Unable to download e-books after PC upgrade.  I recently upgraded my laptop to one from the same vendor so all I had to do was to upgrade a few drivers on the hard drive.  Unfortunately my copy of ADE is not so cooperative.  Every time I try to download a

I recently upgraded my laptop to one from the same vendor so all I had to do was to upgrade a few drivers on the hard drive.  Unfortunately my copy of ADE is not so cooperative.  Every time I try to download an e-book I get the message "E_AUTH_BAD_DEVICE_KEY_OR_PKCS12".  Uninstalling ADE (all three versions) along with cleaning the registry does not clear the error.  And I cannot de-authorize and reauthorize my new laptop as the de-authorize option is greyed out.  Anyone else encounter this issue?

Problem solved finally.  Used regedit.
https://helpx.adobe.com/digital-editions/kb/error-e_act_not_ready.html

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