Unable to download BlackBerry Desktop Software on Windows 8

Question

I cannot get BB Desktop to install on my new Windows 8 lap file unzipped itself; asked for the preferred language; Install shield Wizard starts to run. Then I get the below message in a box called "Windows Installer".
I click OK and the whole process has come to an end with nothing being installed and the win zip window slowly closing down.  
 Any help would be much appreciated.
 Thanks
Message Received:
Windows ® Installer. V 5.0.9200.16384
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
                </package | /i> <Product.msi>
                                Installs or configures a product
                /a <Product.msi>
                                Administrative install - Installs a product on the network
                /j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
                                Advertises a product - m to all users, u to current user
                </uninstall | /x> <Product.msi | ProductCode>
                                Uninstalls the product
Display Options
                /quiet
                                Quiet mode, no user interaction
                /passive
                                Unattended mode - progress bar only
                /q[n|b|r|f]
                                Sets user interface level
                                n - No UI
                                b - Basic UI
                                r - Reduced UI
                                f - Full UI (default)
                /help
                                Help information
Restart Options
                /norestart
                                Do not restart after the installation is complete
                /promptrestart
                                Prompts the user for restart if necessary
                /forcerestart
                                Always restart the computer after installation
Logging Options
                /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
                                i - Status messages
                                w - Nonfatal warnings
                                e - All error messages
                                a - Start up of actions
                                r - Action-specific records
                                u - User requests
                                c - Initial UI parameters
                                m - Out-of-memory or fatal exit information
                                o - Out-of-disk-space messages
                                p - Terminal properties
                                v - Verbose output
                                x - Extra debugging information
                                + - Append to existing log file
                                ! - Flush each line to the log
                                * - Log all information, except for v and x options
                /log <LogFile>
                                Equivalent of /l* <LogFile>
Update Options
                /update <Update1.msp>[;Update2.msp]
                                Applies update(s)
                /uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
                                Remove update(s) for a product
Repair Options
                /f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
                                Repairs a product
                                p - only if file is missing
                                o - if file is missing or an older version is installed (default)
                                e - if file is missing or an equal or older version is installed
                                d - if file is missing or a different version is installed
                                c - if file is missing or checksum does not match the calculated value
                                a - forces all files to be reinstalled
                                u - all required user-specific registry entries (default)
                                m - all required computer-specific registry entries (default)
                                s - all existing shortcuts (default)
                                v - runs from source and recaches local package
Setting Public Properties
                [PROPERTY=PropertyValue]
Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.
Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.

Answer 1

Hi,
Also try to install it with Windows 7 compatible mode for test.
If the issue persist, try to create another administrator account and logon to install again.
Furthermore, you’d better keep contact with BlackBerry support for further help.
Leo Huang
TechNet Community Support