Unable to download apps (keynote,pages,etc)

After clicking on app icon, an error appears "unable to download app "pages" could not be downloaded at this time. Done/Retry. How can I download these apps?

Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If that doesn't help, tap Settings > General > Reset > Reset Network Settings
You will have to re enter your Wi-Fi password.
No data is lost due to a reset.

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Reset iPad unable to download free Keynote, Pages etc

I have an ipad mini from my colleague. It has been reset and all data erased but I'm unable to get the free Keynote, Pages etc after I set up using my Apple ID

Those apps are not free for old devices. You get them free with a new device.

Unable to download iPhoto n pages app by apple for free in my 5c!

I bought 5c last week and i was trying to download free apps by apple for 5c and 5s (ilife and iwork apps).
I am unable to download iphoto and pages for free!

See this document: http://www.imore.com/how-get-all-iwork-apps-iphoto-and-imovie-free-eligible-ipho ne-or-ipad
Is it because I am using old Apple ID made two years ago for my MacBookPro?
Have you changed the AppleID on your device? Use the same ID you initially used.
Also, try this advice by Fornate:
I talked with Apple support and here's what worked for me: go to settings - itunes and app stores, and sign out. Then go back to the App Store and search for one of the apps. They will list as free, and once you start the download it will ask you to sign in to associate it with your account. Just rinse and repeat!

"Unable to download App. App could not be downloaded at this time"

On my registered iPad, the "free" iPhoto and iMovies are listed in my purchased Apps but when I try to download them it says "Unable to download App. App could not be downloaded at this time" I tried rebooting and logging out of the App Store and back in. No luck

Hi Dellie909,
Welcome to the Support Communities!
The articles below may be able to help you with this.
About Free Apple Apps for iOS 7 compatible devices
http://support.apple.com/kb/HT5913
iPhoto, iMovie, Pages, Numbers, and Keynote are free on the App Store for qualifying iOS 7 compatible devices activated or purchased after September 1, 2013.
The first time you launch the App Store in iOS 7 on your qualifying new or factory refurbished iOS device, you will be offered iPhoto, iMovie, Pages, Numbers, and Keynote for free in addition to other free software from Apple. When you tap Download All and sign in with your Apple ID, the apps will download to your device and appear in your store account. If you tap Not Now when you see the offer, you can search for the apps in the store and download them one at a time for free.
Note: If you aren't connected to WiFi when you accept the apps, any apps larger than 100MB will download when you have a WiFi connection.
If your new qualifying device came with iOS 6 installed, you will be offered the apps after you update to iOS 7.
If you already purchased and downloaded all the apps, they won't be available for free. You will, however, be eligible to download the updated versions.
If you have a computer, you can view your iTunes Store account and request assistance by following the instructions below:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
I hope this information helps ....
Happy Holidays!
- Judy

Unable to download apps ipad

my ipad 2 is not able to download apps from the app store.it always shows the message that "unable to download app" etc... this problem was from iOS 6 and now iOS 7 but the same problem.plz help me......eager to download apps

Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If that doesn't help, tap Settings > General > Reset > Reset Network Settings
You will have to re enter the Wi-Fi password.
No data is lost due to a reset.

Unable to download/update apps, lost App World from BB9780 and unable to download App World again

Hi, I see posts about this subject but none have helped me so far. I seem to have accumulated 3 issues
Since a couple of weeks I am unable to download apps from the app world or update apps from the app world.
1. unable to download / update apps from App World
The progress bar of the download progresses some and the it hoves me the error "There was a problem during installation, please try again".
2. While trying to fix this issue 1, the App World icon has disappeared from my BB9780. On the desktop software I see that the App World stll shows as installed on my device (version 3.1.1.121). a search on my device shows nothing though.
3. I try to fix the issue 2 by reinstalling the App World. Everything goes well untill the language selection. Final message is whether I want to replace version 3.1.1.121 with version 3.1.1.121? When continuing I receive the error "Download failed". Detailed error mesage: "909 Application authentication failure".
Please help me how to fix this. I have tried:
-battery pulls
-security wipes
-time zone synch
nothing seems to help.
Thanks in advance. Rob

Hi, jimac.1729.
Thank you for visiting Apple Support Communities.
I understand that you are unable to download or update an App. Sometimes simply forcing all apps to close and restarting the device can resolve this issue. Also, try going through the steps outlined below.
Force an app to close in iOS
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update(iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Can't connect to the iTunes Store
-Jason H.

HT1725 I am unable to download app updates. Error windows said I must order from the Canadian iTines Store. How do I switch from the US Store to the Canadian Store?

I am unable to download app updates. Error windows said I must order from the Canadian iTines Store. How do I switch from the US Store to the Canadian Store? Using iPad2.

Settings > iTunes & App Stores > tap your Apple ID: > View Apple ID > Country/Region
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

Unable to download app on iPhone 4

I have restored my iPhone to the factory settings(Current ver 7.1.2 (11D257)) . While installing any application from App Store it shows message as "Unable to Download App could not be downloaded at this time" though it works from iTunes connected to PC. Same with Safari browser, it gives message as "cannot open the page you are not connected to internet". I tried reconfiguring my ISP WI Fi Router, where as my other 2 Phones and laptop are browsing internet with no issues. Provided Static IP to the iPhone. Done Hard Rest of iPhone several times. Countless Switch Off - Switch On.
I found one catch here if I disconnects WI FI & use Cellular Data it works fine & If I remove the SIM Card from iPhone & use Wi Fi then also it works fine.
One more thing, couple of days after restoring iPhone I tried to restore it again but why it is trying to download entire 1.13 GB update again & again? whereas it has already have the same one installed?
Please suggest what more I need to do?

Hey there Mestrya,
It sounds like your one iPhone 4 is having issues downloading or using internet on a Wi-Fi connection even after resetting your phone and modifying your router settings, but other devices work without issue. I would recommend for you the following article to help resolve this, named:
iOS: Troubleshooting Wi-Fi networks and connections - Apple Support
Thank you for using Apple Support Communities.
All the best,
Sterling

The email id on my icloud is not working . i donot have acess to this as well. so i am unable to download apps. i cannot even set up new email id as it asks for previous password. is there any otherway i can download apps to my phones

the email id on my icloud is not working . i donot have acess to this as well. so i am unable to download apps. i cannot even set up new email id as it asks for previous password. is there any otherway i can download apps to my phones

You need to ask Apple for assistance with getting back into your old ID. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to resolve this issue through the Account Security team, fill out and submit this form.
(118441)

Error "unable to download app try again"

I can't download any applications from the App Store when I do an error appears "unable to download app at his time" I have just did a factory restart and it still haven't resolved the issue. I am trying to download the iWork suit that I previously paid for.

Hello Barry,
Thank you for the details of the issue you are experiencing with the App Store on your iPad. I recommend following these steps for the issue you are experiencing:
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thank you for using Apple Support Communities.
Best,
Sheila M.

I am unable to download movies, MPG, WMV, etc. with Safari. Why? Any solutions?

I am unable to download MPG, WMV,MPEG,etc, movies from the web when I am using Safari. Chrome works fine. Is there something in Safari that has to be adjusted or disabled to make it work?

There is some anecdotal evidence that the scripts on the Apple site that are supposed to detect the version of Windows you are running may fail for some users - jumping straight to the "Thank you for downloading ..." page with the installer not having been downloaded. As an alternative, you can go directly to the relevant downloads:
iTunes 12.1.0.71 for Windows (32-bit) - itunessetup.exe
iTunes 12.1.0.71 for Windows (64-bit) - itunes6464setup.exe
There is an alternative downloader for 64-bit editions of Windows here:
iTunes 12.1 for Windows (64-bit — for older video cards)
that seems to address the playback issues that some users have been reporting with the full 64-bit version (the alternative installer here is the same architecture as most previous "64-bit" versions of iTunes, i.e., a 32-bit application with a 64-bit installer). The "for older video cards" reference does not seem to fully define the scope of systems for which this alternative works better.
See turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for more details if you're still having problems with installation.

IPad mini retina "unable to download app" and play videos

Hi guys!
Just got an iPad mini with retina display,but can't download any app,not even upgrade iOS,it says "unable to download app".
Video streaming it's not working either on safari....for example won't play any music videos on You tube.
Anyone knows how can I make it work?

Try reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings for Wi-Fi, FaceTime, Message, Home Sharing, Wall Paper, Sound etc will be reset

Unable to Download App (Enterprise Signed)

The enterprise signed distribution app that I recently created with DPS App Builder will not install remotely (via link).
The link opens the HTML page. Asks me if I would like to install the app, then nothing.
I click the home button and can see the app install progress dial complete, then:
Error message "Unable to Download App: "name of app" could not be installed at this time".
I have tried on several iPads connected to different networks and always receive the same message.
However, I was able to install via iTunes with the device connected to the computer.

HI,
There was a change to the way in which you are allowed to deliver apps, I think you need SSL certificates installed on the web server to be able to install from a URL.
I was in the same scenario as you are, and used Charles Proxy to see the errors coming from the device when i tried to install.
http://stackoverflow.com/questions/20276907/enterprise-app-deployment-doesnt-work-on-ios-7 -1
Thanks,
David.

Unable to download app through iphone

Ever since ios7 upgrade I frequently get an error message "unable to download app at this time". I've tried resetting settings as mentioned in other threads. Also tried refreshing ios completely, that worked, but then the error resurfaced.

Hello there, roman.
The following Knowledge Base article offers up some great steps to use for troubleshooting your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Particularly:
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Hi I am having problems downloading and updating apps on my iPad and iPhone. The message cycles between waiting and loading then I get an error message saying unable to download app. Eventually,after many attempts it works.

Hi Guys - for a few days I have been having problems downloading and updating apps on my iPad and iPhone. The message cycles between waiting and downloading then eventually says unable to download app. Sometimes after many attempts it wil eventually work. I tested it on an old iPhone 3G and got the same problem so it is not an iOS 5 issue. My WI-FI connection is working fine. I was wondering if this is an App Store problem? Anyone else in the UK having this problem?

Hi John
iTunes Support wasn't of any use to me.
I have also been having another problem - with BBC iPlayer and other video streaming not working due to insufficient bandwidth, despite my overall download speed being consistently around 50Gb. This is also affecting AppleTV downloads
I am using Virgin Media as my ISP, and was wondering whether you do as well. This might be the common thread.
-Bernard

Unable to download apps (keynote,pages,etc)

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