Unable to Download From CC

Hi,
I joined CC a few weeks ago and have downloaded Photoshop, Dreamweaver, InDesign and Illistrator to name a few.
However, today I have tried to download Muse and Exchage panel but I get the "Installation Failed" message. Can anyone give me an idea where to start.
Thanks in advance

We can't know. You are not offering any system information. Also provide the install logs:
Troubleshoot with install logs
Mylenium

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