Unable to download itunes 10.5 cannot delete older version of bonjour

I am unable to download the latest version of I tunes. An error message comes up that says it is unable to delete and older version of bonjour

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another install. Does it go through this time?

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Please help i have two ipods but i can use any as i can download the newer version of Itunes as i have the older version of Bonjour on my laptop I just cannot remove this!!!!!!!!!!!!

please help i have two ipods but i can use any as i can download the newer version of Itunes as i have the older version of Bonjour on my laptop
I just cannot remove this!!!!!!!!!!!!

i am no shure but go on Itunes store in shortcuts and try to find 'purchasse'
good luck

Cannot uninstall older version of bonjour

When installing itunes update 10.4 on my pc using windows xp. Error message cannot uninstall older version of bonjour. I cannot delete this file manually using add delete programme either. Any ideas?

Akeenleyside,
Are you removing your Apple software in an attempt to update to iTunes 10.5? I ask this because I am getting the same message when trying to install iTunes 10.5.

HT1349 I cannot uninstall older version of bonjour

I cannot uninstall older version of bonjour and apple updates. Each time I press uninstall it states that I need a cd-rom which i do not have. This is driving me crazy. Any help out there.

+It says it can't find QuickTime.msi+
Okay, if you're getting that message in addition to the the other messages, try the following procedure.
Download and install the Windows Installer CleanUp utility:
Description of the Windows Installer CleanUp Utility
Now launch Windows Installer CleanUp ("Start > All Programs > Windows Install Clean Up"), find any QuickTime entries in the list of programs in CleanUp, select those QuickTime entries, and click “remove”.
Next, we'll manually remove any leftover QuickTime program files:
(1) Open Local Disk (C:) in Computer or whichever disk programs are installed on.
(2) Open the Program Files folder.
(3) Right-click the QuickTime folder and select Delete and choose Yes when asked to confirm the deletion. (Note: This folder may have already been deleted if QuickTime was successfully removed using Add/Remove Programs earlier.)
(4) Delete the QuickTime and QuicktimeVR files located in the C:\Windows\system32\ folder. Click Continue if Windows needs confirmation or permission to continue. (Note: These files may have already been deleted if QuickTime was successfully removed using Add/Remove Programs earlier.)
(6) Right-click on the Recycle Bin and on the shortcut menu, click Empty Recycle Bin.
(7) Restart your computer.
Does an install go through properly now?

Trying to update iTunes, get error message "The older version of Bonjour cannot be removed" How do I remove it?

Trying to update iTunes on Windows XP, get error message "The older version of Bonjour cannot be removed." I have removed several copies of the file Bonjour in a couple of different folders but the error message persists. What am I missing??

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

Installing iTunes 10.3 and removing older version of Bonjour error

I'm trying to install iTunes version 10.3 on my laptop. During the installation an error message occurs "The older version of Bonjour cannot be removed. Contact your technical support group." At the end of the installation process another message occurs 'The installer process was interrupted before the requested process for iTunes could be completed. Your system has not been modified."
I've tried renaming and deleting the Bonjour files with no success after several weeks of trying to fix.. Finally did a system restore and gave up, but my sister bought a new Shuffle on the weekend but in needs at least iTunes 10.0. I have iTunes 8.0.2.20 on my laptop. Does anyone have any suggestions on what I can do to install the current version of ITunes on my PC or removing Bonjour?

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another install. Does it go through this time?

While trying to down load the current update to Itunes i get the message "Older version of Bonjour can not be removed" and Itunes gets interrupted and wont finish update. Can someone help with this??\

while trying to install latest itunes version i get this message "Older version of Bonjour can not be removed" and the download gets interrupted and doesnt finish. Can someone help?????

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Cannot remove older version of bonjour

I need iTunes. when i try and download and install it, a message pops up that says the old version of bonjour cannot be removed. later, a message pops up that tells me that the old version of qicktime cannot be removed, thus, iTunes isn't installed. i tried removing bonjour from the add/remove programs thing, it didn't work, it tells me it can't find bonjour.msi. i tried finding and deleting all apple related folders and files, but still i can't install iTunes. what do i do?

i tried removing bonjour from the add/remove programs thing, it didn't work, it tells me it can't find bonjour.msi.
Unfortunately, these sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any BonJour entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
If instead you get similar trouble then with your QuickTime, run CleanUp again, select any QuickTime entries and click "Remove". Quit CleanUp, restart the PC again and then try another iTunes install.
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

Cannot update Itunes. Older version of Bonjour cannot be removed

Trying to update Itunes, but dowload stops stating 'Older version of Bonjour cannot be removed' ' Ask your Technical support group'
I am computer stupid and do not understand any of this. Is there a simple way to overcome this?

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Restart the PC, and try another install. Does it go through properly this time?

Tried to download but keep getting message:the older version of apple software update cannot be remove contact support group Help

Trying to uninstall and download itunes keep getting message "the older version of apple software update cannot be removed contact support group. There must be a hidden file I can't find.

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

Deleting older versions of software

I'm trying to clean house. Is it safe for me to delete the older versions of iPod and iTunes software that are on my C drive, just so long as I keep the current ones? I always thought the newer software was installed over the old, but apparently not. I certainly don't want to risk losing any of my settings, playlists or music! Thanks.

Hi Nela,
Deleting old iTunes installers, iPod Updaters, etc. will not affect your iTunes library contents (your music, playlists, etc.), since that is stored in a separate folder than the iPod/iTunes installer files.
So, if the concern is if your iTunes library is at risk or not, you can safely delete those older versions of iTunes. Anyways, if you aren't running that specific version of iTunes, your current one has overridden it already, so you're right about the newer versions installing over the old.
It's just that it doesn't automatically delete the older versions off of your computer, iTunes just runs on the latest installed version.
What you might want to take into consideration, though, is the fact that you might want to keep around a couple of older version iTunes installers, just in case a newer version of iTunes just totally doesn't work for you.
I really don't think that's much of a concern, however, since you can always find many different versions of iTunes on download websites that archive many different versions of iTunes. For example, FileHippo.com has quite a few iTunes versions, 4.8 to the current version, to be exact, up for download here.
In addition, you can find old iPod Updaters on a few websites out there, too.
It won't affect your iTunes libraries, though, to delete older versions of iTunes software (or even your currently installed program, actually) off of your computer. As long as you don't delete a folder called "iTunes Music" (which is inside a folder called "iTunes", which is set in "My Music" by default), you're fine.
-Kylene

Deleting older versions of java

Is it ok to delete java 1.5.0 update 1 through update 5 so I can install update 6 instead?

Hi Nela,
Deleting old iTunes installers, iPod Updaters, etc. will not affect your iTunes library contents (your music, playlists, etc.), since that is stored in a separate folder than the iPod/iTunes installer files.
So, if the concern is if your iTunes library is at risk or not, you can safely delete those older versions of iTunes. Anyways, if you aren't running that specific version of iTunes, your current one has overridden it already, so you're right about the newer versions installing over the old.
It's just that it doesn't automatically delete the older versions off of your computer, iTunes just runs on the latest installed version.
What you might want to take into consideration, though, is the fact that you might want to keep around a couple of older version iTunes installers, just in case a newer version of iTunes just totally doesn't work for you.
I really don't think that's much of a concern, however, since you can always find many different versions of iTunes on download websites that archive many different versions of iTunes. For example, FileHippo.com has quite a few iTunes versions, 4.8 to the current version, to be exact, up for download here.
In addition, you can find old iPod Updaters on a few websites out there, too.
It won't affect your iTunes libraries, though, to delete older versions of iTunes software (or even your currently installed program, actually) off of your computer. As long as you don't delete a folder called "iTunes Music" (which is inside a folder called "iTunes", which is set in "My Music" by default), you're fine.
-Kylene

TS3212 Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any hel

Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any help??
Please!
Thanks!

If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

HT1386 Syncing new iphone 5 with a mac with itunes 10.6.3. Error message says iphone cannot be used because requires itunes 10.7 or later. Unable to download Itunes 10.7 mac. What do I have to do to import songs from Mac to new Iphone 5 ?

Syncing new iphone 5 with a Mac with itunes 10.6.3. Error message says iphone cannot be used because requires itunes 10.7 or later. Unable to download Itunes 10.7 to Mac. What do I have to do to import songs from Mac to new Iphone 5 ?

iOS 6 (which runs on the iPhone 5) requires iTunes 10.7, which requires OS X 10.6.8 or higher.
Upgrade OS X on your Mac.

I cannot uninstall or install itunes. error is 'trying to use on a network resource that is unavailable'. I cannot find a pth to any folders containning installation package itunes.msi. Unable to download itunes since 2 updates ago and crashed com

I cannot uninstall or install itunes. error is 'trying to use on a network resource that is unavailable'. I cannot find path to any folders containing installation package itunes.msi. Unable to download itunes since 2 updates ago and crashed computer. Windows update as suggested in some posts does not assist either.
Can anyone assist me? Thank you so much

Should the advice above not fix things for you...
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

Unable to download itunes 10.5 cannot delete older version of bonjour

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