Unable to download iOS 8.0.2 on iPad mini

hi, this is the first time I've posted so let me know if I'm missing anything Please...
when i I try to download iOS 8.0.2 I tap agree to terms and conditions and nothing happens, I then can't even press disagree so I have to just close that page manually or I can't get out of it.  I see that other people have had this problem, I have tried two suggestions in the forum; turning off and on again, and, resetting all settings, neither worked.  I contacted the apple support online but they wanted me to purchase the support (I don't want to pay when their product won't download their update) so I'm hoping someone can help me here please.
thank you

Hello there, sjf411.
Welcome to Apple Support Communities and congrats on posting your first thread. Great job as well on looking for steps to troubleshoot your issue on your own.  The following Knowledge Base article offers up some options for updating your iOS device:
Update your iPhone, iPad, or iPod touch iOS software
If you still have issues updating after trying both steps mentioned in the above article, look over the additional information provided in this article:
If you can't update or restore your iPhone, iPad, or iPod touch
Thanks for reaching out to us for answers to your question.
Cheers,
Pedro.

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