Unable to download from my orders page

I applied for a no charge upgrade to LR5 as I recently bought LR4. It was approved and is now showing in my orders as order number xxx6631191. I click on the download link from the my orders page and a new tab opens. In that window ' you have no downloads' appears.
This is how I downloaded LR4.
Am I doing something wrong?
Can you let me know how to download the copy of LR5 on my orders page?
Thanks

Try another browser or use this method:
Direct Download Links for Adobe Software
Mylenium

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