Unable to download App - iPhone 5c (iOS 7.1)

Hi, I am trying to update / download app from App Store on my iPhone, but getting this message again and again "Unable to download app" - Done. Retry.. Please help!

Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If that doesn't help, tap Settings > General > Reset > Reset Network Settings
You will have to re enter your Wi-Fi password.
No data is lsot due to a reset.

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HT4972 I am unable to download apps because my iOs is not up to date. No update shows up in my General settings, how do I update my iPad?

I am unable to download apps because my iOs is not up to date. No update shows up in my General settings, how do I update my iPad?

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 4: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you are updating using wifi, locate your iPad close to your router so you don't get a wifi dropout (can cause update corruption).
 Cheers, Tom

Hi I am having problems downloading and updating apps on my iPad and iPhone. The message cycles between waiting and loading then I get an error message saying unable to download app. Eventually,after many attempts it works.

Hi Guys - for a few days I have been having problems downloading and updating apps on my iPad and iPhone. The message cycles between waiting and downloading then eventually says unable to download app. Sometimes after many attempts it wil eventually work. I tested it on an old iPhone 3G and got the same problem so it is not an iOS 5 issue. My WI-FI connection is working fine. I was wondering if this is an App Store problem? Anyone else in the UK having this problem?

Hi John
iTunes Support wasn't of any use to me.
I have also been having another problem - with BBC iPlayer and other video streaming not working due to insufficient bandwidth, despite my overall download speed being consistently around 50Gb. This is also affecting AppleTV downloads
I am using Virgin Media as my ISP, and was wondering whether you do as well. This might be the common thread.
-Bernard

Just bought the new i phone 4s, set up my apple id, verified with email. I can sign into it on the computer no problem but cannot get to it through iphone. Unable to download apps or music. let me know if anybody has any solutions, thanks

Just bought the new i phone 4s, set up my apple id, verified with email. I can sign into it on the computer no problem but cannot get to it through iphone. Unable to download apps or music. let me know if anybody has any solutions, thanks

If you have an old ID in Settings>iCloud as a result of updating to iOS 7, to change it you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change (you should need to verify the old account). Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Unable to download app on iPhone 4

I have restored my iPhone to the factory settings(Current ver 7.1.2 (11D257)) . While installing any application from App Store it shows message as "Unable to Download App could not be downloaded at this time" though it works from iTunes connected to PC. Same with Safari browser, it gives message as "cannot open the page you are not connected to internet". I tried reconfiguring my ISP WI Fi Router, where as my other 2 Phones and laptop are browsing internet with no issues. Provided Static IP to the iPhone. Done Hard Rest of iPhone several times. Countless Switch Off - Switch On.
I found one catch here if I disconnects WI FI & use Cellular Data it works fine & If I remove the SIM Card from iPhone & use Wi Fi then also it works fine.
One more thing, couple of days after restoring iPhone I tried to restore it again but why it is trying to download entire 1.13 GB update again & again? whereas it has already have the same one installed?
Please suggest what more I need to do?

Hey there Mestrya,
It sounds like your one iPhone 4 is having issues downloading or using internet on a Wi-Fi connection even after resetting your phone and modifying your router settings, but other devices work without issue. I would recommend for you the following article to help resolve this, named:
iOS: Troubleshooting Wi-Fi networks and connections - Apple Support
Thank you for using Apple Support Communities.
All the best,
Sterling

Unable to download app through iphone

Ever since ios7 upgrade I frequently get an error message "unable to download app at this time". I've tried resetting settings as mentioned in other threads. Also tried refreshing ios completely, that worked, but then the error resurfaced.

Hello there, roman.
The following Knowledge Base article offers up some great steps to use for troubleshooting your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Particularly:
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Apps wont update after iOS 7.0.2 says "unable to download app".

iPad 2 just did the iOS 7.0.2 upgrade.
24 of my apps are grayed out and unable to use. I try to update all in the app store and it says, "Unable to download app. Could not be installed at this time" and gives me the option of Done or Retry.
I also cannot download new apps.
I have tried:
1. signing out and signing back in. credentials are correct.
2. no restrictions are enabled.
3. hard restart.
4. normal powerdown.
5. Wifi conneciton is good. verified using other streaming apps that do work.
6. 4 gigs of room still on the ipad.
Only thing I have tried is resynching with my computer.
Help! What should I do!?!

There must be a real solution. I am not going to randomly delete all my apps one by one hoping that by coincidence it kick starts the waiting ones... I did this in the beginning to check what was going on and it didn't help. I think it is an apple bug and apple needs to fix it. I thought this was an apple support site and not just a place where people give random hunches (sorry, I don't want to be respectless, and I appreciate your attempt to help). I don't know how to get in touch with apple.

In iOS8 I receive an "Unable to Download Apps" for apps that are no longer in App Store and cannot delete it from iPhone 6, how do I resolve?

I keep receiving an "Unable to Download Apps" error pop-up on my iPhone 6 for two apps. Neither app is in the App Store anymore. I held down the icon/badge for the app but when I click on the "x" to try to delete the app it will not let me because "" cannot be found. I tried to delete it from iTunes but the only selections I have next to the app are "Install" and "Will Install" but no remove. How do I get these banners to stop appearing and my phone to stop trying to download the two apps?? It is sucking my battery down.

Go into iTunes, create a backup without Apps included, and then use that backup on your phone. Fixed the issue for me, and it didn't even seem to remove the apps like I thought it would. If it does remove the apps you can simply redownload them without too much trouble.

Unable to download apps to iphone...

Hi, I am unable to download apps to my iphone. It has allowed me to download two free apps two days ago. It is now giving me invalid address over and over. I have checked to make sure all is correct and it is. I do not have a credit or debit card. I am using a reloadable american express card. I am new to this so all the help I could get would be greatly appreciated.
Thanks...

Hi,
I have also been having this trouble since I upgraded to OS 3.0
Before I was able to download apps over 3G but not it seems that i have them same problem where it tries to download it a few times then gives up. Sometimes I am able to download 1 app but then it wont do the rest. Such as when updating apps, itll do the first one on occasion then wont be able to do the rest.
I am able to download them over wi-fi fine and am also able to sync them from my computer to iphone. I have also tried different locations over 3G and have no change.
Any help would be appreciated.
Regards
Alex Rowe

I was unable to download apps into my iPad 2 and it was running iOS 6.1.3

Hello
I am Lalith,I purchased iPad 2an year ago.i was unable to download apps from AppStore.it was asking password when I entered it was starting the app download but showing only waiting but was not downloading.i had same problem earlier ago as suggested by apple community I booted by device and I worked.
But this time it doesn't work.so suggest me something to solve this problem

Check your connection if it's working properly :)

HT5642 Unable to download app this time error while downloading app please help!!!

when i download some app from apps store i get the following error
"Unable to download app this time error while downloading app" please help!!!
i ve tried these Things but
didnt workout yet
1) i tried hard reset
2)i tried logout/login Itune & appstore
3)Connected to pc and rest setting Network and Full Rest
all of no use... i dont want to update my softwre from IOS 6.0
Plx help!1

Hey Prahaladvatsan,
Thanks for the question. If I understand correctly, there is a blank app icon on the home screen. It looks like you have already done some troubleshooting. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
Thanks for using Apple Support Communities.
Have a good one,
Mario

Unable to download apps over wifi

iPhone 64GB running ios 8.1
unable to download app" over wifi but over 3G it works fine
tried signout apple id and restarting the phone

Hi saymjuke,
Welcome to the Apple Support Communities!
I understand that you are trying to download applications from the App Store on your iPhone but cannot unless you download them using your cellular connection. In this situation, I would suggest the troubleshooting steps outlined in the attached article. I know your issue is not the same as what is outlined in the article, but the steps within should still assist you. Please let me know if the issue continues.
Can't connect to the iTunes Store - Apple Support
Cheers,
Joe

Unable to download/update apps, lost App World from BB9780 and unable to download App World again

Hi, I see posts about this subject but none have helped me so far. I seem to have accumulated 3 issues
Since a couple of weeks I am unable to download apps from the app world or update apps from the app world.
1. unable to download / update apps from App World
The progress bar of the download progresses some and the it hoves me the error "There was a problem during installation, please try again".
2. While trying to fix this issue 1, the App World icon has disappeared from my BB9780. On the desktop software I see that the App World stll shows as installed on my device (version 3.1.1.121). a search on my device shows nothing though.
3. I try to fix the issue 2 by reinstalling the App World. Everything goes well untill the language selection. Final message is whether I want to replace version 3.1.1.121 with version 3.1.1.121? When continuing I receive the error "Download failed". Detailed error mesage: "909 Application authentication failure".
Please help me how to fix this. I have tried:
-battery pulls
-security wipes
-time zone synch
nothing seems to help.
Thanks in advance. Rob

Hi, jimac.1729.
Thank you for visiting Apple Support Communities.
I understand that you are unable to download or update an App. Sometimes simply forcing all apps to close and restarting the device can resolve this issue. Also, try going through the steps outlined below.
Force an app to close in iOS
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update(iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Can't connect to the iTunes Store
-Jason H.

I am unable to download app from appstore

I am unable to download app on my iphone the circle comes n just hungs up i have waited for hours but itz still in a same position i am using ios8 kindly help me out in solving my problem

Hi, simranjeet.sachdev.
Thank you for visiting Apple Support Communities.
Try forcing all open applications to close and restart the device. Once this is done test to see if you can download applications.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
Cheers,
Jason H.

HT4759 I am using the first Mac book air manufactured by apple.i am unable to sync my iphone 4 (ios 7) with it.Nor am I able to sync all my devices through icloud.

I am using the first Mac book air manufactured by apple.i am unable to sync my iphone 4 (ios 7) with it.Nor am I able to sync all my devices through icloud.

If you are indeed using 10.5.8 as indicated in your signature you will first need to upgrade to Snow Leopard; this is available in the Online Apple Store. You will then be able to uprade to Lion - again available in the Online Store where you will get a code to enable download from the App Store in Applications. This will enable you to use iCloud and run the latest iTunes.

Unable to download App - iPhone 5c (iOS 7.1)

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