Unable to Download itunes on Windows 8.1 64-bit.

For some reason I am unable to download the latest version of itunes on my comupter. When prompted to click download on the apple website nothing happens. I have an ASUS with Windows 64-bit.

Try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?
If you can't get a working installer via the standard download links, try the following download links instead:
iTunes 11.1.4 for Windows (32-bit) - iTunesSetup.exe
iTunes 11.1.4 for Windows (64-bit) - iTunes64Setup.exe

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Completely unable to use iTunes in Windows 7 ultimate 32-bit

hello, i have a grave situation here:
i've installed iTunes on my laptop HP 6735b running under microsoft Windows 7 ultimate 32-bit
after trying to use program nothing happens in reliability monitor i get "program stopped" next to iTunes and quicktime i personally think the issue is strictly related to quicktime as the same issue appears to affect it as well clean re-install does no good, compatibility mode also does not solves the issue
i've followed all guidelines from http://www.apple.com/support/itunes/ -no effect
microsoft remains extremely unhelpful
i am really desperate -please advise

Hey gigipramod,
Thanks for the question. I understand you are experiencing issues installing iTunes. The following resource may provide a solution:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.

Unable to download itunes using firefox on windows 7

I'm using windows 7 and when I click the download link on http://www.apple.com/itunes/download/ it brings up the prompt to save and I click save but there is no download performed - the file does not exist and is not listed in the "Downloads" drop down option.
Apple assumes it's downloaded http://www.apple.com/confirm/itunes/thankyou.html and states "Now that you’ve downloaded iTunes, you’re just a few steps away from starting a digital entertainment collection and enjoying it on your Mac, PC, iPad, iPhone, or iPod."
HELLO the download did not occur.
Most site will offer a link that states - if your download did not begin click here and have a means to start it again but not Apple they are sure it's done.
Any one out there know what's wrong with the download page or a way to get iTunes from another source on apple's site?
-edit moments later
That "thankyou.html" page loading before the end of me clicking save and selecting where it's saving was causing the download to not initiate properly
I saved it as quickly as I could and surprisingly the download succeeded to begin.
Apple website developers should be notified of that error/behavior so it can be fixed - simply don't load the thankyou.html page until the install is completed maybe

See my response in the I am unable to download iTunes with Windows XP using firefox? I am told it's a binary file and tells me to "save" it. Once downloaded it does not open up. Anyone have any ideas why? thread.

TS3212 Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any hel

Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any help??
Please!
Thanks!

If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

I have a new Dell computer running windows 7 and am unable to download itunes. The message I recieve after trying to run the download is: This installation package could not be opened. Verify that the package exists and that you can access it. Any ideas

I have a new Dell computer running windows 7 and am unable to download itunes. The message I recieve after trying to run the download is: This installation package could not be opened. Verify that the package exists and that you can access it. Any ideas?

Hello tcampbell1549,
Thank you for using Apple Support Communities.
For more information, take a look at:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Have a nice day,
Mario

New laptop with windows.8.1 and i am unable to download itunes can you help, ps in idiot proof language thks

I have purchased new lap top and downloaded windows.8..1 but i am unable to download itunes, it keeps coming up as unsucessful. I am a bit thick when it comes to technology so any step by step insturctions would be good. Please help thanks

I'm having the same problem. I had previously downloaded an earlier version but it's apparently too old to allow me to activate my new iPhone. I tried disabling Download Manager (holding down the shift key); it was disabled but I still got the immediate "Thank You" without the new version being downloaded. Any suggestions? Anyone using Vista able to download this version?

Unable to download iTunes on my second windows computer (64 bit). I got it fine on my first one. After downloading the program and installing it, I keep getting an error message:Apple Mobile Device Failed to Start. This happens wven when my IPhone 5c is t

I am unable to download iTunes on my second Windows 8 computer (64 bit). I got it fine on my first one and have used it quite a bit. After downloading the program and installing it on the second computer, I keep getting this error message: "Apple Mobile Device Failed to Start." This happens when when my IPhone 5c is connected via Wi-Fi and I have clicked on "Trust This Computer." (I have tried to install several times-- It gets hung up when it reaches"Starting Services.")

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2

I am unable to download itunes software for windows 7. The progress bar stops at around 80% and goes no further?

I am unable to download itunes software onto my PC windows 7. the progress bar stops at around 80%. If my security (Spyware is blocking it then I don't know how to 'temporarily' disable it, or then get it back?

I've been unable to research a reason its trying to go to a directory that does not exist. It leaves me with out any way to sinc tunes onto my iPod.

Unable to download itunes on 64bit windows 7

Received error 126 when downloading itunes to windows 7, 64 bit computer. download was unable to finish.

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components; this won't affect its library, but that should be backed up anyway.
(99124)

TS3212 I'm runing IE9 & I'm unable to download iTunes. I receive this error each time: There is a problem with this windows installer package. A program required for the program to complete could not be found. Contact your support personnel or package

I'm running IE 9 & windows 7. I'm unable to download iTunes. I receive this error each time: There is a problem with this windows installer package. A program required for the program to complete could not be found. Contact your support personnel or package vendor.

There is a problem with this windows installer package. A program required for the program to complete could not be found. Contact your support personnel or package vendor.
Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

I am unable to download iTunes (10.5.2).

I am unable to download iTunes (10.5.2).
When I attempt to download I get an error message which reads:
"Apple Software Update
Errors occured while installing the updates. If the problem persists, choose Tools>Download Only and try installing manually."
I have done the Tools>Download Only and tried installing manually. When I do this procedure I get an error message which reads:
"Apple Software Update
iTunes has an invalid signature. The download has been removed."
I went to the "Trouble installing iTunes or Quicktime for Windows" help section and deleted Temp folder and restarted the computer, but I am getting all the same error messages.
I hesitate to uninstall iTunes and reinstall because I am afraid that I will loose all of my music, podcasts and pictures.
My iTunes also will not download my most recent podcasts.
Can you tell me what to do to correct these problems?

I never had to uninstall iTunes to reinstall a new version, that included 10.5. What happens when you try to download iTunes 10.5?
How are you trying to download it? From the Apple website or the iTunes/Apple software updater?

I am unable to download itunes on 32 bit Vista home premium

I had an older version 9 of Itunes on my Vista 32 bit home premium windows pc and has acquired the latest ios 6 Ipod touch but Itunes dows not recognise it and I was unable to sync it. The itouch driver installed on pc and a message comes comes up shortly that Ipod touch need to download Itunes versin 6.3,1 but i am unable to dowanload it onto Ipod touch itself as it needs to be sync with Itune on PC, but it does not recognise devices. I tried installing update but it does not want to complete and I followed online instruction to uninstall all Itunes and related software which i had done but now I am unable to download Itunes at all. Is there anyone who has a solution to this problem?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Unable to install ituns on windows 7 64 missing .dll file

Unable to install ituns on windows 7 64. Installer states missing .dll file.

Here is a solution that worked for a user who also had a problem with iTunes Software Support. This thread was for a win32 version, but Maybe this is the problem for both of you?:
IT appears that AppleApplicationSupport.msi, is not opening and installing properly.
Download and SAVE iTunesSetup.exe, where you can find it.
Then:
1. Download and install WinRAR.
2. Right-click the iTunesSetup.exe icon and choose "Open with WinRAR".
3. Once the EXE is opened in WinRAR, double-click AppleApplicationSupport.msi and when the installer window is open choose "Repair".
4. Done! You can now run iTunes normally.
Here is a link to that fairly lengthy thread.. http://discussions.info.apple.com/thread.jspa?threadID=2151777&tstart=-1

Unable to install Itunes in Windows XP

I am unable to Install Itunes oin Windows xp professional SP2, it gives below error: Let me know how to get it installed

OK, there is still not much to go there.
I assume you are using 32 bit XP Pro, iTunes will not install on 64 bit XP but you should get a different error.
Lets try installing the components of iTunes separately.
Download the iTunes installer and save it in your downloads folder.
The files will be either itunessetup.exe or itunes64setup.exe for a 64 bit system.
Open notepad and copy the following 3 lines into it.
md temp
itunes64setup /extract temp
pause
Remove 64 for 32 bit itunes.
Save the file as extract.bat into the same folder that contains the itunes installer.
Open the downloads folder and you should find the extract file that you saved. Double click on it and a black window will open telling you what it is doing. When its finished, press any key to continue.
You should find that a folder called temp has been created containing all the itunes msi files.
Install by double clicking on them in this order:
Apple Application Support
Bonjour
Apple Mobile Device Support
Apple Software Update
iTunes
Make a note of any error messages and which component it relates to.
Also use the Windows Event viewer to see if there are error messages at the time you attempted the installs.
The following article gives information about using the Event Viewer:
http://support.microsoft.com/kb/308427

Unable to install Itunes on Windows 8

Unable to install Itunes on Windows 8.
It states Errors occured during installation. Your system has not been modified, and does not fully down load.
I have tried :-
Uninstall Itunes and then reinstall
Uninstalled Itunes then connect Iphone to computer and tried to source relevant Itunes package.
ininstalled Itunes then tried to install a later version
Even tried an Itunes 64 bit installer then tried to download Itunes.
All the above have been unsucessful. I have a 64 bit operationg system, x64 based processer laptop computer.
I have spoken to the staff at apple store who were all really nice but could not offer any help unless I had an apple computer.
Please help as I have two Iphones and an Ipad which are limited without Itunes.

See Troubleshooting issues with iTunes for Windows updates.
If you still have problems installing iTunes download and install 7-Zip (free) and a fresh copy of the current installer from https://www.apple.com/itunes/download/ or use these direct links (which will go out of date at some point):
iTunes 11.1.5 for Windows (32-bit) - iTunesSetup.exe (2014-02-25)
iTunes 11.1.5 for Windows (64-bit) - iTunes64Setup.exe (2014-02-25)
Then unpack the installer into its components using 7-Zip and install them individually in alphabetical order (don't try to install SetupAdmin.exe or iCloud.msi). If any of the components still fail to install you may get more useful error messages as to why not.
tt2

Unable to Download itunes on Windows 8.1 64-bit.

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