Unable to download apps with creative cloud installer

Trying to download an app, I get a window that reads Installer wants to make changes type password to allow, after carefully typing in the correct password the installer window does not work. Why isn't the installer working?

Hi JeffCingy
I would suggest to try downloading the Creative Cloud app manager with a different browser like Google Chrome and clear the browsers cache.
Here is a network troubleshooting page if you are having issues with downloading the software. Check your hosts file.
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
The link that Rajshree provided is good to go thru for troubleshooting.
Let us know if you are still not able have the CC app working for you.
Thanks
Scott

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When I start downloading apps on creative cloud with windows 7 professional 64 bit, Creative cloud blanks out and stays blank til I re-start the program. I have tried re-installing it and deleting the OMP file. What do I have to do to be able to install a

When I start downloading apps on creative cloud with windows 7 professional 64 bit, Creative cloud blanks out and stays blank til I re-start the program. I have tried re-installing it and deleting the OMP file. What do I have to do to be able to install apps?

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Not able to download app on creative cloud

Hi Can anoyone help? I've been having problems trying to download app on creative cloud. It kept prompting ''Download Error, press retry to try again or contact customer support''
How do i resolve this?

Hi Blackbaber,
Please use the below alternate link to download your products.
http://prodesigntools.com/adobe-cc-direct-download-links.html
Please make sure to complete the Very Important Instructions section prior to clicking on the download link.
Thanks

Can I Publish iPad app with Creative Cloud or do I need to upgrade?

I have a subscription to Creative Cloud that is about to expire.
Before I renew - want to know if I can publish an iPad app with Creative Cloud, or do I need to upgrade to Creative Suite or Digital Publishing Suite?
Thanks!

Digital Publishing Suite, Single Edition was added to the Cloud in Sep 2012
http://blogs.adobe.com/creativecloud/dpsse/
"As a Creative Cloud member, you can now create, develop, and deliver iPad apps using the tools you’re already familiar with. Design brochures, personal portfolios, yearbooks, annual reports — and integrate interactive elements such as slideshows and image sequences — using our latest release: the Digital Publishing Suite, Single Edition.
This new functionality comes as a plugin to InDesign, making it an approachable and intuitive solution that leverages your existing skills — so if you know print design, you already know how to create an iPad app. What’s even more exciting is that, as a Creative Cloud member, you get the exclusive benefit of being able to submit an unlimited number of iPad apps to the Apple App Store. If purchased separately, publishing each app costs US $395."

I want to see my app through Creative Cloud Installer, but they said there is an error??

I want to see my app through Creative Cloud Installer, but they said there is an error??

Te has dirigido a un Foro de Usuarios, en español.
Comenta por favor en detalle el problema. Gracias.

I need help downloading apps from creative cloud.

I installed CC for the desktop and accepted my invites to use CC desktop, Illustrator, and Photoshop. I then go and click on the download button from my account in CC on the Adobe site, and it automatically opens CC for the desktop and I just get the spinning blue lines. Any ideas on what to try next? I did un-install and re-install CC desktop to no avail.

This is what I had to do to get it to download on my Mac. I work for a company and I had to log on to Adobe.com as my IT client, and send myself invitations to CC desktop, Illustrator and Photoshop. I then accepted the invites. A tem has to be set up first by the admin of this account. (I set it up once I was in IT's account) I had to down load the app for Creative Cloud Packager (CCP), and launch it. Then I had to choose which one best fit my situation (Creative Cloud for Enterprise) and double clicked it to launch a window to log into with my Adobe ID. I then chose create package and both of the products we purchased showed up. I named the folder and it download the files to this folder. Inside this folder there will be another installer to double click on. In CC desktop these applications should now show up as installed.
I hope this helps. I know I had to hunt and search to figure out what to do, and quite frankly this should have been done by the IT people who purchased it.

Get error U44M1I210 when trying to download PhotoshopCC with Creative Cloud

I recently bought a new laptop with Windows 8. I downloaded and installed Creative Cloud with no apparent problems. I then downloaded and installed Lightroom5 from Creatuve Cloud with no problems.
I then started the download and install process for PhotoshopCC and went to bed. This morning It had stopped. It said to quit Lightroom5 and retry. When I did I got the error U44M1I210: unable to extract downloaded files.
I tried help and found a related U44M error problem that suggested uninstalling PhotoshopCC and trying again. I did this and got the same error. (There was no PhotoshopCC to uninstall this time.) It suggested closing and reopening CC. I did that.
The problem persists.
Does anyone have suggestions?

I am new to the forum. I am having a problem finding out how to post and display the post. When I couldn't find out how to reply to Jeff, I sent emails. They are listed but I can't figure out how to display the content.
I took the advice in one of the links and restarted the computer. I then started creative cloud and hit "install" for Photoshop CC. After a couple of hours it said the installation was successful but a patch failed.
I have lost the original but the error message now reads
"Update Failed
Download error. Press Retry to try again or contact cutomer support.(49)"
Trying again gave the same message.
I went into the photoshop folder and started photoshop.exe.
It nominally appears to work except that the print and symbols are almost unreadable. (this is probably due to the 3200x1600 screen resolution).
Any comments?
MarionSt

Can't download apps on creative cloud

i've downloaded the trial version for now, i'm trying to download the trial version apps on creative cloud but everytime i click "download", it just sits on the load page and doesn't do anything. i've tried closing the browser, restarting my laptop. i'm using windows 8. please help, my graphic design course starts in 2 days!!

is the creative cloud desktop app installed on your computer?
if yes, did it install with any errors?
if no, sign out and then back in to your cc desktop using your registered adobe id, Sign out, Sign in | Creative Cloud Desktop app
if that fails, Sign in, activation, or connection errors | CS5.5 and later

Downloading Photoshop with Creative Cloud...

I am trying to download Photoshop CS6 with Creative Cloud, after purchasing Creative Cloud full version. However, when it takes me to Adobe Manager it says Photoshop is 'up to date' and doesn't allow me to click the 'install' option as the others. I have downloaded and carried out a 30 day trial on Photoshop CS6 previously, so don't know if this has affected installation. I am also unsure if I am properly connected with the Creative Cloud, after purchasing Creative Cloud on Tuesday 2nd April. As when I go to order status it states it is shipped and with 'download' option, which takes me to the Adobe Manager, where I then face the problem stated above.
Please advise how I can resolve this issue and download/ install the full Photoshop CS6 version onto my Mac.
Thanks,
Rachael

funny that the first option is to uninstall the up-to-date program in question, when the title of the article states the problem to be that the program is not installed to begin with. It's very hard to uninstall a program that isn't there!
number two didn't work, and i've tried number three more than a few times. I'll get to number four today (the cleaner). I suspect that the manager is not uninstalling OR installing correctly. It just spins on the home tab, and never fully uninstalls, though that could just be sloppy programming. I always have to go into the task manager and stop a process manually. Last time, i tried extracting it from the registry prior to reinstall, but that didn't work either. I have no current or previous installations of the "up-to-date" program on this drive. But i did have CS5 designer suite installed on the previous drive C, which is now drive E. Could that be the problem? Drive C is a brand new SSD, the motherboard was just replaced and windows was reinstalled onto a clean drive, the same drive to which i am installing CC manager.
so i'll try the cleaner today. Finger's crossed! Thanks.

Unable to download using the Creative Cloud desktop

When I try and download applications I get the following message: "Installation Failed. Unable to reach Adobe servers. Please check your internet connectivity, firewall setting, and then try again."
I am definitely connected to the internet and have disabled the firewall but still have them same issue. I have also uninstalled and reinstalled the creative cloud desktop.
Operating System: OS X 10.8.4
Any suggestions?

Hi Penny,
Welcome to the Community!
Please check the hosts file in your Mac and delete all the Adobe entries from the hosts file. Location is as follows:
Finder>> Go>> Go to folder>> /etc>> Hosts
Open the hosts file with Textedit and delete the Adobe entries (If available)
Once you have deleted the Adobe entries from the hosts file launch Adobe Creative cloud.
If the issue is still not resolved then please check http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for further troubleshooting.
Thanks!
Ankit

"Download Error: The Creative Cloud installation no longer functioning"

Installed update to CC desktop and I cannot access my applications. I have tried reinstalling several times and still get the same message of a download error. None of the trouble-shooting suggestions apply. Please help!
suhawes

Many thanks Jeff A Wright.
I solve my problem with the Adobe support. I had to rename AAMUpdater to AAMUpdater_old and OOBE to OOBE_old. But the thing is that I had to go \Library\Application Support\Adobe and also to ~\Library\Application Support\Adobe and I did not know there was a difference between "\ Library \" and "~ \ Library \", this was being my mistake, the change has to happen in two ways. I think this mistake is happen with many users that are trying to solve the same problem that I had. \ Library \ and ~ \ Library \ are different folders. After fix that, I just leave the Creative Cloud CC and sign in again, and WORKED.
I hope that someone with the same problem can understand how I solve this, without suffering so much (I do not write English very well, I'm Brazilian).
( I hope someone
Best regards

Do I have to buy CS6 in order to use APPs with Creative Cloud?

I just signed up for a creative cloud membership under the notion that the CS6 apps were included with no extra purchase. Am I wrong? Do I have to spend $350 AND pay membership fee?

The whole point of CCM is to get all apps/ programs. So no, you don't have to pay anything extra. If you have specific problems, you need to provide info. System specs, what programs you miss and so on.
Mylenium

Downloaded apps through creative cloud, but cannot open?

I downloaded the creative cloud, and I'm trying to use the free trial (I have a class I need to use it for). However, even though I have downloaded apps, such as Illustrator, I am not able to open them. Any idea why this is?

There isn't an option to open the app at all. This is all I see when I open Creative Cloud.
If I click on "View Tutorials" it only takes me back to the adobe site, where the prominent blue button says "download"
When I click download, this is the screen that pops up:
My question is, if I've already downloaded and installed the program, as indicated in my Creative Cloud window, shouldn't there be a way for me to open the program as a free trial?

I can't download apps in creative cloud

I am on Mavericks, and I can't seem to download apps. I looked for the error log in Library/logs/Adobe, and I don't see a log in there.

what happens when you log into cc, https://creative.adobe.com/ and try and download a file?
if you have a problem, try using a different browser.

I can only use trail versions of the apps with creative cloud (full subscription)

Hello,
I'm really disappointed. I bought the Student and Teacher edition of Creative Cloud in order to use all the amazing apps of Adobe. But, it's not working!
I can login to my account and install the apps. However, when I start an app as Photoshop it asks me to register the product or it runs as a trail version. I uninstalled every Adobe item afterwards, but, nothing has changed.
I don't want to pay for a service that's not working! So please me help me to fix it.

No.
Cloud apps are only available via subscription via a Cloud plan.
If you need 3 or more apps then a Cloud Complete membership is the way to go.

Unable to download apps with creative cloud installer

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