sure you don't have any paused installs or downloads in other apps, like the App Store or iTunes Store.
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I don't understand why? It won't even let me download music from iTunes?
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
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Settings > General > Network > Reset Network Settings.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Has any of this been tried?
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Ever since ios7 upgrade I frequently get an error message "unable to download app at this time". I've tried resetting settings as mentioned in other threads. Also tried refreshing ios completely, that worked, but then the error resurfaced.
Hello there, roman.
The following Knowledge Base article offers up some great steps to use for troubleshooting your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Particularly:
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Unable to download apps after purchase-in-app
I've been trying to download apps but its unable after i purchased lives in "two dots" app. Then i couldnt able to download any apps because appstore sent me the error message abt the billing. Eventhough i tried and tried to use the same billing method and address (like the last time i used) but it was decliend though my bank account still have balance. Then i try to use another account to download still cannot and it pop up with unable to download app at thiis time message again!
Further more, i found support help and answered in Apple website not work for me. And it ve been nearly a month since this problem happens. thanks its ip5s.You're either going to have to enter another payment method or contact Apple Support to get this resolved.
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Error "unable to download app try again"
I can't download any applications from the App Store when I do an error appears "unable to download app at his time" I have just did a factory restart and it still haven't resolved the issue. I am trying to download the iWork suit that I previously paid for.
Hello Barry,
Thank you for the details of the issue you are experiencing with the App Store on your iPad. I recommend following these steps for the issue you are experiencing:
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thank you for using Apple Support Communities.
Best,
Sheila M. -
HT5642 Unable to download app this time error while downloading app please help!!!
when i download some app from apps store i get the following error
"Unable to download app this time error while downloading app" please help!!!
i ve tried these Things but
didnt workout yet
1) i tried hard reset
2)i tried logout/login Itune & appstore
3)Connected to pc and rest setting Network and Full Rest
all of no use... i dont want to update my softwre from IOS 6.0
Plx help!1Hey Prahaladvatsan,
Thanks for the question. If I understand correctly, there is a blank app icon on the home screen. It looks like you have already done some troubleshooting. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
Thanks for using Apple Support Communities.
Have a good one,
Mario -
"Unable to download App. App could not be downloaded at this time"
On my registered iPad, the "free" iPhoto and iMovies are listed in my purchased Apps but when I try to download them it says "Unable to download App. App could not be downloaded at this time" I tried rebooting and logging out of the App Store and back in. No luck
Hi Dellie909,
Welcome to the Support Communities!
The articles below may be able to help you with this.
About Free Apple Apps for iOS 7 compatible devices
http://support.apple.com/kb/HT5913
iPhoto, iMovie, Pages, Numbers, and Keynote are free on the App Store for qualifying iOS 7 compatible devices activated or purchased after September 1, 2013.
The first time you launch the App Store in iOS 7 on your qualifying new or factory refurbished iOS device, you will be offered iPhoto, iMovie, Pages, Numbers, and Keynote for free in addition to other free software from Apple. When you tap Download All and sign in with your Apple ID, the apps will download to your device and appear in your store account. If you tap Not Now when you see the offer, you can search for the apps in the store and download them one at a time for free.
Note: If you aren't connected to WiFi when you accept the apps, any apps larger than 100MB will download when you have a WiFi connection.
If your new qualifying device came with iOS 6 installed, you will be offered the apps after you update to iOS 7.
If you already purchased and downloaded all the apps, they won't be available for free. You will, however, be eligible to download the updated versions.
If you have a computer, you can view your iTunes Store account and request assistance by following the instructions below:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
I hope this information helps ....
Happy Holidays!
- Judy
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