Unable to download book I purchased?

Hello,
I recently purchased a book through Blackwells, and I received the link to download the book. I opened it, but it said I needed Adobe Digtal Editions installed. After installing it and authorising my computer with my Adobe ID, I then went back to the download link and attempted to download it.
I get the following message;
What's going on? I'm unable to download my eBook, which I've purchased.

I have been asking this same question for two weeks now...ever since I upgraded to iOS 5.  I have backed up, synced, deleted iBook app then reinstalled, restarted iPad, reinstalled newest version of iTunes with and without firewall on my PC...all of this several times.  ALL other apps work fine, but iBooks will not download from iCloud
No one has replied here, and apple support has sent me links to pages describing how to do all these things I've already done!
I still have NO access to any of my iBooks orbPDFs (75+).  I hope someone can help us.  This is extremely frustrating.  Ive had to repurchase ebooks from other vendors so I can complete my university assignments.

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