Unable to download itunes...I only get the 'thanks for downloading page.'
I have been unable to download the Win 64 bit version on multiple browsers (Chrome and Internet Explorer) all day. I only get the 'thanks for downloading page.' Any ideas on what I can do?
Troubleshooting issues with iTunes for Windows updates - MSVCR80
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I have tried Google Chrome, IE and Firefox. Same result. I uninstalled all itunes 10.5 components and am trying to get itunes 11. Can anyone help?
Found the answer elsewhere on the forum site.... Had to go here..... http://www.apple.com/itunes/affiliates/download/ in order to get the newest version if Itunes to download. Don'tknow why, but it worked.
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Can't download iTunes. Just get message "Thanks for downloading iTunes"
As the title says, The Apple "Thanks" page pops up immediately when I try to downoad iTunes, but nothing has been downloaded.
OS: Win8
PC: Lenovo x230 (new)
Any help appreciated.
ThanksI'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
When i download itunes it goes to the thankyou for downloading itunes page but then nothing happens ???
Try a different web browser and see if that has better luck.
Regards. -
I am unable to install itunes. I get the pop-up asking if I want to save or cancel the iTunes64 file. I click save... and then nothing happens. Help!
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/quicktime/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
I am unable to reinstall itunes. I get the message that it was not installed correctly. I HAVE DONE A SYSTEM RESTORE, I HAVE TRIED TO REINSTALL SEVERAL TIMES ALSO. I get a error message that it's "Windows error 126". Also get "Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services."
Help!Click here and follow the instructions.
(98993) -
I am trying to download ITunes. I get the message during starting services - Service "Apple Mobile Device" failed to start. Verify that you have sufficient privileges to start system services. How do I verify? How do I complete the installation?
Does anyone knows how to fix this problem?
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when i try to download itunes i keep getting the error message " Service 'Apple Mobile Device' (Apple Mobile Device) Failed to start. Verify that you have sufficient privileges to start system services. Can someone help?
Hey craiglarkin,
First, I would try following along with the steps in this link:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
If you end up having to remove and reinstall iTunes and AMDS, make sure to follow the steps closely, including the order in which you uninstall.
Welcome to Apple Support Communities!
Have a great day,
Delgadoh -
How can I download itunes when I get the following errors ..ituneshelper did not install correctly error 7..I .have installed and uninstalled a dozen times with various fixes...b noir for example and used Revo to clean up.
This has been a problem for 6 weeks now, I retry when I have time and patience and use my other laptop which is also Windows 7 and runs with no problem.
Every attempt fails when all seems fine on the desktop and I try to log on to Itunes I get the errors.
Any help greatly appreciated.
billymacGo to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (If this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2 -
I download Itunes and keep getting the message "Apple Appliation support was not found. Apple application support is rquired to run Itunes. Please uninstall itunes, then install itunes again." Anyone know what i need to do to get it downloaded?
b noir
I have a very similar problem. I am running a new install of Windows 8.1. When I install iTunes 64 bit I receive 2 similar pop-up error windows containing the following (note error code and error text differ "iTunes Helper" vs. "iTunes"):
^^^^^^^^^^^^^^^^^^^^^
Apple Application Support was not found.
Apple Application Support is required to run iTunesHelper. Please uninstall iTunes, then install iTunes again.
Error 2
^^^^^^^^^^^^^^^^^^^^^^
Apple Application Support was not found.
Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again.
Error 2 (Windows error 2)
^^^^^^^^^^^^^^^^^^^^^^
I've followed the instructions given in this post:
download/install WinRAR
extract iTunes64Setup
double click AppleApplicationSupport.msi
When I run AppleApplicationSupport.msi, I receive the following error:
^^^^^^^^^^^^^^^^^^^^^^
! C:\Users\Charlie\Downloads\iTunes Extract - 2\iTunes64Setup\AppleApplicationSupport.msi: The archive is corrupt
^^^^^^^^^^^^^^^^^^^^^^
Any ideas? -
I have purchased Forbes magazine annual subscription
thru zinio app. My money was deducted but I am not getting the magazine for download inside zinio app. How can I get this fixed?This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
Regards. -
When I click on download button, it goes right to the "thanks for downloading" splash page,and yet nothing has downloaded -- no download file box comes up, nothing.
I stupidly uninstalled the version of iTunes I had working on my notebook when the update kept failing and am now unable to get anything happening at all.I had probs with 7.2. Reloaded 7.1 works fine. I think 7.2 needs some more work before it will work for me.
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HI, I need help to transfer a vidoe from my laptop Windows XP to iPad3. Installed iTunes. Opened iTunes, Connected PC and iPad. iTunes does not show iPad under a "Devices" category ? Why?? How do I transfer the vidoe. PC does show pictures that are on the iPad when I open the iPad files.
You can only add music to iTunes Match from your iTunes library on your computer, not from your iOS device. If you have music on your iPad that is not on your computer, you'll have to import it to your iTunes library on your computer to add it to iTunes Match.
Music purchased from the iTunes store can be imported directly to your iTunes library by authorizing your computer for the Apple ID(s) used to purchase the music (in Store>Authorize This Computer), then connecting the iPad to your computer, opening iTunes and going to File>Devices>Transfer Purchases. Music from other sources will require using 3rd party software to transfer to your computer, such as Touch Copy. -
I have downloaded several free apps, then purchased the full app later. Why when I try and reload from iCloud is it only reloading the free content.
You can change the settings in Security & Privacy to "Anywhere"...
That should work... as to whether the printer driver will work, that's another question.
Good luck,
Clinton -
I keep having issues trying to get itunes installed. I did the recent update and it kept telling me a file was missing. I then uninstalled the whole program. And now when I'm trying to install it. It is telling me something about an error with Apple Mobile Device or Support.
Hi ALCNYC
Thanks for using Apple Support Communities. It sounds like you may need to restart the Apple Mobile Device Service. This article has instructions for doing this:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
If that doesn't resolve the issue, I would recommend trying a thorough uninstall and reinstall of iTunes as described here:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
- Ari
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