Unable to download - asking to verify payment information - Apple TV 1st Generation

I'm trying to download a movie from iTunes but my Apple TV 1st Gen keeps asking me to go to iTunes on my computer to verify payment information.  When I go to iTunes and double check all of my account information, it's accurate, but there's no where that says I need to verify payment for the movie.  I have double checked the Apple TV settings and I have the account setup correctly.  I've updated all software on my computer and on the Apple TV.  What I am I doing wrong?

I went through **** on this problem too. I used to be able to rent movies no problem then poof I had to verify my
payment information. I presume you are paying with credit card. You have to make sure you enter your name, address, etc. EXACTLY like it is on your credit card statement and that means case sensitive too.
What I ended up doing is start over, open an entirely new account with a different email address instead of making changes to the old one. It worked and I am now spending money on movies again.

Similar Messages

  • HT5622 Why i an asked to verify payment information while i try to install free apps?

    Plz help me i am unable to download free apps , I am asked to verify payment information while the aap is free

    Hi Kashif jalil,
    If an iTunes Store account was originally set up with a credit card, the information on file needs to be valid and active for all purchases, even if the purchase isn't charged (free apps). If you need to update your billing info, you may find the following article helpful:
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/ht1918
    Regards,
    - Brenden

  • On apple tv I keep getting asked to verify payment information which I do but it does not work

    WE can't get apple tv to work because it keeps asking for payment information to be verified. We do this but it doesboot work

    You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
    http://www.apple.com/emea/support/itunes/contact.html
    to contact the iTunes Store.
    Regards.

  • After recent update it keeps asking me to verify payment information even though I have.

    How do I get it to quit asking me to verify my payment info.  Quite Annoying.  I have verified it several times now.

    Yes, I need this answered as well!  Ever since the last update my ATV has been asking to verify payment info multiple times a day and I continue to verify it multiple times a day but the ATV never stops asking!  I'm almost ready to throw it through the window if it dosent stop asking, please help Apple!

  • How do I verify payment information in itunes

    We have been using Apple TV without problems. Now it has just asked me to go to the itunes store and verify my payment information. I have gone to the itunes store and opened my account. The information is correct but I can't see where or how I verify it.
    Thank you
    Nina H.

    I noticed this question was posted in May of 2014 and there still isn't a productive answer.  We're having trouble making purchases on our Apple TV because it's asking us to verify.  We put in our CC security code and asks us to go to the iTunes Store to verify payment information.  Apple is usually really good at producing simple user navigation; however, this is proving to be a nuisance.  Having to make purchases on my iPad or computer, wait for the download to finish, then access my content.
    Can someone provide step-by-step instructions as to how to verify my payment information "on my computer", "in the iTunes Store".
    Look forward to your response.
    Thanks.

  • I want to get a new app for my ipad , but it first asked for apple ID and then asked for verify payment, what should i do?

    I want to get a new app for my ipad , but it first asked for apple ID and then asked for verify payment, what should i do?

    The iTunes Store needs the 3-digit security code from your credit card on the account.  The iPad will display the account information so you can enter this information.  Once you enter the information, purchase the app and it will download.  Sounds like the Apple ID and payment information is not yours (your parents), so discuss this with the account holder.

  • HT3702 Cannot verify payment information!

    My iphone, after changing my payment information, is asking me to continue to a new screen to verify payment information (I changed the information through my pc). However, this new screen never loads! I can't download anything!!!!
    So, I have a phone where one cannot update anything or download anything new.
    Any ideas?

    Not sure which payment method you are using but for me it worked to just click "finish" - I haven't changed anything, just confirmed my data. If you are using a credit card, maybe you must verify the device again In this case, enter the expiration date and the security code, check your address and phone number and confirm it.

  • Verify payment information?

    it says i logged in on another device and i have to verify payment information, but i dont use the credit card anymore, i use itunes cards, and it wont let me download apps now?

    Mate you need to contact customer services. I had an exact or similar problem with not being able to connect to buy/update apps and the whole "method of payment declined". If you follow the link below you will/maybe get some ideas on what to do. But I would contact customer services asap to help sort matter.
    http://discussions.apple.com/thread.jspa?threadID=2552101&start=0&tstart=0
    Cop-u-later

  • HT4009 I am trying to install free apps but am being asked to verify payment account first, why is this happening and will I be charged?

    I am trying to install free apps but am being asked to verify payment account first, why is this happening and will I be charged?

    Are you currently in the country where your iTunes account is based ? You won't be charged for downloading free apps (some free apps do then allow you to make in-app purchases to unlock extra features, though you can turn that off via Settings > General > Restritions > In-App Purchases 'off'), but if you add or change the credit card details on your account then you are likely to receive a temporary store holding charge to check that the card details are valid and that it's registered to exactly the same name and address as on your iTunes account - that should disappear within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702
    If you only want to download free apps then there are instructions on this page for how to create a new account in your country's store without giving a credit card number : http://support.apple.com/kb/HT2534

  • I can't update any of my apps. It keeps asking to Verify Payment Info

    I  got a notice to reset my password and now when i try to download app updates it asks to "Verify Payment Info" and then asks to log in again. When I do, it asks to log in again, and again and again.

    Ok, so I figured it out. I checked my iPhone and it was having the same trouble.  So I went to settings (on the iPhone and iPad) selected store and logged out of the store.  Then on my computer, I logged in to iTunes.  I went to buy something (a free item...doesn't have to cost anything) and it prompted me to update the payment info (essentially needed to add the security code to my credit card).  Then I gave it a minute or two to process...just in case.  Logged back in to my iPhone and iPad and everything is back to normal.
    Glad it's working, but they should really fix that issue on the mobile devices.  Luckily I have iTunes on a computer, so don't have that (they only have the iPad...which they wouldn't be able to update). 
    Oh well...thanks all for trying to help!

  • How to verify payment information

    How to verify payment information

    How to verify payment information, I want to buy the hokey games in apple tv

  • AppleTV: Verification required; go to iTunes Store to verify payment information; how do I do this?

    Each time I attempt to rent a movie via AppleTV, I get an error message stating:  Verfication required; go to iTunes on your computer to verify payment information. How do I do this once I'm on my Account in iTunes???

    On iTunes, select "iTunes Store" in the sidebar.  Then select your ACCT up at the top left of the window then you'll see ACCOUNT and you can EDIT and change your charge cards, etc. 
    I hope this helps . . .
    Regards, Patrick    

  • Why do I have to verify payment information when I am using credit from an i-tunes card?

    I am trying to purchase music using my credit from an i-tunes card but it keeps trying to get me to verify payment information.  Does this mean that I should have kept i-tunes card?
    Thx

    I have the same issue, but in my case it will not let me change the payment method to None without entering a valid credit card. I used a prepaid card a while ago  and I don't have a credit card so how do I change my payment method if it "requires" me to have a valid credit card first?

  • Why am i asked to verify payment when i am in credit

    Why am i asked to verify payment to rent a movie when i am in credit

    Hi Forest
    Wisdom - No - but I like to speculate.
    When You set Your iDVD to make a new copy of it's DVD scrip, in my mind there
    are lot's of going on's in the background not visible to the user. These doings
    should have to be noted somewhere eg. temp. files (not visible to user).
    I think iDVD then notes this new info and can't differ that from adjustments
    done by the user and so to be on the safe side - Why not back-up ??
    Want to save this ??
    This expose no true knowledg but more how my own brain handles this.
    Yours Bengt W

  • HT1657 i am trying to watch a movie using my appve TV, but i am asked to verify 'payment' info on itunes store. i have updated everything using the 'edit' button, it still isn't working and i am frustrated, 6465107522

    i am trying to watch a movie using my appve TV, but i am asked to verify 'payment' info on itunes store. i have updated everything using the 'edit' button, it still isn't working and i am frustrated, 6465107522

    perhaps this will help?
    h t t p://w w w.aone-soft.com/mobile_3gp_video_converter.htm
    or do a google search on  "mobile_3gp_video_converter"
    Message Edited by JSanders on 11-18-2008 09:43 AM
    1. If any post helps you please click the below the post(s) that helped you.
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